Konica Minolta bizhub C650 AU-101 User Guide - Page 40

Troubleshooting

Get Konica Minolta bizhub C650 PDF manuals and user guides View all Konica Minolta bizhub C650 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 40 highlights

Troubleshooting 6 6 Troubleshooting If a problem occurs while running the system, refer to the following. Condition Possible cause Remedy The USB cable is connected between this device and the multifunctional product, but the status indicator is not lit in green. The USB port of the multifunctional product may be malfunctioning. Turn the multifunctional product off with the main power switch and temporarily disconnect the USB cable from this device or the multifunctional product before connecting it again and waiting 10 seconds before turning on the multifunctional product with the main power switch. The USB cable is connected between this device and the computer, but the status indicator is not lit in green. The USB port of the computer may be malfunctioning. Is the driver for this device correctly installed? Restart the computer. Refer to "Registering from Data Administrator", and check if the driver is correctly installed on the computer. (p. 11) A tone does not sound from the multifunctional product when scanning begins and when authentication is completed. Has the tone setting on the multifunctional product been set to "OFF"? Refer to "Registering users", and set the tone setting to "ON". (p. 8) AU-101 39

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
Troubleshooting
6
AU-101
39
6
Troubleshooting
If a problem occurs while running the system, refer to the following.
Condition
Possible cause
Remedy
The USB cable is
connected between this
device and the
multifunctional product,
but the status indicator is
not lit in green.
The USB port of the
multifunctional product
may be malfunctioning.
Turn the multifunctional
product off with the main
power switch and
temporarily disconnect
the USB cable from this
device or the
multifunctional product
before connecting it again
and waiting 10 seconds
before turning on the
multifunctional product
with the main power
switch.
The USB cable is
connected between this
device and the computer,
but the status indicator is
not lit in green.
The USB port of the
computer may be
malfunctioning.
Restart the computer.
Is the driver for this device
correctly installed?
Refer to “Registering from
Data Administrator”, and
check if the driver is
correctly installed on the
computer. (p. 11)
A tone does not sound
from the multifunctional
product when scanning
begins and when
authentication is
completed.
Has the tone setting on
the multifunctional
product been set to
“OFF”?
Refer to “Registering
users”, and set the tone
setting to “ON”. (p. 8)