Kyocera FS-C1020MFP FS-C1020MFP Quick Operation Guide - Page 24

Troubleshooting Fax Transmission Problems ❖ Cannot send or receive faxes The modular cable may be disconnected. Make sure that the modular cable is correctly connected. For more details, see "Connecting to a Telephone Line", User Guide in the CDROM. ❖ Cannot receive faxes even when sending them is possible • A print cartridge is empty. Replace the print cartridge. For more details, see "Print Cartridges" on page 32. • A tray is empty. Load paper into the tray. For more details, see "Loading Paper", User Guide in the CD-ROM. ❖ A fax you sent appears blank when received The original was placed upside down. Place the original in the correct orientation. For more details, see "Placing Originals", User Guide in the CD-ROM. ❖ Cannot print the received faxes • The paper tray is empty. Load paper in the paper tray. For more details, see "Loading Paper", User Guide in the CD-ROM. • The tray for printing faxes does not contain A4, Letter and Legal size paper. Change the tray setting, and load paper of the appropriate size. For more details, see "Fax System Settings", User Guide in the CD-ROM. • If you cannot solve the problem, contact your service representative. 24