IBM 8862 User Manual - Page 61
ServerGuide, problems
UPC - 000435172679
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ServerGuide problems The following table lists problem symptoms and suggested solutions. Table 1. ServerGuide Setup and Installation CD Symptom Suggested action The ServerGuide Setup and Installation CD will not start. v Make sure that the server supports the ServerGuide program and has a startable (bootable) CD-ROM (or DVD-ROM) drive. v If the startup (boot) sequence settings have been altered, make sure that the CD-ROM drive is first in the startup sequence. v If more than one CD-ROM drive is installed, make sure that only one drive is set as the primary drive. Start the CD from the primary drive. The SCSI RAID program cannot v Make sure that there are no duplicate SCSI IDs or IRQ assignments. view all installed drives, or the v Make sure that the hard disk drive is connected correctly. operating system cannot be installed. The operating-system installation program continuously loops. Make more space available on the hard disk. The ServerGuide program will not start the operating-system CD. Make sure that the operating-system CD is supported by the ServerGuide program. See the ServerGuide Setup and Installation CD label for a list of operating-system versions that support the ServerGuide program. The operating system cannot be Make sure that the operating system is supported on your server. If the operating installed; the option is not system is supported, either there is no logical drive defined (SCSI RAID systems) available. or the ServerGuide System Partition is not present. Run the ServerGuide program and make sure that setup is complete. Chapter 6. Solving problems 49