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Konica Minolta bizhub 181 IC-206 User Manual - Page 355

the [Printer] key to display the Printer mode screen., scribed below. - troubleshooting

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12 Troubleshooting If a printing error occurs, the "Caution" indicator lights up and the message "Check Printer Mode" appears in the machine's display. In this case, press the [Printer] key to display the Printer mode screen. The main error messages that appear in the Printer mode screen are described below. Error message PAPER SIZE ERROR NO SUITABLE PAPER INCORRECT PAPER SIZE PAPER EMPTY MEDIA TYPE ERROR MEMORY NEAR FULL SECUREPRINT IS NOT AVAILABLE NOT ACCEPTED PASSWORD Cause Remedy The size of paper specified with the printer driver is different from the size of paper loaded in the paper drawer. Pull open the paper drawer with the size error, and then close it again. Check if a custom paper size has been entered, and correct the paper size from Utility mode. "Auto" is selected in the "Paper Source" list in the printer driver, but paper of the specified size is not loaded. Load paper of the specified size into a paper drawer. Paper of the size specified in the printer driver is not loaded in the specified paper drawer. Change the paper size from Utility mode, and then load paper of the appropriate size into a paper drawer. If the multi bypass tray (optional) is used for printing, printing begins when the appropriate paper is loaded. Either no paper is loaded in the specified paper drawer or the specified paper drawer is not installed on the machine. Load paper of the specified size into the specified paper drawer. Paper of the type specified in the printer driver is not loaded in the specified paper drawer. Load the appropriate paper into a paper drawer, and then change the paper type from Utility mode. If the multi bypass tray (optional) is used for printing, printing begins when the appropriate paper is loaded. The image data received from Press any key. the computer has exceeded Turn the machine off, then on the capacity of the memory. again. Since the expanded memory unit is not installed, the "Secure Print" setting cannot be selected. The job is cancelled. Since the secure print password is incorrect, the document cannot be printed. Type in the correct password. 12-2 IC-206

Section	Page
Introduction	2
About PageScope Web Connection	9
Copyright	9
Software End User License Agreement	10
Contents	13
Explanation of manual conventions	21
1 Getting ready	22
1.1 Overview	22
1.2 Names of control panel parts and their functions	23
1.3 Entering text	28
Changing the input mode	28
Key operation	28
Text input example	29
Correcting text and input precautions	32
1.4 Connecting to a local area network (LAN)	33
Connecting the network cable	33
Network port LEDs	33
2 Installing the printer driver	34
2.1 System requirements	34
2.2 Making connections and installing the driver	35
Connecting to a computer	35
Procedures for making connections and installing the driver	36
2.3 General operation for driver installation	38
Installation using Plug and Play	38
Installation using the Add Printer Wizard	39
2.4 Installing the printer driver by using Plug and Play	40
Connecting to the computer’s USB port	40
Installing using Plug and Play on Windows XP/Server 2003	41
Installing using Plug and Play on Windows Vista	43
Installing using Plug and Play on Windows 2000	45
Installing using Plug and Play on Windows Me	46
Reinstalling the printer driver by using Plug and Play	47
2.5 Installing the printer driver by using the Add Printer Wizard	48
Connecting to a computer through a network	48
Installing using the Add Printer Wizard on Windows XP/Server 2003	49
Installing using the Add Printer Wizard on Windows Vista	53
Installing using the Add Printer Wizard on Windows 2000	56
Installing using the Add Printer Wizard on Windows Me/98 SE	59
Reinstalling the printer driver by using the Add Printer Wizard	61
2.6 Uninstalling the printer driver	62
Delete the printer	62
Deleting related files	64
3 Network printing	66
3.1 Selecting the network printing method	66
When using a Windows operating system	66
When using a NetWare environment (NetWare server and Windows client)	69
3.2 Checking the setup	70
Peer-to-peer printing	70
LPR/PORT9100 printing	71
IPP printing	72
NetWare server/client (except NDPS)	73
NetWare server/client (NDPS)	73
3.3 Specifying an IP address	74
3.4 Printing the settings information	78
3.5 Connecting the computer and this machine over a network	80
Peer-to-peer printing	80
LPR printing	81
PORT9100 printing	82
IPP printing	83
Checking IPP-related settings from PageScope Web Connection	84
IPP printing connections	85
Connecting the IPP printing NetWare server and this machine	86
4 Specifying printer driver settings	90
4.1 Printer driver settings dialog box	90
Displaying the settings dialog box	90
Printing Preferences dialog box	92
Properties dialog box	95
4.2 Device Options tab	96
Device Options	97
Memory	97
4.3 Common operations	98
Common items	98
Easy Set	99
4.4 Setup tab	101
Orientation	101
Original Size	102
Edit Custom	103
Output Size	105
Zoom	106
Copy	106
Collate	107
Paper Source	108
Paper Type	108
Output Method	109
Using secure printing	109
Specifying secure printing from the printer driver	110
Printing from the machine	110
4.5 Layout tab	113
Combination	114
Combination Details	115
Double-sided printing	116
4.6 Per Page Setting tab	117
Front Cover Page/Back Cover Page	117
Front Cover Paper Source/Back Cover Paper Source	117
Media Type	117
4.7 Watermark tab	118
Watermark Select	118
Creating a new watermark	119
Editing a watermark	121
4.8 Quality tab	123
Resolution	123
Adjustment	124
Font Settings	125
Toner Save	127
5 Control panel operations for printing functions	128
5.1 Printing operations	128
Printer indicator	128
Starting the print operation	129
Canceling a print job	130
Using the manual bypass tray	133
Power Save mode	135
6 Network scanning	136
Scan to E-mail	137
Scan to Server (FTP)	138
Environments for network scan transmissions	139
7 Network settings	140
7.1 Network settings	140
List of network settings	140
List of LDAP settings	144
7.2 Specifying settings from the control panel	146
7.3 NETWORK SETTING	148
Specifying the IP address, subnet mask and default gateway	148
Specifying the DNS settings	152
Specifying the gateway transmission setting	153
Specifying the WEB setting	154
Specifying the LPD setting	155
Specifying the SLP setting	156
Specifying the SNMP setting	157
7.4 E-MAIL SETTING 1	158
Programming the sender’s name	158
Specifying the e-mail address of the sender	161
Specifying the SMTP server address	162
Specifying the SMTP port number	163
Specifying the SMTP server connection timeout	163
Specifying the text input setting	164
Specifying the subject of e-mail messages	165
Specifying the POP before SMTP setting	166
Specifying the E-MAIL MODE settings	166
7.5 E-MAIL SETTING 2	168
Specifying the POP3 server address	168
Specifying the POP3 port number	170
Specifying the POP3 server connection timeout	171
Specifying the POP3 account	172
Specifying the POP3 password	173
7.6 LDAP SETTING	174
Specifying the LDAP server address	174
Specifying the LDAP port number	176
Selecting the SSL setting	177
Specifying the search base	178
Specifying the attribute setting	178
Selecting the search method	179
Specifying the LDAP search timeout	180
Specifying the maximum number of search items	180
Selecting the authentication method	181
Specifying the LDAP account name	182
Specifying the LDAP password	183
Specifying the domain name	183
7.7 USER SETTING	185
Specifying the NTP server	185
Specifying the time zone	187
8 Registering destinations	190
8.1 Registering destinations	190
Registering one-touch dial destinations	191
Registering speed dial destinations	197
Registering speed dial destinations (FTP servers)	203
Registering group dial destinations	203
8.2 Editing or deleting registered information	207
Editing or deleting a one-touch dial destination	207
Editing or deleting a speed dial destination	209
Editing or deleting a group dial destination	212
9 Performing a Scan to E-mail operation	216
9.1 Basic transmission	216
Using the automatic document feeder	216
Positioning documents on the original glass	219
9.2 Changing the transmission settings	225
Specifying the subject	225
Specifying a cc address	226
Selecting the file format	230
Selecting the compression encoding method	232
9.3 Changing the scanning quality settings	234
Selecting the resolution	234
Selecting the document quality	236
9.4 Changing the document scanning density	238
When “TEXT/PHOTO” or “TEXT” was selected	238
When “PHOTO” was selected	241
9.5 Specifying the default scanning settings	243
Selecting the resolution	243
Selecting the file format	244
Selecting the compression encoding method	245
9.6 If the memory becomes full while scanning documents	246
9.7 Specifying a one-touch dial destination	248
9.8 Specifying a speed dial destination	250
9.9 Specifying a recipient from a group dial destination	252
9.10 Selecting a destination from the phone book	254
Searching the phone book	256
Searching the LDAP server	259
9.11 Checking the communication results	263
10 Performing a Scan to Server (FTP) operation	266
10.1 Basic transmission	266
Using the automatic document feeder	266
Positioning documents on the original glass	270
10.2 If the memory becomes full while scanning documents	276
11 Using PageScope Web Connection	278
11.1 When using PageScope Web Connection	278
11.2 About PageScope Web Connection	278
11.3 System requirements	280
11.4 Accessing PageScope Web Connection	281
11.5 Structure of pages	282
Description of the pages	282
Operation	283
Web browser cache	283
With Internet Explorer:	284
With Netscape Navigator:	284
11.6 Logging on to Administrator mode	285
To log on to Administrator mode	285
11.7 User mode	287
User mode tabs	287
System tab - Summary	288
System tab - Details - Input Tray	289
System tab - Details - Output Tray	290
System tab - Details - ROM Version	291
System tab - Details - Interface Information	292
System tab - Details - Consumable	293
System tab - Maintenance - Counter	294
System tab - Online Assistance	295
Job tab - Print Job Management	296
Job tab - File Download	297
Print tab - Settings - Paper Handling	298
Print tab - Settings - Page Layout	299
Print tab - Settings - Printer Setting	300
Print tab - Test Print	301
Print tab - Font Information	302
Scan tab - One-Touch Dial Setting	303
Scan tab - Speed Dial Setting	304
Scan tab - Group Dial Setting	305
Network tab - Summary	306
11.8 Administrator mode	307
Administrator mode tabs	307
System tab - Summary	308
System tab - Details	309
System tab - Preference	310
System tab - Save Setting	311
System tab - Maintenance - NIC and Printer Controller Reset	313
System tab - Maintenance - Initialize	314
System tab - Maintenance - Counter	315
System tab - Online Assistance	316
Job tab - Print Job Management	317
Print tab - Settings - Paper Handling	318
Print tab - Settings - Page Layout	319
Print tab - Settings - Printer Setting	320
Print tab - Test Print	321
Print tab - Font Information	322
Scan tab - One-Touch Dial Setting	323
Sample page: For a fax destination	327
When “Fax” is selected:	327
When “E-Mail” or “LDAP Search” is selected:	328
When “Group Dial” is selected:	328
Scan tab - Speed Dial Setting	329
Sample page: For an e-mail destination	332
When “Fax” is selected:	332
When “E-Mail” or “LDAP Search” is selected:	333
When “FTP Server Address” is selected:	334
Scan tab - Group Dial Setting	335
Scan tab - Fax Configuration	338
Scan tab - Downloading/Uploading Destination List	340
Upload	341
Network tab - Summary	341
Network tab - TCP/IP Configuration	342
Network tab - NetWare Configuration - NetWare Setting	343
Network tab - NetWare Configuration - NetWare Status	345
Network tab - IPP Configuration	346
Network tab - SMTP & POP3 Configuration	348
Network tab - FTP & DNS Configuration	350
Network tab - LDAP Configuration	351
12 Troubleshooting	354
12.1 Main error messages and their remedies	354
12.2 Troubleshooting	356
Network printing	356
Scan to E-mail	356
PageScope Web Connection	357
12.3 Print data when an error occurs	359
With a “MACHINE TROUBLE” error	359
Temporary errors	359
13 Appendix	360
13.1 Main product specifications	360
Printing	360

Match case Limit results 1 per page

Troubleshooting

12-2

IC-206

If a printing error occurs, the “Caution” indicator lights up and the message

“Check Printer Mode” appears in the machine’s display. In this case, press

the [Printer] key to display the Printer mode screen.

The main error messages that appear in the Printer mode screen are de-

scribed below.

Error message

Cause

Remedy

PAPER SIZE ERROR

The size of paper specified

with the printer driver is differ-

ent from the size of paper

loaded in the paper drawer.

Pull open the paper drawer

with the size error, and then

close it again. Check if a cus-

tom paper size has been en-

tered, and correct the paper

size from Utility mode.

NO SUITABLE PAPER

“Auto” is selected in the “Pa-

per Source” list in the printer

driver, but paper of the speci-

fied size is not loaded.

Load paper of the specified

size into a paper drawer.

INCORRECT PAPER SIZE

Paper of the size specified in

the printer driver is not loaded

in the specified paper drawer.

Change the paper size from

Utility mode, and then load pa-

per of the appropriate size into

a paper drawer.

If the multi bypass tray (op-

tional) is used for printing,

printing begins when the ap-

propriate paper is loaded.

PAPER EMPTY

Either no paper is loaded in

the specified paper drawer or

the specified paper drawer is

not installed on the machine.

Load paper of the specified

size into the specified paper

drawer.

MEDIA TYPE ERROR

Paper of the type specified in

the printer driver is not loaded

in the specified paper drawer.

Load the appropriate paper

into a paper drawer, and then

change the paper type from

Utility mode.

If the multi bypass tray (op-

tional) is used for printing,

printing begins when the ap-

propriate paper is loaded.

MEMORY NEAR FULL

The image data received from

the computer has exceeded

the capacity of the memory.

Press any key.

Turn the machine off, then on

again.

SECUREPRINT IS NOT

AVAILABLE

Since the expanded memory

unit is not installed, the “Se-

cure Print” setting cannot be

selected.

The job is cancelled.

NOT ACCEPTED

PASSWORD

Since the secure print pass-

word is incorrect, the docu-

ment cannot be printed.

Type in the correct password.