Lexmark CS417 User Guide - Page 185
Vertical voids appear on prints
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Troubleshooting 185 Vertical voids appear on prints Leading edge Trailing edge Action Yes Step 1 a Check if your software program is using a correct fill pattern. b Resend the print job. Go to step 2. No The problem is solved. Do vertical voids appear on prints? Step 2 a From the Paper Menu on the printer control panel, check the paper type and paper weight. b Resend the print job. Go to step 3. The problem is solved. Do vertical voids appear on prints? Step 3 Check if you are using a recommended type of paper. a Load paper source with a recommended type of paper. b Resend the print job. Go to step 4. The problem is solved. Do vertical voids appear on prints? Step 4 a Remove, and then reinstall the imaging kit. Warning-Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. b Resend the print job. Go to step 5. The problem is solved. Do vertical voids appear on prints? Step 5 Replace the imaging kit, and then resend the print job. Contact customer The problem is support. solved. Do vertical voids appear on prints?