IBM 43635gu Installation Guide - Page 80

Monitor, problems

Get IBM 43635gu - Servers System X3200 Xeon 2.13ghz PDF manuals and user guides
UPC - 883436002950
View all IBM 43635gu manuals
Add to My Manuals
Save this manual to your list of manuals

Page 80 highlights

Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Symptom Action Testing the monitor 1. Make sure that the monitor cables are firmly connected. 2. Try using a different monitor on the server, or try using the monitor that is being tested on a different server. 3. Run the diagnostic programs. If the monitor passes the diagnostic programs, the problem might be a video device driver. 4. (Trained service technician only) Replace the system board. The screen is blank. 1. Make sure that: v The server is turned on. If there is no power to the server, see "Power problems" on page 69. v The monitor cables are connected correctly. v The monitor is turned on and the brightness and contrast controls are adjusted correctly. v Other than a single beep, no beep codes sound when the server is turned on. 2. Make sure that the correct server is controlling the monitor, if applicable. 3. Make sure that damaged BIOS code is not affecting the video; see "Recovering from a BIOS update failure" in the Problem Determination and Service Guide on the IBM System x Documentation CD. 4. See "Solving undetermined problems" in the Problem Determination and Service Guide. The monitor works when you turn on the server, but the screen goes blank when you start some application programs. 1. Make sure that: v The application program is not setting a display mode that is higher than the capability of the monitor. v You installed the necessary device drivers for the application. 2. Run video diagnostics (see "Running the diagnostic programs" in the Problem Determination and Service Guide on the IBM System x Documentation CD). v If the server passes the video diagnostics, the video is good; see "Solving undetermined problems" in the Problem Determination and Service Guide. v (Trained service technician only) If the server fails the video diagnostics, replace the system board. 66 System x3200 Type 4362 and 4363: Installation Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
Monitor
problems
Some
IBM
monitors
have
their
own
self-tests.
If
you
suspect
a
problem
with
your
monitor,
see
the
information
that
comes
with
the
monitor
for
instructions
for
testing
and
adjusting
the
monitor.
If
you
cannot
diagnose
the
problem,
call
for
service.
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
Testing
the
monitor
1.
Make
sure
that
the
monitor
cables
are
firmly
connected.
2.
Try
using
a
different
monitor
on
the
server,
or
try
using
the
monitor
that
is
being
tested
on
a
different
server.
3.
Run
the
diagnostic
programs.
If
the
monitor
passes
the
diagnostic
programs,
the
problem
might
be
a
video
device
driver.
4.
(Trained
service
technician
only)
Replace
the
system
board.
The
screen
is
blank.
1.
Make
sure
that:
v
The
server
is
turned
on.
If
there
is
no
power
to
the
server,
see
“Power
problems”
on
page
69.
v
The
monitor
cables
are
connected
correctly.
v
The
monitor
is
turned
on
and
the
brightness
and
contrast
controls
are
adjusted
correctly.
v
Other
than
a
single
beep,
no
beep
codes
sound
when
the
server
is
turned
on.
2.
Make
sure
that
the
correct
server
is
controlling
the
monitor,
if
applicable.
3.
Make
sure
that
damaged
BIOS
code
is
not
affecting
the
video;
see
“Recovering
from
a
BIOS
update
failure”
in
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD.
4.
See
“Solving
undetermined
problems”
in
the
Problem
Determination
and
Service
Guide
.
The
monitor
works
when
you
turn
on
the
server,
but
the
screen
goes
blank
when
you
start
some
application
programs.
1.
Make
sure
that:
v
The
application
program
is
not
setting
a
display
mode
that
is
higher
than
the
capability
of
the
monitor.
v
You
installed
the
necessary
device
drivers
for
the
application.
2.
Run
video
diagnostics
(see
“Running
the
diagnostic
programs”
in
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD).
v
If
the
server
passes
the
video
diagnostics,
the
video
is
good;
see
“Solving
undetermined
problems”
in
the
Problem
Determination
and
Service
Guide
.
v
(Trained
service
technician
only)
If
the
server
fails
the
video
diagnostics,
replace
the
system
board.
66
System
x3200
Type
4362
and
4363:
Installation
Guide