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Kyocera FS-C2126MFP FS-C2126MFP Fax Operation Guide - Page 180

Troubleshooting, Symptom, Checkpoint, Corrective Action, Reference

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Troubleshooting Troubleshooting When a problem occurs, first check the following. If the problem persists, contact your dealer or service representative. Symptom Checkpoint Corrective Action Reference Page Cannot send document. Is the modular cord connected correctly? Connect the modular cord - correctly. Is Communication error displayed? Remedy the cause of error and send again. Appendix-12 Is TX (transmission) restriction activated? Cancel the TX restriction. 6-28 Cannot perform broadcast Is free space available in the Check the job status, and if - transmission. memory? there are unneeded jobs, cancel the jobs to free memory, or wait until transmission/ reception of jobs being printed / jobs on standby is finished. Cannot perform encrypted communication. Are the registrations correct Double-check the both at sender and recipient? registrations both at sender and recipient. 6-21 Cannot use the remote switching function. Is a pulse line used? Some phones may transmit - tone signals using buttons. Refer to the operation manual of your phone set. No print output after reception. Is the remote switching number correct? Is memory forwarding activated? Check the registration. (Default: 55) Check the forwarding destination. 4-14 - Cannot receive document. Is the modular cord connected correctly? Is Communication error displayed? Connect the modular cord correctly. Remedy the cause of error and ask the sender to retry. - Appendix-12 Is RX (reception) restriction activated? Cancel the RX restriction. 6-37 Cannot perform memory reception. Is free space available in the Check the job status, and if - memory? there are unneeded jobs, cancel the jobs to free memory, or wait until transmission/ reception of jobs being printed / jobs on standby is finished. 8-6

