Lexmark E232 User's Guide - Page 118

Print quality problems - specifications

Page 118 highlights

Print quality problems You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Use the following table to find solutions to print quality problems. Symptom White lines ABCDE ABCDE ABCDE Cause Solution • The printhead lens is dirty. • Either the toner cartridge or the fuser is defective. Try the following in this order: 1 Clean the printhead lens. (See "How to clean the printhead lens" on page 122.) 2 Replace the toner cartridge. 3 Replace the fuser*. Streaked horizontal lines ABCDE ABCDE ABCDE The toner cartridge or fuser may Replace the toner cartridge or be defective, empty, or worn. fuser* as needed. Streaked vertical lines ABCDE ABCDE ABCDE • Toner is smeared before fusing to the paper. • The toner cartridge is defective. • If paper is stiff, try feeding from another tray or the manual feeder. • Replace the toner cartridge. Print irregularities ABCDE ABCDE ABCDE • Paper has absorbed moisture due to high humidity. • You are using paper that does not meet the printer specifications. • The fuser is worn or defective. • Load paper from a fresh package in the paper tray. • Avoid textured paper with rough finishes. • Make sure the printer driver paper type setting matches the type of paper you are using. • Replace the fuser*. * To replace the fuser, call a service technician. † This setting can be changed using the Local Printer Setup Utility. See "Using the Local Printer Setup Utility" on page 103 for more information. Troubleshooting 118

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Troubleshooting
118
Print quality problems
You can solve many print quality problems by replacing a supply or maintenance item that has
reached the end of its intended life. Use the following table to find solutions to print quality problems.
Symptom
Cause
Solution
White lines
The printhead lens is dirty.
Either the toner cartridge or the
fuser is defective.
Try the following in this order:
1
Clean the printhead lens.
(See
“How to clean the
printhead lens” on page 122
.)
2
Replace the toner cartridge.
3
Replace the fuser
*
.
Streaked horizontal lines
The toner cartridge or fuser may
be defective, empty, or worn.
Replace the toner cartridge or
fuser
*
as needed.
Streaked vertical lines
Toner is smeared before fusing
to the paper.
The toner cartridge is defective.
If paper is stiff, try feeding from
another tray or the manual
feeder.
Replace the toner cartridge.
Print irregularities
Paper has absorbed moisture
due to high humidity.
You are using paper that does
not meet the printer
specifications.
The fuser is worn or defective.
Load paper from a fresh
package in the paper tray.
Avoid textured paper with rough
finishes.
Make sure the printer driver
paper type setting matches the
type of paper you are using.
Replace the fuser
*
.
*
To replace the fuser, call a service technician.
This setting can be changed using the Local Printer Setup Utility. See
“Using the Local Printer Setup
Utility” on page 103
for more information.
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE