IBM 43635gu Installation Guide - Page 70

components

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Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 1962 A drive does not contain a valid boot sector. 1. Make sure that a bootable operating system is installed. 2. Run the hard disk drive diagnostic tests (see "Running the diagnostic programs" in the Problem Determination and Service Guide on the IBM System x Documentation CD). 3. Reseat the following components, depending on the server model: v Hot-swap models: a. Hard disk drive b. Mini-SAS/SATA adapter cable c. Mini-SAS/SATA adapter v Simple-swap models: a. Hard disk drive b. Hard disk drive cable 4. Replace the following components one at a time, depending on the server model, in the order shown, restarting the server each time: v Hot-swap models: a. Hard disk drive b. Mini-SAS/SATA adapter cable c. Hard disk drive backplane d. Mini-SAS/SATA adapter v Simple-swap models: a. Hard disk drive b. Hard disk drive cable 5. (Trained service technician only) Replace the system board. 56 System x3200 Type 4362 and 4363: Installation Guide

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Table
4.
Abbreviated
list
of
POST
error
codes
(continued)
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
1962
A
drive
does
not
contain
a
valid
boot
sector.
1.
Make
sure
that
a
bootable
operating
system
is
installed.
2.
Run
the
hard
disk
drive
diagnostic
tests
(see
“Running
the
diagnostic
programs”
in
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD).
3.
Reseat
the
following
components,
depending
on
the
server
model:
v
Hot-swap
models:
a.
Hard
disk
drive
b.
Mini-SAS/SATA
adapter
cable
c.
Mini-SAS/SATA
adapter
v
Simple-swap
models:
a.
Hard
disk
drive
b.
Hard
disk
drive
cable
4.
Replace
the
following
components
one
at
a
time,
depending
on
the
server
model,
in
the
order
shown,
restarting
the
server
each
time:
v
Hot-swap
models:
a.
Hard
disk
drive
b.
Mini-SAS/SATA
adapter
cable
c.
Hard
disk
drive
backplane
d.
Mini-SAS/SATA
adapter
v
Simple-swap
models:
a.
Hard
disk
drive
b.
Hard
disk
drive
cable
5.
(Trained
service
technician
only)
Replace
the
system
board.
56
System
x3200
Type
4362
and
4363:
Installation
Guide