HP Q3409A HP Photosmart 7400 series User's Guide - Page 36

Paper does not feed into the printer correctly. -OR- Paper does not come out

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Chapter 7 Paper does not feed into the printer correctly. -OR- Paper does not come out of the printer correctly. ● There may be too much paper loaded in the In tray. Remove some paper form the In tray and try printing again. For paper loading instructions, see Loading paper in the printer. ● The paper may be too thin or too thick. Use HP-designed inkjet paper for best results. For more information, see Choosing the right paper. ● Two or more pieces of paper may be stuck together. Remove the paper from the paper tray and shuffle the paper so it does not stick together. Reload the paper into the paper tray and try printing again. No page came out of the printer. -OR- The paper jammed while printing. There may be a printer jam. Try the following: ● Remove the paper from the In tray and the Out tray. ● If you were printing labels, make sure a label didn't become unglued from the label sheet while going through the printer. If the paper is still jammed, try the following: 1. Turn off the printer. 2. Remove the rear access door. 3. Unplug the printer. 4. Gently remove the jammed paper from the printer. 5. Replace the rear access door. 6. Plug in the printer and turn it on. 7. When you have cleared the paper jam, print your document again. If you experience paper jams when printing on photo paper, try the following: ● Insert the photo paper as far as it will go into the Photo cassette. ● Load one sheet of photo paper at a time. A blank page came out of the printer. ● Check the printer screen to see if the print cartridge status indicator appears. If the indicator is on, the ink level is low. If the indicator is flashing, the ink level may be too low to print. Replace any print cartridges that are out of ink. For more information about checking ink levels, see the HP Photosmart Printer Help. ● You may have begun printing and then cancelled the process. If you cancelled the process before printing started, the printer may have already loaded paper in preparation for printing. The next time you print, the printer will eject the blank page before starting the new printing project. ● You may be printing in Ink-backup Printing Mode with only the black print cartridge installed. Replace the missing print cartridge with a new one. For more information about printing in Ink-backup Printing Mode, see Inserting the cartridges. 34 HP Photosmart 7400 series

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Paper does not feed into the printer correctly. —OR— Paper does not come out
of the printer correctly.
●
There may be too much paper loaded in the In tray. Remove some paper form
the In tray and try printing again. For paper loading instructions, see
Loading
paper in the printer
.
●
The paper may be too thin or too thick. Use HP-designed inkjet paper for best
results. For more information, see
Choosing the right paper
.
●
Two or more pieces of paper may be stuck together. Remove the paper from the
paper tray and shuffle the paper so it does not stick together. Reload the paper
into the paper tray and try printing again.
No page came out of the printer. —OR— The paper jammed while printing.
There may be a printer jam. Try the following:
●
Remove the paper from the In tray and the Out tray.
●
If you were printing labels, make sure a label didn't become unglued from the
label sheet while going through the printer.
If the paper is still jammed, try the following:
1.
Turn off the printer.
2.
Remove the rear access door.
3.
Unplug the printer.
4.
Gently remove the jammed paper from the printer.
5.
Replace the rear access door.
6.
Plug in the printer and turn it on.
7.
When you have cleared the paper jam, print your document again.
If you experience paper jams when printing on photo paper, try the following:
●
Insert the photo paper as far as it will go into the Photo cassette.
●
Load one sheet of photo paper at a time.
A blank page came out of the printer.
●
Check the printer screen to see if the print cartridge status indicator
appears. If
the indicator is on, the ink level is low. If the indicator is flashing, the ink level may
be too low to print. Replace any print cartridges that are out of ink. For more
information about checking ink levels, see the HP Photosmart Printer Help.
●
You may have begun printing and then cancelled the process. If you cancelled
the process before printing started, the printer may have already loaded paper in
preparation for printing. The next time you print, the printer will eject the blank
page before starting the new printing project.
●
You may be printing in Ink-backup Printing Mode with only the black print
cartridge installed. Replace the missing print cartridge with a new one. For more
information about printing in Ink-backup Printing Mode, see
Inserting the cartridges
.
Chapter 7
34
HP Photosmart 7400 series