Lenovo ThinkPad X30 English - Service and Troubleshooting Guide for ThinkPad X - Page 22

Diagnosing problems

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Solving computer problems Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows®. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the cursor to Programs (in Windows XP, All Programs) and then to PC-Doctor for Windows. 3. Click PC-Doctor for Windows. 4. Choose either the Run Quick Test Set or the Run Normal Test Set. Attention Running the Quick Test Set can take up to 10 minutes or longer. Make sure you have time to run the entire test; do not interrupt the test while it is running. The Quick Test Set runs many tests of critical hardware components, but it does not run all of the diagnostic tests in PC-Doctor for Windows. If PC-Doctor for Windows reports that all of the tests in the Quick Test Set have been run and that it has found no problems, consider running more of the tests in PC-Doctor for Windows. If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician. 10 ThinkPad® X30 Series Service and Troubleshooting Guide

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Diagnosing problems
If you have a problem with your computer, you can test it by using
PC-Doctor
®
for Windows
®
. To run PC-Doctor for Windows, do as follows:
1.
Click
Start
.
2.
Move the cursor to
Programs
(in Windows XP,
All Programs
) and then to
PC-Doctor for Windows
.
3.
Click
PC-Doctor for Windows
.
4.
Choose either the
Run Quick Test Set
or the
Run Normal Test Set
.
Attention
Running the Quick Test Set can take up to 10 minutes or longer. Make
sure you have time to run the entire test; do not interrupt the test while
it is running.
The Quick Test Set runs many tests of critical hardware components, but it
does not run all of the diagnostic tests in PC-Doctor for Windows. If
PC-Doctor for Windows reports that all of the tests in the Quick Test Set have
been run and that it has found no problems, consider running more of the
tests in PC-Doctor for Windows.
If you are preparing to contact IBM for support, be sure to print the test log
so that you can rapidly provide information to the help technician.
Solving computer problems
10
ThinkPad
®
X30 Series Service and Troubleshooting Guide