Lenovo ThinkPad X30 English - Service and Troubleshooting Guide for ThinkPad X
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- Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 1
ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 2
- Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 3
ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 4
supports, be sure to read the general information under Appendix A, "Important safety instructions" on page 45, Appendix B, "Wireless Do not disassemble the optical storage drive unit, as this might result in hazardous radiation at any time without notice. IBM may use or distribute any of the information - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 5
regulations. Before you use the ThinkPad X30 Series computer, please find and read "Wireless Regulatory Notice for ThinkPad X30 Series," the notice that supplements this Service and Troubleshooting Guide. The notice is included in the package with this publication. © Copyright IBM Corp. 2002 iii - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 6
iv ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 7
Finding information with Access ThinkPad Find answers to questions about your computer and view IBM Web sites by pressing the ThinkPad button to open Access ThinkPad, your on-board computer help center. © Copyright IBM Corp. 2002 v - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 8
accessories, or get online support. Keyword Search provides a quick way to search information in Access Help. Click System Information to view information about your system, such as model number, serial number, and hard disk capacity. vi ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 9
Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip. Finding information with Access ThinkPad vii - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 10
viii ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 11
screen problems 21 Battery problems 24 Hard disk drive problems 24 Other problems 25 Starting BIOS Setup Utility 27 Recovering pre-installed software . . . . . 28 Upgrading the hard disk drive 30 Replacing the battery 32 Removing the keyboard 34 Chapter 3. Getting help and service from IBM - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 12
x ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 13
Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance 2 Features 3 Specifications 5 Caring for your ThinkPad computer . . . . 6 © Copyright IBM Corp. 2002 1 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 14
Your ThinkPad at a glance Your ThinkPad at a glance Front view Rear view 2 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 15
Features Processor v Intel® Pentium® III processor-M Memory v Built-in: 128 MB or 256 MB, depending on the model v Maximum: 1024 MB Storage device v 2.5-inch hard disk drive: 20 GB, 40 GB, or 60 GB, depending on the model Display The color display uses TFT technology: v Size: 12.1 inch v Resolution - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 16
To get the best performance from your diskette drives, use high-quality diskettes (such as IBM diskettes) that meet or exceed the following wireless LAN (IEEE 802.11b) feature (on some models) v Integrated Bluetooth feature (on some models) 4 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 17
Specifications Specifications Size v Width: 273 mm (10.7 in.) v Depth: 223 mm (8.8 in.) v Height: you charge the battery pack, its temperature must be at least 10°C (50°F). v Relative humidity: - Operating with no diskette in the drive: 8% to 95% - Operating with a diskette in the drive: 8% to 80 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 18
in standby or hibernation mode, or turned off, before moving it. This will prevent damage to the hard disk drive and data loss. v When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display. 6 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 19
ThinkPad by pressing the ThinkPad button.). Take care in setting passwords v Remember your passwords. If you forget a supervisor or hard disk password, IBM will not reset it, and you might have to replace your system board or hard disk drive. Other important tips v Your computer modem might use - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 20
drives in your computer, reinstall the plastic bezel faces (if supplied). v Store your external and removable hard disk, diskette, CD, DVD, and CD-RW/DVD drives in the appropriate containers or packaging when they are not being used closing it. 8 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 21
. 18 Computer screen problems 21 Battery problems 24 Hard disk drive problems 24 Other problems 25 Starting BIOS Setup Utility 27 Recovering pre-installed software . . . . . 28 Upgrading the hard disk drive 30 Replacing the battery 32 Removing the keyboard 34 © Copyright IBM Corp. 2002 9 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 22
and that it has found no problems, consider running more of the tests in PC-Doctor for Windows. If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician. 10 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 23
been tampered with. This message is displayed if you remove the Security Chip and reinstall it, or install a new one. To clear the error, enter the BIOS Setup Utility. If this does not solve the problem, have the computer serviced. 0187: EAIA data access The access to EEPROM is failed. Have the - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 24
