HP Photosmart C4700 User Guide - Page 86
Solution 2: Remove the tape from the print cartridges, covering the ink nozzles
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Solve a problem Chapter 12 9. Repeat if necessary for the other print cartridge. 10. Gently close the print cartridge door and plug the power cord into the back of the product. Cause: The print cartridge was missing. If this did not solve the issue, try the next solution. Solution 2: Remove the tape from the print cartridges Solution: Check each print cartridge. The tape might have been removed from the copper-colored contacts, but still might cover the ink nozzles. If the tape is still covering the ink nozzles, carefully remove the tape from the print cartridges. Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: Protective tape was covering the print cartridges. If this did not solve the issue, try the next solution. 84 Solve a problem