Lexmark C510 User's Reference - Page 93

Troubleshooting Solving media feed problems Symptom Cause Solution Paper frequently jams. You are using paper that does not meet the printer specifications. Use recommended media. Refer to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for detailed specifications. See Clearing jams for more information. See Avoiding jams hints for information that can help prevent jams from occurring. You have loaded too much Make sure the stack of paper you load does not paper or too many envelopes. exceed the maximum stack height indicated by the load line on the tray. Guides in the selected tray are not set to the appropriate position for the size paper loaded. Move the guides in the tray to the correct position. See Loading the trays for detailed instructions. The paper has absorbed Load paper from a fresh package. moisture due to high humidity. Store paper in its original wrapper until you load it. See Storing media for more information. The fuser may be damaged Replace the fuser. See Replacing the fuser. The Paper Jam message remains after you remove the jammed media. You have not cleared the entire media path, or you did not open the door specified by the message to check for jams in this area. Clear media from the entire path, open the door indicated by the operator panel message, clear the jam, and close the door. The printer resumes printing. See Identifying the media path for more information. The page that jammed Jam Recovery in the Setup does not reprint after Menu is set to Off. you clear the jam. Set Jam Recovery to Auto or On. Blank pages feed into An incorrect media type is Load the correct type media for your print job or the output bin. loaded in the tray being printed change the Paper Type on the operator panel from. to match the type of media loaded. Solving media feed problems 93