LG H20J55DT Owner's Manual - Page 57

Some Quick and Easy Tips for Resolving Problems

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Troubleshooting Some Quick and Easy Tips for Resolving Problems Symptoms Possible Cause(s) Possible Solution(s) Page(s) Picture Reception Poor or no picture. • Channel Blanked. Set channel to 'Add' in Add/Del/Blnk menu. 21 • TV station problems. Try a different channel. 16/17 • Video menu not adjusted properly. Check Video menu option settings. 32 Local interference. • Check for disturbing source. The following may cause image problems or distortion: Electrical appliances, powerful lights, cars, trucks; computers or portable phones; medical equipment. • Appliance too close to TV. If possible increase the distance between the TV and the offending appliance. Or shut one of them off. Poor or no color. • Sub-standard broadcast. Try a different channel. 16/17 • Sub-standard cable signal. Notify cable company of reception problem. If a VCR is connected, play a tape. Picture wobbles or drifts. • RF not connected, loose. • Local interference. Make or tighten connection. Try different channel. Turn off interfering appliance. 8/9 16/17 • Scrambled CATV channel. Tune to unscrambled channel. 16/17 No CATV reception. • Cable not connected. Connect cable to Antenna/Cable (RF) jack. 9/11 • Cable service interrupted. Contact cable service. • Antenna set, not CATV. Set Band/AFC to '1' in Installer menu, run Auto Program. 41 - 50 Normal picture, poor or no sound. • Audio muted. Press MUTE or volume right key to increase 8/9 sound level. • Pillow switch set to Pillow. Set to Normal for operation without pillow speaker. 15 • Broadcast problem. Try a different channel. 16/17 • A/V cables incorrectly connected. Install A/V cables correctly. 10/11/12 • Audio Out cable wrong. Install Matrix Out external amplifier/speaker 13 cable correctly. Snowy or Poor Picture. • Wrong Ant. connection/location. • TV/VCR button set wrong. Move antenna, check connection/location. Set TV/VCR button on VCR correctly. 12/15 • Wrong output channel selected. Set output channels on all A/V equipment to same channel (3 or 4). 10/11 • Loose connection. Check that all connections are correct. 8 - 15 • Broadcast problem. Try another channel. 16/17 • Video menu options set wrong. Check Video menu brightness controls. 32 TV turns Off. • Sleep Timer turned TV Off. Turn TV back On. 16/17 • Off Timer turned TV Off. Turn TV back On. 16/17 • Power failure. Check other power outlets. • Power outlet controlled by switch. Connect TV power cord to outlet that is (Switch turned off.) not controlled by a switch. TV turns On. • On Timer turned TV On. Disable On/Off Timer. 26 TV does not turn • On/Off Timer option disabled. Go to Timer option in Setup menu and 26 On/Off per On/Off Timer enable On/Off Timer. settings. 206-4065 Page 57

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Page
57
206-4065
Troubleshooting
Some Quick and Easy Tips for Resolving Problems
Symptoms
Possible Cause(s)
Possible Solution(s)
Page(s)
Picture Reception
Poor or no picture.
• Channel Blanked.
Set channel to ‘Add’ in Add/Del/Blnk menu.
21
• TV station problems.
Try a different channel.
16/17
• Video menu not adjusted properly.
Check Video menu option settings.
32
Local interference.
• Check for disturbing source.
The following may cause image problems or distortion:
Electrical appliances, powerful lights, cars, trucks;
computers or portable phones; medical equipment.
• Appliance too close to TV.
If possible increase the distance between the TV
and the offending appliance. Or shut one of them off.
Poor or no color.
• Sub-standard broadcast.
Try a different channel.
16/17
• Sub-standard cable signal.
Notify cable company of reception problem.
If a VCR is connected, play a tape.
Picture wobbles
• RF not connected, loose.
Make or tighten connection.
8/9
or drifts.
• Local interference.
Try different channel.
16/17
Turn off interfering appliance.
• Scrambled CATV channel.
Tune to unscrambled channel.
16/17
No CATV reception.
• Cable not connected.
Connect cable to Antenna/Cable (RF) jack.
9/11
• Cable service interrupted.
Contact cable service.
• Antenna set, not CATV.
Set Band/AFC to '1'
in Installer menu,
41 - 50
run Auto Program.
Normal picture, poor
• Audio muted.
Press MUTE or volume right key to increase
8/9
or no sound.
sound level.
• Pillow switch set to Pillow.
Set to Normal for operation without pillow speaker.
15
• Broadcast problem.
Try a different channel.
16/17
• A/V cables incorrectly connected.
Install A/V cables correctly.
10/11/12
• Audio Out cable wrong.
Install Matrix Out external amplifier/speaker
13
cable correctly.
Snowy or
• Wrong Ant. connection/location.
Move antenna, check connection/location.
12/15
Poor Picture.
• TV/VCR button set wrong.
Set TV/VCR button on VCR correctly.
• Wrong output channel selected.
Set output channels on all A/V equipment to
10/11
same channel (3 or 4).
• Loose connection.
Check that all connections are correct.
8 - 15
• Broadcast problem.
Try another channel.
16/17
• Video menu options set wrong.
Check Video menu brightness controls.
32
TV turns Off.
• Sleep Timer turned TV Off.
Turn TV back On.
16/17
• Off Timer turned TV Off.
Turn TV back On.
16/17
• Power failure.
Check other power outlets.
• Power outlet controlled by switch.
Connect TV power cord to outlet that is
(Switch turned off.)
not controlled by a switch.
TV turns On.
• On Timer turned TV On.
Disable On/Off Timer.
26
TV does not turn
• On/Off Timer option disabled.
Go to Timer option in Setup menu and
26
On/Off per On/Off Timer
enable On/Off Timer.
settings.