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Intel S5000PSL User Guide - Page 72

Bootable CD-ROM Disk Is Not Detected, LED Information, BIOS POST Beep Codes - error codes

UPC - 735858196055

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• Verify your SAS or SATA drives are connected to the correct ports on the server board and the chassis backplane. See your chassis documentation for details about backplane connections. • If using ATA drives, verify that the master/slave settings are set correctly. See your drive documentation for details on setting the master/slave settings. • If using a RAID configuration with an add-in RAID adapter, make sure the RAID adapter is installed correctly. Bootable CD-ROM Disk Is Not Detected Check the following: • Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device. LED Information The Intel® Server Board S5000PSL includes LEDs that can aid in troubleshooting your system. For the location of the LEDs, see "Intel® Light-Guided Diagnostics" on page 9. BIOS POST Beep Codes The table below lists the POST error beep codes. Prior to system video initialization, the BIOS uses these beep codes to inform users of error conditions. Please note that not all error conditions are supported by BIOS beep codes. Table 7. POST Error Beep Codes Number of Beeps 1, 2, or 3 4 - 7 or 9 - 11 8 Reason for Beeps and Action to Take Memory error. Reseat the memory or replace the FBDIMMs with known good modules. Fatal error indicating a possible serious system problem. Remove all add-in cards and re-start the system. If the error still occurs, contact your service representative. If the beep codes are not generated after the add-in cards are removed, insert the cards one at a time, booting the system between each card addition, until the beeps again occur to reveal the malfunctioning card. Replace or reseat the system video add-in card. If on-board video is being used, the server board may be faulty. 54 Intel® Server Board S5000PSL

Section	Page
Safety Information	3
Important Safety Instructions	3
Wichtige Sicherheitshinweise	3
Consignes de sécurité	3
Instrucciones de seguridad importantes	3
Warnings	5
Preface	7
About this Manual	7
Manual Organization	7
Product Accessories	8
Additional Information and Software	8
1 Server Board Features	19
Connector and Header Locations	23
Configuration Jumpers	25
Intel® Light-Guided Diagnostics	27
Back Panel Features	30
RAID Support	31
SATA Server Board	31
SAS Server Board	32
ROMB Server Board	33
Hardware Requirements	34
Processor	34
Memory	34
Power Supply	36
Optional Hardware	37
Intel® RAID Activation Key	37
Intel® RAID Smart Battery (Product Code S5000PSLROMB only)	37
Hard Disk Drives	37
Intel® Remote Management Module / Intel® Remote Management Module 2 and RMM NIC / RMM2 NIC	38
Intel® Local Control Panel	38
2 System Utilities	39
Using the BIOS Setup Utility	39
Starting Setup	39
If You Cannot Access Setup	39
Setup Menus	40
Upgrading the BIOS	41
Preparing for the Upgrade	42
Recording the Current BIOS Settings	42
Obtaining the Upgrade	42
Upgrading the BIOS	42
Reverting to the Previous BIOS	43
Clearing the Password	44
Clearing the CMOS	45
3 Hardware Installations and Upgrades	47
Before You Begin	47
Tools and Supplies Needed	47
Installing and Removing Memory	47
Installing FBDIMMs	47
Removing FBDIMMs	50
Installing or Replacing the Processor	50
Installing the Processor	51
Installing the Heatsink(s)	55
Removing a Processor	58
Replacing the CMOS Battery	61
Appendix A: Troubleshooting	63
System Boot Quiet Time	63
Resetting the System	63
Problems following Initial System Installation	64
First Steps Checklist	64
Hardware Diagnostic Testing	65
Verifying Proper Operation of Key System Lights	65
Confirming Loading of the Operating System	65
Specific Problems and Corrective Actions	66
Power Light Does Not Light	66
No Characters Appear on Screen	67
Characters Are Distorted or Incorrect	68
System Cooling Fans Do Not Rotate Properly	68
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light	68
Cannot Connect to a Server	69
Problems with Network	69
The system hangs when the drivers are loaded	69
Diagnostics pass but the connection fails	69
The add-in adapter stopped working without apparent cause	70
System Boots when Installing PCI Card	70
Problems with Newly Installed Application Software	70
Problems with Application Software that Ran Correctly Earlier	71
Devices are not Recognized under Device Manager (Windows* Operating System)	71
Hard Drive(s) are not Recognized	71
Bootable CD-ROM Disk Is Not Detected	72
LED Information	72
BIOS POST Beep Codes	72
Appendix B: Regulatory and Compliance Information	75
Product Regulatory Compliance	75
Product Safety Compliance	75
Certifications / Registrations / Declarations	76
Product Regulatory Compliance Markings	76
Electromagnetic Compatibility Notices	77
FCC (USA)	77
ICES-003 (Canada)	78
Europe (CE Declaration of Conformity)	78
VCCI (Japan)	78
BSMI (Taiwan)	79
RRL (Korea)	79
CNCA (CCC-China)	79
Product Ecology Change (EU RoHS)	80
Product Ecology Change (CRoHS)	80
China Packaging Recycle Marks (or GB18455- 2001)	82
CA Perchlorate Warning	82
End-of-Life / Product Recycling	82
Appendix C: Getting Help	83
World Wide Web	83
Telephone	83
U.S. and Canada	83
Europe	83
In Asia-Pacific Region	84
Japan	84
Latin America	84
Appendix D: System Issue Report Form	87
Board / Chassis Information	87
FBDIMM Configuration	88
Operating System Information	88
Add-in Card, Peripheral, Video, NIC	88
Hard Drive Information	89
Management Information	89
Control Panel Information	89