the configuration information, such as the date and time, while the computer is turned off, is depleted. Replace the battery and run IBM BIOS Setup Utility to verify the configuration. If you still have a problem, have the computer serviced. 12 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 25
clock error Have the computer serviced. 0271: Date and time error Neither the date nor the time is set in the computer. Set the date and time, using the IBM BIOS Setup Utility. 0280: Previous boot incomplete Your computer was previously unable to complete the boot process. Turn the computer off - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 26
the power-on password prompt, and then type the correct password and press Enter. If the power-on password prompt does not appear, the brightness level might be set to minimum brightness. Adjust the brightness level by pressing the Fn+Home. 14 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 27
. If you hear 4 cycles of 4 beeps each, the Security Chip has a problem. Have the computer serviced. Problem: When I turn on the machine, only a white cursor appears on a blank screen. Solution: Reinstall your operating system, and turn on the computer. If you still see only the cursor on the - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 28
. Use the numeric keypad on the external keyboard. If an external numeric keypad or a mouse is connected: 1. Turn off the computer. 2. Remove the external numeric keypad or the mouse. 3. Turn on the computer and try using the keyboard again. 16 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 29
on the keyboard still do not work, have the computer serviced. Problem: A number appears when you type a letter. Solution: The numeric lock function is on. To computer. Problem: All or some keys on the external keyboard do not work. Solution: If you are using the ThinkPad Dock or the ThinkPad Port - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 30
temperature is within the acceptable range. Refer to "Specifications" on page 5. If these items are correct, have the computer serviced. Problem: The critical low-battery error message is displayed, and the computer immediately turns off. 18 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 31
hibernation mode automatically because the battery is depleted. Check the Problem: The computer does not enter standby mode as set by the timer under Windows 98 or Windows NT. Solution: For Windows 98: The generic CD-ROM or DVD-ROM driver for Windows 98 accesses the internal CD-ROM or DVD-ROM drive - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 32
mode is not enabled. To enable it, do as follows: For Windows 98: 1. Start the ThinkPad Configuration Program. 2. Click Power Management. 3. Click the Hibernation tab. 4. Click the Enable hibernation button. 5. Click the Create Now button. 20 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 33
Solving computer problems For Windows NT: Note: You must format your hard disk with the FAT format system to use hibernation mode in Windows NT. If you format your hard disk with NTFS, the default format in Windows NT, you cannot use hibernation mode. 1. Start the ThinkPad Configuration Program. 2. - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 34
resolution and color quality are correctly set. 7. Click Advanced. 8. Click the Adapter tab. 9. Make sure "Intel 82830M Graphic Controller" is shown in the adapter information window. 22 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 35
Controller" is shown in the Display Type window. Problem: Incorrect characters appear on the screen. Solution: Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced. Problem: The screen stays on even after - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 36
be charged, have it serviced. Hard disk drive problems Problem: The hard disk drive makes a rattling noise intermittently. Solution: The rattling noise might be heard when: v The hard disk drive starts accessing the data or when it stops. 24 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 37
computer. This is a normal characteristic of a hard disk drive and is not a defect. Problem: The hard disk drive does not work. Solution: In the startup menu in IBM BIOS Setup Utility, make sure that there is no exclamation point ! to the left of the hard disk drive or its child node. If there is - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 38
speed low at all times. To choose a mode, do the following: 1. Start the ThinkPad Configuration Program. 2. Click Power Management. 3. Click the Intel SpeedStep technology tab. 4. From the list, select the mode you want. 5. Click OK. 26 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 39
easily by using the ThinkPad Configuration Program. For more information on this Program, refer to the on-board help. To start IBM BIOS Setup Utility, from the diskette drive, and then turn off the computer. 3. Turn on the computer; then, while the "Press F1 for IBM BIOS Setup Utility" message - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 40
menu opens. Note: If pressing F11 does not start the Product Recovery program, use the Recovery Repair diskette to enable the Product Recovery program. 5. Select the recovery options you want, and then follow the instructions on the screen. 28 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 41
