Konica Minolta bizhub 181 IC-206 User Manual - Page 354

Troubleshooting 12 12 Troubleshooting This chapter provides details on the causes for error messages to appear and the various operations to correct the problem. 12.1 Main error messages and their remedies Message COMMUNICATION ERROR XXXX server CANNOT CONNECT XXXX server CANNOT GET IP XXXX server DISCONNECT XXXX server WRONG PASSWORD XXXX server MEM. FULL/TX CANCEL MEMORY FILE FULL SERVER MEMORY FUL SMTP Server FTP SERVER ERROR Cause Remedy Communication with the server is not possible because of some problem in the machine or the condition of the network or server. Check the transmission/reception results report. Consult with the network administrator. A connection to the server cannot be established. Check that the Ethernet cable is correctly connected. (See p. 1-12.) Check the parameters settings on the "E-MAIL SETTING 1", "E-MAIL SETTING 2" and "NETWORK SETTING" menus. Consult with the network administrator. The IP address could not be Consult with the network adassigned by the DNS or DHCP ministrator. server. The connection to the server Consult with the network ad- was cut. ministrator. The password is incorrect, so the machine could not log on to the server. For the POP3 server, check the settings on the "E-MAIL SETTING 2" menu. Consult with the network administrator. While sending e-mail, the size of the image data has exceeded the capacity of the memory. Retrieve the transmission data stored in the memory. While sending e-mail, the maximum number of stored files was used. Retrieve the transmission data stored in the memory. The memory of the SMTP server has become full while sending e-mail. Consult with the network administrator. While uploading scan data, Consult with the network adthe data could not be correct- ministrator. ly uploaded to the FTP server. IC-206 12-1