Lexmark 21Z0294 User Guide - Page 162
Check the paper guides, Has the paper absorbed moisture due to high humidity?
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Troubleshooting 162 CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Print jobs are not routed to the booklet‑maker bin These are possible solutions. Try one or more of the following: CHECK THE PAPER Make sure the paper is loaded in a 520‑sheet tray or the multipurpose feeder. If the paper is loaded in the multipurpose feeder, make sure it is loaded short‑edge first. Note: Do not load A4‑ or letter‑size paper in the multipurpose feeder. IS THE LETTER‑ OR A4‑SIZE PAPER LOADED IN A 520‑SHEET TRAY? The finisher will not accept letter‑ or A4‑size paper from the multipurpose feeder. Load letter‑ or A4‑size paper in the short‑edge orientation in a 520‑sheet tray. MAKE SURE THE PAPER SIZE IS SUPPORTED BY THE BOOKLET‑MAKER BIN (BIN 2) Use one of the following paper sizes supported by Bin 2: A3, A4, B4, folio, legal, letter, or tabloid (11 x 17 in.). Paper jam message remains after jam is cleared The paper path is not clear. Clear jammed paper from the entire paper path, and then press . Page that jammed does not reprint after you clear the jam In the Setup menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On: 1 Press . 2 Press until Settings appears, and then press .