LG LFX28968SW Service Manual - Page 70

Icemaker not making ice or not making enough ice Other Suspected Items, 3-4 Not Dispensing Ice

Page 70 highlights

2st STEP (Ice-detecting sensor Diagnosis) 1. Remove Ice bin from compartment 2. Close the left door (Door switch pushed) 3. Wait for 3min. 4. Freezer door stays open 5. Push the refrigerator button & lock button at the same time. If"ETY"is shown on the display after the procedure above, Ice-detecting sensor is normal. If"FULL"is shown on the display after the procedure above, Ice-detecting sensor is abnormal. ※ ETY = empty 13-3-3 Icemaker not making ice or not making enough ice (Other Suspected Items) Strongly suspect items below If the issue remains yet, though all the diagnosis for icemaker has been carried out. - Cap duct bad sealing - Defective thermal sensor in the icemaker compartment - Not cold icemaker compartment area (sealed system) 13-3-4 Not Dispensing Ice ▶ Clogged Ice In the Ice Bin (suspected items) - Customer haven't used ice dispenser over a week. → Resolution : the ices gets stuck if customer doesn't use ice dispenser. In this case, empty the ice bin and wait until the new ices are stacked in the ice bin. - Temperature of icemaker compartment is not cold enough. → Resolution : Check ice fan, sealed system, cap duct, vent and other items related to temperature. - Cap duct doesn't seal the air properly. → Resolution : Possibly, warm air could get into the compartment and make ices get stuck. Replace the cap duct with new one. - In-door geared motor doesn't work → Resolution : Change the in-door geared motor and test it. - The water comes out of fill cup and the water get into the ice bin. → Resolution : The water pressure from shutoff valve is too high. Recommend to use regulator to the customer and close the shutoff valve slightly. ▶ Clogged Ices In the Chute (suspected items) - Cap duct doesn't seal the air properly. → Resolution : Possibly, warm air could get into the compartment and make ices get stuck. Replace the cap duct with new one. - 70 -

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13-3-3 Icemaker not making ice or not making enough ice (Other Suspected Items)
Strongly suspect items below If the issue remains yet, though all the diagnosis for icemaker has been carried out.
- Cap duct bad sealing
- Defective thermal sensor in the icemaker compartment
- Not cold icemaker compartment area (sealed system)
13-3-4 Not Dispensing Ice
Clogged Ice In the Ice Bin (suspected items)
- Customer haven’t used ice dispenser over a week.
Resolution
: the ices gets stuck if customer doesn’t use ice dispenser.
In this case, empty the ice bin and wait until the new ices are stacked in the ice bin.
- Temperature of icemaker compartment is not cold enough.
Resolution
: Check ice fan, sealed system, cap duct, vent and other items related to temperature.
- Cap duct doesn’t seal the air properly.
Resolution
: Possibly, warm air could get into the compartment and make ices get stuck. Replace the cap duct with
new one.
- In-door geared motor doesn’t work
Resolution
: Change the in-door geared motor and test it.
- The water comes out of fill cup and the water get into the ice bin.
Resolution
: The water pressure from shutoff valve is too high.
Recommend to use regulator to the customer and close the shutoff valve slightly.
Clogged Ices In the Chute (suspected items)
- Cap duct
doesn’t seal the air properly.
Resolution :
Possibly, warm air could get into the compartment and make ices get stuck. Replace the cap duct with
new one.
2
st
STEP (Ice-detecting sensor Diagnosis)
3. Wait for 3min.
1. Remove Ice bin from compartment
4. Freezer door stays open
5. Push the refrigerator
button & lock button at the
same time.
2. Close the left door
(Door switch pushed)
If
ETY
is shown on the display after the procedure above, Ice-detecting sensor is
normal
.
If
FULL
is shown on the display after the procedure above, Ice-detecting sensor is
abnormal
.
ETY = empty