Section	Page
Symbols	3
Contents	5
Safety Information	7
General Notice	8
Introduction	14
1 Part Names and Functions	17
Operation Panel	18
Machine	20
Document Processor	21
2 Preparation Before Use	23
Selection of Telephone Line (Inch version only)	24
Selection of Transmit Terminal Identification (TTI)	25
Setting the TTI information	26
Date and Time Entry	28
3 FAX Operation (Basic)	31
Automatic Send	32
FAX Automatic Reception	39
Cancelling Communication	42
Cancelling Memory Transmission (while originals are being scanned)	42
Cancelling Memory Transmission (during communication)	42
Cancelling and Sending Delayed Transmissions (Queued)	43
Cancelling Direct Transmission	43
Cancelling Transmission (Disconnection of Communication)	43
Cancelling Polling Transmissions	44
Using the Address Book	45
Registering a New Destination	45
Selecting a Destination from the Address Book	53
Changing/Deleting Registration Contents	54
Printing Address List	55
Using One-touch Keys	56
Registering a New One-touch Key	56
Selecting a Destination by One-touch Key	57
Changing/Deleting Registration Contents	58
Dialing the Same Receiving System (Redial)	59
Automatic Redial	59
Manual Redial (Recall)	59
4 FAX Operation (Advanced)	61
Delayed Transmission	62
Checking Scheduled Job	63
Broadcast Transmission	64
Standby Transmission	66
Interrupt Send	67
Chain Dial	68
Manual Send	70
Manual Reception	72
Remote Switch Function	74
How to Register Remote Switch Dial	74
Using the Remote Switch Dial	75
Printing/Forwarding Received Documents (Memory Forwarding)	76
Type of Forwarding Destination and Forwarding Requirements	76
Setting Forwarding	76
Registering Forwarding Destination	77
Changing and Deleting Registration Contents	79
Settings for Memory Forwarding from COMMAND CENTER (Forward)	86
Sub Address Communication	92
Sub Address Communication	92
Sub Address	92
Sub Address Transmission	92
Sub Address Box Function	95
Sub Address Box	95
Registering a Sub Address Box	95
Changing Sub Address Box	96
Deleting Sub Address Box	96
Printing Originals from a Sub Address Box	97
Deleting Originals after Printing from a Sub Address Box	98
Deleting Originals from a Sub Address Box	99
Checking Details and Renaming Files	99
Printing a Sub Address Box List	100
Program Dial	101
Registering Programs	101
Deleting Registration Contents	101
Using Program Dial	101
Polling Communication	103
Polling Transmission	103
Polling Reception	106
Printing from a Polling Box	108
Deleting Originals in a Polling Box	109
Checking Details and Renaming Files	110
Account Management	111
Logging in when User Accounting has been Enabled	113
Logging in when Job Accounting has been Enabled	114
Other Convenient Functions	115
Original Size Selection	115
1-sided / 2-sided Selection	115
Original Orientation	115
Selection of Original Image	115
Continuous Scan	116
Job Finish Notice	116
5 Checking Transmission Results and Registration Status	117
Various Tools for Checking Transmission Results and Registration Status	118
Checking FAX Job History	119
Displaying Job Log Screen	119
Printing Administrative Reports	121
Send Result Reports	121
FAX RX Result Reports	122
Report for Job Canceled before Sending	123
Activity Report	124
Status Page	126
Reporting FAX Receipt Result by E-mail	127
Confirmation Screen of Destinations	129
6 Setup and Registration	131
FAX/TEL Auto Switch Reception	132
FAX/Answering Machine Auto Switch Reception	134
FAX Country Code	136
Basic Operation Procedure	137
Volume Adjustment	139
Prohibiting FAX Printing at Specified Times (Unusable Time)	140
DRD Reception	141
Retry Times	143
Media Type for Print Output	144
Setting the cassette for the print output of received faxes	144
Rings	146
Receiving Mode	147
Reception Date/Time	148
2 in 1 Reception	149
Print all at once [Batch Print]	150
Encryption	151
Registering an Encryption Key	152
Confirming and Deleting Registration Contents of Encryption Key	152
Operation at the Sending System	154
Operation at the Receiving System	155
Duplex Print Output	157
Transmission Restriction	158
Registering Permit FAX No.	159
Changing and Deleting Permit FAX No.	160
Registering Reject FAX No.	162
Changing and Deleting Reject FAX No.	163
Registering Permit ID No.	164
Changing and Deleting Permit ID No.	165
Setting Send Restriction	166
Setting Reception Restriction	167
Unknown Number Reception	167
Connection to PBX (Private Branch Exchange) (Europe only)	169
Remote Diagnostics	170
7 About Network FAX	171
What is Network FAX?	172
Flow of Network FAX Sending	172
Flow of Network FAX Receiving	172
Setup	174
Flow of Setup	174
Network FAX Driver Operation Guide	174
8 Troubleshooting	175
Indicators During Sending/Receiving Operation	176
Precautions When Turning Power OFF	177
Error Messages	178
Troubleshooting	180
Appendix	183
Character Entry Method	184
Keys Used	184
Selecting Type of Characters	185
Entering Characters	186
Specifications (Fax function)	188
Menu List	189
Received FAX Sizes and Paper Priority (Inch Model)	192
Received FAX Sizes and Paper Priority (Metric Model)	193
Error Code List	194

Match case Limit results 1 per page

Troubleshooting

8-6

Troubleshooting

When a problem occurs, first check the following. If the problem persists, contact your dealer or service

representative.

Symptom

Checkpoint

Corrective Action

Reference

Page

Cannot send document.

Is the modular cord

connected correctly?

Connect the modular cord

correctly.

–

Communication error

displayed?

Remedy the cause of error

and send again.

Appendix-12

Is TX (transmission)

restriction activated?

Cancel the TX restriction.

6-28

Cannot perform broadcast

transmission.

Is free space available in the

memory?

Check the job status, and if

there are unneeded jobs,

cancel the jobs to free memory,

or wait until transmission/

reception of jobs being printed /

jobs on standby is finished.

–

Cannot perform encrypted

communication.

Are the registrations correct

both at sender and recipient?

Double-check the

registrations both at sender

and recipient.

6-21

Cannot use the remote

switching function.

Is a pulse line used?

Some phones may transmit

tone signals using buttons.

Refer to the operation

manual of your phone set.

–

Is the remote switching

number correct?

Check the registration.

(Default: 55)

4-14

No print output after

reception.

s memory forwarding

activated?

Check the forwarding

destination.

–

Cannot receive document.