Lenovo ThinkCentre A58e English (User guide) - Page 57

Chapter 7. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for

products manufactured by Lenovo.

Information resources

You can use the information in this section to access useful resources relating to

your computing needs.

Online Books folder

The Online Books folder preinstalled on your computer contains the

ThinkCentre

User Guide

, which provides information about your computer to help you set up,

use, and maintain your computer. It requires no Internet access to view the

publication.

To view the publications, click

Start

→

All Programs

→

Online Books

→

Online

Books

, then double-click the appropriate publication for your computer. The

publications are also available on the Lenovo Support Web site at:

http://www.lenovo.com/support

Notes:

1.

The publications are in Portable Document Format (PDF). To view the

publications, you need to have the Adobe Reader preinstalled on your

computer. If the Adobe Reader has not been installed on your computer, a

message will appear when you attempt to view the PDF file and you will be

guided through the Adobe Reader installation.

2.

The publications are available in other languages on the Lenovo Support Web

site at:

http://www.lenovo.com/support

3.

If you want to install a different language version of the Adobe Reader rather

than the version preinstalled on your computer, download the language version

you want from the Adobe Web site at:

http://www.adobe.com

Lenovo ThinkVantage Tools

The Lenovo ThinkVantage Tools program guides you to a host of information

sources and provides easy access to various tools to help you work more easily

and securely.

Note:

The Lenovo ThinkVantage Tools program is only available on computers

preinstalled with Windows 7 from Lenovo.

To access the Lenovo ThinkVantage Tools program, click

Start

→

All Programs

→

Lenovo ThinkVantage Tools

.

ThinkVantage Productivity Center

The ThinkVantage Productivity Center program contains information sources and

tools designed to make computing easy and secure. It provides easy access to

various technologies, such as:

v

Password Manager

© Copyright Lenovo 2009

49

Section	Page
Contents	5
Important safety information	7
Chapter 1. Product overview	9
Features	9
Specifications	11
Software overview	11
Software provided with your Windows operating system	11
Software provided by Lenovo	11
Lenovo ThinkVantage Toolbox	12
Lenovo System Toolbox	12
PC-Doctor for Rescue and Recovery	13
Adobe Reader	13
Antivirus software	13
Locations	14
Locating connectors on the front of your computer	14
Locating connectors on the rear of your computer	15
Locating components	17
Locating parts on the system board	18
Chapter 2. Installing or replacing hardware	19
Handling static-sensitive devices	19
Installing or replacing hardware	19
Installing external options	19
Removing the computer cover	20
Removing and reinstalling the front bezel	21
Installing or replacing a memory module	22
Replacing the hard disk drive	23
Replacing the optical drive	25
Replacing the heat sink	27
Replacing the system fan assembly	28
Replacing the ac power adapter	30
Replacing the keyboard or mouse	31
Completing the parts replacement	32
Obtaining device drivers	33
Installing security features	33
Integrated cable lock	33
Password protection	34
Erasing lost or forgotten passwords (clearing CMOS)	34
Chapter 3. Recovery information	37
Creating and using recovery media	37
Creating recovery media	37
Using recovery media	38
Performing backup and recovery operations	39
Performing a backup operation	39
Performing a recovery operation	39
Using the Rescue and Recovery workspace	40
Creating and using rescue media	41
Creating rescue media	41
Using rescue media	42
Creating and using a recovery repair diskette	42
Creating a recovery repair diskette	42
Using a recovery repair diskette	43
Installing or reinstalling device drivers	43
Setting a rescue device in the startup sequence	44
Solving recovery problems	44
Chapter 4. Using the Setup Utility	45
Starting the Setup Utility program	45
Viewing and changing settings	45
Using passwords	45
Password considerations	45
Set User Password	46
Change Supervisor Password	46
Setting, changing, and deleting a password	46
Enabling or disabling a device	46
Selecting a startup device	47
Selecting a temporary startup device	47
Selecting or changing the startup device sequence	47
Exiting from the Setup Utility program	48
Chapter 5. Updating system programs	49
Using system programs	49
Updating (flashing) BIOS from a disc	49
Updating (flashing) BIOS from your operating system	50
Chapter 6. Troubleshooting and diagnostics	51
Basic troubleshooting	51
Diagnostic programs	52
Lenovo ThinkVantage Toolbox	52
Lenovo System Toolbox	52
PC-Doctor for Rescue and Recovery	53
PC-Doctor for DOS	53
Creating a diagnostic disc	53
Running the diagnostic program from a diagnostic disc	54
Cleaning the mouse	54
Optical mouse	54
Non-optical mouse	54
Chapter 7. Getting information, help, and service	57
Information resources	57
Online Books folder	57
Lenovo ThinkVantage Tools	57
ThinkVantage Productivity Center	57
Lenovo Welcome	58
Access Help	58
Safety and Warranty	58
Lenovo Web site (http://www.lenovo.com)	58
Help and service	59
Using the documentation and diagnostic programs	59
Calling for service	59
Using other services	60
Purchasing additional services	60
Appendix. Notices	61
Television output notice	62
Trademarks	62
Index	63
A	63
B	63
C	63
D	63
E	63
F	63
G	63
H	63
I	63
K	63
L	63
M	64
N	64
O	64
P	64
R	64
S	64
T	64
U	65
V	65

Lenovo ThinkCentre A58e English (User guide) - Page 57

Getting information, help, and service, Information resources, Online Books folder

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