Lexmark 21Z0294 User Guide - Page 166

Light colored line, white line, or incorrectly colored line, Clean the printhead lenses

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Troubleshooting 166 Light colored line, white line, or incorrectly colored line These are possible solutions. Try one or more of the following: CLEAN THE PRINTHEAD LENSES The printhead lenses may be dirty. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the defective toner cartridge. ARE THE PHOTOCONDUCTORS DEFECTIVE? Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. Paper curl These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Print irregularities These are possible solutions. Try one or more of the following:

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Light colored line, white line, or incorrectly colored line
These are possible solutions. Try one or more of the following:
C
LEAN
THE
PRINTHEAD
LENSES
The printhead lenses may be dirty.
A
TONER
CARTRIDGE
MAY
BE
DEFECTIVE
Replace the defective toner cartridge.
A
RE
THE
PHOTOCONDUCTORS
DEFECTIVE
?
Replace the photoconductor(s).
Note:
The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow
photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately.
Paper curl
These are possible solutions. Try one or more of the following:
C
HECK
THE
P
APER
T
YPE
SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
H
AS
THE
PAPER
ABSORBED
MOISTURE
DUE
TO
HIGH
HUMIDITY
?
•
Load paper from a fresh package.
•
Store paper in its original wrapper until you use it.
Print irregularities
These are possible solutions. Try one or more of the following:
Troubleshooting
166