as the Recovery Repair diskette and save it for future use. To use the Recovery Repair diskette: 1. Shut down and turn off your computer. 2. Insert the Recovery Repair diskette into the drive; then turn on the computer. 3. Follow the on-screen instructions. Chapter 2. Solving computer problems 29 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 42
off the computer; then disconnect the ac adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Remove the battery. 4. Remove the screw that secures the hard disk drive. 30 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 43
replace the screw with a security screw to prevent the hard disk drive from being removed easily. The security screw may not be included in your ship group. You can, however, purchase screw directly from NABS at www.nabsnet.com 10. Reinstall the battery. 11. Turn the computer over again. Connect the - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 44
The first position of the battery latch is for releasing the lock of the battery. 4. Align the front of a fully charged spare battery with the front side of the battery space in the computer 3 ; then gently push the battery into the space 4 . 32 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 45
5. Slide the battery latch to lock it. Replacing the battery 6. Turn the computer over again. Connect the ac adapter and the cables to the computer. Chapter 2. Solving computer problems 33 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 46
. 2. Remove the battery pack. 3. Remove the screws marked A . 4. Unlatch the keyboard by pushing it up from the bottom as shown by arrow 1 , and then pushing it in the direction of arrow 2 . Open the keyboard slightly as shown by arrow 3 . 34 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 47
Removing the keyboard 5. Pull the keyboard a little in the direction of arrow 4 , and then detach the connector marked 5 . Chapter 2. Solving computer problems 35 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 48
edges of the keyboard, shown as (A) and (B), are under the frame. 2. Press the keys indicated by arrows to latch the keyboard firmly in place. 36 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 49
Removing the keyboard 3. To make sure that the front side of the keyboard is housed firmly, gently press the keys with your fingers and try to slide the keyboard toward you. It should not move at all. 4. Reinstall the screws. Chapter 2. Solving computer problems 37 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 50
Removing the keyboard 38 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 51
Chapter 3. Getting help and service from IBM Getting help and service 40 Getting help on the Web 40 Getting help by fax 41 Calling IBM 41 Getting help around the world 43 © Copyright IBM Corp. 2002 39 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 52
notifications whenever new information becomes available about your registered products. You also can order publications through the IBM Publications Ordering System at www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi 40 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 53
7-character identification in the format IBM FRU XXXXXXX v Identification of software problem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications, or upgrades to device drivers v Installation and maintenance of network operating systems (NOS) v Installation - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 54
-810-1818 980-912-3021 45 20 82 00 1-800-426911 (option #4) 09-459 69 60 02 38 55 74 50 07032-1549 201 42 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 55
around the world If you travel with your computer or relocate it to a country where your ThinkPad machine type is sold and serviced by IBM or by IBM resellers who are authorized to perform warranty service, International Warranty Service is available for your computer. Chapter 3. Getting help and - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 56
Warranty Service, see Service Announcement 601-034 at http://www.ibm.com/. Click Support & downloads, click Announcement letters, and click Announcements search. In the Search by letter number only field, type 601-034, and click Search. 44 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 57
Appendix A. Important safety instructions DANGER Electric current from power devices. If the 3-pin power cord is provided with this product, it must be used with a properly grounded outlet. To Connect Turn everything OFF. To Disconnect Turn everything the device ON. © Copyright IBM Corp. 2002 45 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 58
not: (1) throw or immerse the battery into water, (2) allow it to heat to more than 100 °C (212 °F), or (3) attempt to repair or disassemble it. Dispose of it as required by local ordinances or regulations and your company's safety standards. 46 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 59
from power, telephone, and communication cables is hazardous. CAUTION: When you have added or upgraded a Mini PCI Card or a memory card, do not use your computer until you have closed the cover. Never use the computer when the cover is open. CAUTION: The fluorescent lamp in the liquid crystal - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 60
system and the optical storage drive ensures that there is no exposure to laser radiation above a Class 1 level during normal operation, user maintenance, or servicing. Some drives contain an embedded Class 3A laser diode. Note this warning: 48 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 61
