IBM 43635gu Installation Guide - Page 72

determine

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Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 00019701 Microprocessor 1 failed the built in self-test (BIST). 1. (Trained service technician only) Reseat the microprocessor. 2. Replace the following components one at a time, in the order shown, restarting the server each time: a. (Trained service technician only) Microprocessor b. (Trained service technician only) System board 01298001 No update data for microprocessor 1. Update the BIOS code again 1. (see the Problem Determination and Service Guide on the IBM System x Documentation CD). 2. (Trained service technician only) Reseat the microprocessor. 3. (Trained service technician only) Replace the microprocessor. 01298101 Bad update data for processor 1. 1. Update the BIOS code again (see the Problem Determination and Service Guide on the IBM System x Documentation CD). 2. (Trained service technician only) Reseat the microprocessor. 3. (Trained service technician only) Replace the microprocessor. 58 System x3200 Type 4362 and 4363: Installation Guide

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Table
4.
Abbreviated
list
of
POST
error
codes
(continued)
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
00019701
Microprocessor
1
failed
the
built
in
self-test
(BIST).
1.
(Trained
service
technician
only)
Reseat
the
microprocessor.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
(Trained
service
technician
only)
Microprocessor
b.
(Trained
service
technician
only)
System
board
01298001
No
update
data
for
microprocessor
1.
1.
Update
the
BIOS
code
again
(see
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD).
2.
(Trained
service
technician
only)
Reseat
the
microprocessor.
3.
(Trained
service
technician
only)
Replace
the
microprocessor.
01298101
Bad
update
data
for
processor
1.
1.
Update
the
BIOS
code
again
(see
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD).
2.
(Trained
service
technician
only)
Reseat
the
microprocessor.
3.
(Trained
service
technician
only)
Replace
the
microprocessor.
58
System
x3200
Type
4362
and
4363:
Installation
Guide