DANGER Emits visible and invisible laser radiation when open. Avoid direct eye exposure. Do not stare into the beam or view it directly with optical instruments. Save these instructions. Appendix A. Important safety instructions 49 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 62
50 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 63
to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 1.1 as defined by the Bluetooth SIG. Following profiles are supported by IBM Bluetooth Daughter Card: v Generic Access v Service Discovery v Serial Port v Dial-up Networking v FAX v LAN Access v Generic - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 64
use of wireless devices in a specific organization (e.g. airport or hospital), you are encouraged to ask for authorization to use Wireless LAN Mini-PCI Adapter or Bluetooth Daughter Card prior to turning on the ThinkPad X30 Series computer. 52 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 65
on the country or region where service is performed or the machine type. Machine type 2672 or 2673 Country or region All Warranty period Parts - 3 years, labor - 3 years Battery pack - 1 year Warranty service and support With the original purchase of an IBM ThinkPad, you have access to extensive - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 66
not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term "Machine" does not include any software programs, whether 54 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 67
and 2) conforms to IBM's Official Published Specifications ("Specifications"). The warranty period for IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts IBM does not warrant uninterrupted or error-free operation of a Machine. Any technical or other support - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 68
to have IBM or your reseller service a Machine that you do not own; and 3. where applicable, before service is provided: a. follow the problem determination, problem analysis, and service request procedures that IBM or your reseller provides; 56 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 69
information from the Machine prior to its return. Limitation of Liability Circumstances may arise where, because of a default on IBM's part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 70
subject matter of this Agreement, without regard to conflict of law principles. Part 2 - Country-unique Terms AMERICAS BRAZIL Governing Law: The following is this Section: Where IBM is in breach of a condition or warranty implied by the Trade 58 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 71
legislation, IBM's liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired for personal, domestic or household use or - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 72
Act. PEOPLE'S REPUBLIC OF CHINA (PRC) Governing Law: The following replaces this Section: Both you and IBM consent to the application of the laws of the State of New York (except when local law requires otherwise) to govern, interpret, and 60 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 73
consist of three arbitrators. The language to be used therein will be English and Chinese. An arbitral continue to be performed except for the part which the parties are disputing and which Machines purchased from IBM or an IBM reseller. Warranty Service: If you purchase an IBM Machine in Austria, - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 74
's conformity to its Specifications. The following paragraphs are added to this Section: The minimum warranty period for Machines is six months. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for 62 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 75
refunded. Extent of Warranty: The second paragraph does not apply. Warranty Service: The following is added to this Section: During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM's expense. Limitation of Liability: The following paragraph is added to - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 76
of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM. UNITED KINGDOM Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of this Section: 64 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 77
12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982. Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 78
66 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 79
for those products directly to determine the capabilities of their products and update them if needed. This IBM hardware product cannot prevent errors that might occur if software, upgrades, or peripheral devices you use or exchange data with do not process date data correctly. The foregoing - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 80
part of the materials for this IBM product, and use of those Web sites is at your own risk. Electronic emission notices Federal Communications Commission (FCC) Statement ThinkPad X30, machine type 2672 undesired operation. Responsible Party: 68 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 81
-magnetic compatibility. IBM cannot accept responsibility Part 68 of the FCC Rules) 1. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use instructions for your fax software package. 2. The built-in modem is built into the ThinkPad computer. It complies with Part - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 82
company. 3. The REN is useful to determine the quantity of devices network until the problem has been corrected, or until you are sure the equipment is not malfunctioning. 7. No customer repairs are possible to the modem. If you experience trouble ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 83
certification means that the equipment meets certain telecommunications networks protective, operational, and safety requirements. The Department be installed using an acceptable method of communication. In some cases, the company's inside wiring associated with a single line individual service may - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 84
The following notice applies when using the telephony functions: WARNING: FOR SAFETY REASONS, ONLY CONNECT EQUIPMENT WITH A TELECOMMUNICATIONS COMPLIANCE LABEL. THIS INCLUDES CUSTOMER EQUIPMENT PREVIOUSLY LABELLED PERMITTED OR CERTIFIED. 72 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 85
it imply that any product is compatible with all of Telecom's network services. v Functional tests This equipment is not capable, under all Telecom's Specifications: - There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 86
with all of Telecom's network services. This equipment is not be used in for compliance with Telecom's specification:1. For automatically initiated calls any 30 minute period for a single manual call initiation, and b. The equipment shall ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 87
Notice for European Union countries Hereby Ambit declares that this "J07M058" modem is in conformity with the essential requirements and other relevant provisions of Directive 1999/5/EC. Appendix D. Notices 75 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 88
the IBM Web site at www.ibm.com/jp/pc/recycle/pc If you use a ThinkPad battery, insulate it with vinyl tape, contact your place of purchase, and follow the instructions. You can also see the instructions at www.ibm.com/jp/pc/recycle/battery 76 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 89
. If you are a company ThinkPad computer user and need to dispose of a battery pack, contact the proper person in IBM sales, service, or marketing, and follow that person's instructions. You can also see the instructions at www.ibm.com/jp/pc/recycle/battery If you use a ThinkPad computer at home and - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 90
78 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 91
Appendix D. Notices 79 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 92
, other countries, or both. Other company, product, and services names may be trademarks or service marks of others. This offer is subject to change or cancellation without notice. © Copyright IBM Corporation 1999 2002. All rights reserved. 80 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 93
Appendix D. Notices 81 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 94
être des marques déposées ou de service d'autres sociétés. Cette offre peut faire l'objet d'annulation ou de modification sans avis pré © Copyright IBM Corporation 1999 2002. Tous droits réservés. Part Number / Numéro de référence 49P1094 82 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 95
for a new era in computing. Included with your new IBM Personal Computer is Lotus SmartSuite Millennium edition for Win. Lotus and guide you through tasks with fewer steps to perform your tasks. Other highlights include: • Lotus 1-2-3® spreadsheet Lotus 1-2-3 Millennium Edition for Windows combines - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 96
of RAM. Disk Space 96MB available disk space to install the minimum features; 29MB of available disk space required to run from CD-ROM drive. Browsers Lotus FastSite requires Microsoft Internet Explorer 3.02 or later (included). 2 English 84 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 97
brochure. If you do not have the CD media for Lotus Notes Mail with this IBM PC, this document entitles you to order a CD-Rom version of Lotus Notes Mail for a nominal charge for use with Microsoft Windows. IBM International Program Licence Agreement This offer is governed by copyright law and the - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 98
about Lotus support options, visit the Lotus support web pages at www.support.lotus.com For queries with regard to your Smartsuite CD order fulfillment (from the coupon supplied) please E-Mail to: [email protected] 4 English 86 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 99
Appendix D. Notices 87 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 100
88 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 101
Appendix D. Notices 89 - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 102
90 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 103
by 41 H hard disk problems 24 upgrading 30 hibernation problems 18 I IBM help v K keyboard problems 16 O on-board help v P password problems 15 PC-Doctor for Windows 10 power switch problems 16 problems, troubleshooting 11 R recovering software 28 S safety instruction 45 standby problems 18 storage - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 104
92 ThinkPad® X30 Series Service and Troubleshooting Guide - Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 105
- Lenovo ThinkPad X30 | English - Service and Troubleshooting Guide for ThinkPad X - Page 106
Part Number: 67P4589 (1P) P/N: 67P4589
ThinkPad
®
X30 Series
Service and Troubleshooting Guide
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