Lexmark MS818 Users Guide PDF
Lexmark MS818 Manual
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- Lexmark MS818 | Users Guide PDF - Page 1
MS810, MS811, MS812, MS817, MS818 User's Guide Important: Click here before using this guide. May 2017 Machine type(s): 4063 Model(s): 210, 230, 23E, 410, 430, 630, 63E www.lexmark.com - Lexmark MS818 | Users Guide PDF - Page 2
this guide...8 Finding information about the printer...8 Selecting a location for the printer 10 Additional printer setup printer software...35 Networking...36 Verifying printer setup...40 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 41 Learning about the printer - Lexmark MS818 | Users Guide PDF - Page 3
printer...168 Paper and specialty media guide 178 Using specialty media...178 Paper guidelines...180 Supported paper sizes, types, and weights 183 Understanding the printer brightness of the printer display 247 Saving paper and toner...247 Recycling...248 Maintaining the printer 250 Ordering - Lexmark MS818 | Users Guide PDF - Page 4
...279 Paper jam in the mailbox...280 Troubleshooting 282 Understanding the printer messages...282 Solving printer problems...301 Solving home screen application problems 337 Embedded Web Server does not open...338 Contacting customer support...339 Notices...340 Product information...340 Edition - Lexmark MS818 | Users Guide PDF - Page 5
performance of procedures other than those specified in the User's Guide may result in hazardous radiation exposure. This product uses a printing batteries according to the manufacturer's instructions and local regulations. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce - Lexmark MS818 | Users Guide PDF - Page 6
the trays. Do not try to lift the printer and the trays at the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have - Lexmark MS818 | Users Guide PDF - Page 7
Safety information 7 SAVE THESE INSTRUCTIONS. - Lexmark MS818 | Users Guide PDF - Page 8
the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer Find it here Setup documentation-The setup documentation came with the printer and is also available at http://support.lexmark.com. User's Guide and Quick - Lexmark MS818 | Users Guide PDF - Page 9
the printer program folder or on the desktop, depending on your operating system. The latest supplemental information, updates, and customer Lexmark support Web site- support: http://support.lexmark.com • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Note - Lexmark MS818 | Users Guide PDF - Page 10
, covers, and doors. If you plan to install any hardware options, then leave enough room for them also. It is important to: • Set up the printer near a properly grounded and easily accessible electrical outlet. • Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or - Lexmark MS818 | Users Guide PDF - Page 11
Selecting a location for the printer 11 1 Right side 152 mm (6 in.) 2 Front 508 mm (20 in.) 3 Left side 152 mm (6 in.) 4 Rear 152 mm (6 in.) 5 Top 115 mm (4.5 in.) 1 Right - Lexmark MS818 | Users Guide PDF - Page 12
them off as well, and unplug any cables going into the printer. Available internal options • Memory card - DDR3 DIMM - Flash memory • Fonts • Firmware cards - Forms and Bar Code - PRESCRIBE - IPDS • Printer hard disk • LexmarkTM Internal Solutions Ports (ISP) - Parallel 1284-B interface - MarkNetTM - Lexmark MS818 | Users Guide PDF - Page 13
Additional printer setup 13 2 Using a screwdriver, loosen the screws on the controller board shield. 3 Remove the shield. - Lexmark MS818 | Users Guide PDF - Page 14
electronic components are easily damaged by static electricity. Touch a metal surface on the printer first before touching any controller board electronic component or connector. 1 2 3 1 Lexmark Internal Solutions Port or printer hard disk connector 2 Option card connector 3 Memory card connector - Lexmark MS818 | Users Guide PDF - Page 15
Additional printer setup 15 5 Align the screws with the holes on the shield, and then reattach the shield. 6 Tighten the screws on the shield. - Lexmark MS818 | Users Guide PDF - Page 16
CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the - Lexmark MS818 | Users Guide PDF - Page 17
access cover. Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a damaged by static electricity. Touch something metal on the printer first before touching any controller board electronic components or - Lexmark MS818 | Users Guide PDF - Page 18
Additional printer setup 18 3 Unpack the ISP kit. 1 2 4 3 1 ISP solution 2 Screw for attaching the plastic bracket to the ISP 3 Screws for attaching the ISP mounting bracket to the controller board shield 4 Plastic bracket 4 - Lexmark MS818 | Users Guide PDF - Page 19
Additional printer setup 19 1 2 3 5 Align the posts of the plastic bracket with the holes on the controller board cage, and then press the plastic bracket on the - Lexmark MS818 | Users Guide PDF - Page 20
Additional printer setup 20 7 Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket. 8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough - Lexmark MS818 | Users Guide PDF - Page 21
Additional printer setup 21 9 Attach the two provided screws to secure the ISP mounting bracket to the controller board shield. 10 Tighten the thumbscrew that is attached - Lexmark MS818 | Users Guide PDF - Page 22
card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the - Lexmark MS818 | Users Guide PDF - Page 23
against the controller board. 5 Close the controller board access door. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available - Lexmark MS818 | Users Guide PDF - Page 24
Additional printer setup 24 3 Locate the appropriate connector on the controller board cage. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. - Lexmark MS818 | Users Guide PDF - Page 25
: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage. c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color‑coded. - Lexmark MS818 | Users Guide PDF - Page 26
circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage. Note: Make sure the cables are neatly tucked under the printer hard disk. 5 Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note - Lexmark MS818 | Users Guide PDF - Page 27
. CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the - Lexmark MS818 | Users Guide PDF - Page 28
setup 28 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 Access the controller board. For more information, see "Accessing the - Lexmark MS818 | Users Guide PDF - Page 29
with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any hardware options you have purchased in the following order: • Caster base • 2100‑sheet tray or spacer • Optional 550‑ or 250‑sheet tray - Lexmark MS818 | Users Guide PDF - Page 30
with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet. 2 Unpack the optional tray, and then remove all packing - Lexmark MS818 | Users Guide PDF - Page 31
Additional printer setup 31 8 Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked. - Lexmark MS818 | Users Guide PDF - Page 32
Additional printer setup 32 9 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. - Lexmark MS818 | Users Guide PDF - Page 33
software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver" on page 35. To uninstall the optional trays, slide the latch on the right - Lexmark MS818 | Users Guide PDF - Page 34
to a properly grounded electrical outlet. Warning-Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur. Note: This feature is available only if you purchase optional trays - Lexmark MS818 | Users Guide PDF - Page 35
software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. 2 Run the installer, and then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note: Obtain the printer IP address from the TCP/IP - Lexmark MS818 | Users Guide PDF - Page 36
Notes: • Purchase a MarkNet N8350 wireless network adapter before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned to a wireless network - Lexmark MS818 | Users Guide PDF - Page 37
point, or consult your system support person. Connecting the printer to a network using the Wireless Setup Wizard Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the - Lexmark MS818 | Users Guide PDF - Page 38
SSIDs. Enter a network name Manually enter the SSID. Note: Make sure to enter the correct SSID. Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup. 3 Follow the instructions on the printer display. Connecting the printer to a wireless network using the - Lexmark MS818 | Users Guide PDF - Page 39
and working properly. For more information, see the instruction sheet that came with the wireless network adapter. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets - Lexmark MS818 | Users Guide PDF - Page 40
the serial port settings, and then adjust the settings, if necessary. c Apply the changes. 2 From your computer, open the printers folder, and then select your printer. 3 Open the printer properties, and then select the COM port from the list. 4 Set the COM port parameters in Device Manager. Notes - Lexmark MS818 | Users Guide PDF - Page 41
MS818dn 41 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn Learning about the printer Printer configurations Basic model 1 Standard bin 2 Printer use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar - Lexmark MS818 | Users Guide PDF - Page 42
, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 42 The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit www.lexmark.com/multifunctionprinters. Hardware option Alternative - Lexmark MS818 | Users Guide PDF - Page 43
. 6 Stop or Cancel button Stop all printer activity. 7 Back button Return to the previous screen. 8 Home button Go to the home screen. 9 Indicator light Check the status of the printer. 10 USB port Connect a flash drive to the printer. Note: Only the front USB port supports flash drives. - Lexmark MS818 | Users Guide PDF - Page 44
MS818dn 44 Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer sizes that are not preset in the printer menus. Notes: • The smallest supported Universal size is 70 x 127 mm - Lexmark MS818 | Users Guide PDF - Page 45
speed. For more information on the MS710 Series printer models, contact your Lexmark sales representative. From the printer control panel, navigate to: > Settings > measure > > Paper Menu > > Universal Setup > > Units of Measure > > select unit of Loading the 250‑ or 550‑sheet tray CAUTION - Lexmark MS818 | Users Guide PDF - Page 46
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 46 2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators at the bottom of the tray to help position the guides. - Lexmark MS818 | Users Guide PDF - Page 47
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 47 3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators at the - Lexmark MS818 | Users Guide PDF - Page 48
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 48 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a - Lexmark MS818 | Users Guide PDF - Page 49
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 49 • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray. - Lexmark MS818 | Users Guide PDF - Page 50
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 50 • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning-Potential Damage: Overfilling the tray can cause paper jams. - Lexmark MS818 | Users Guide PDF - Page 51
sides of the stack, and then lock the length guide. 7 Insert the tray. 8 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. - Lexmark MS818 | Users Guide PDF - Page 52
, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 52 Loading the 2100‑sheet tray CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. 2 Adjust the width and length guides. Loading A5‑size paper - Lexmark MS818 | Users Guide PDF - Page 53
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 53 b Squeeze and slide the length guide to the position for A5 until it clicks into place. 1 2 c Remove the A5 length guide from its holder. 1 2 d Insert the A5 length guide into its designated slot. Note: Press the A5 - Lexmark MS818 | Users Guide PDF - Page 54
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 54 Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper a Pull up and slide the width guide to the correct position for the size of the paper being loaded. 1 LGLOFCFOLLITOR A4 A5 2 LGLOFCFOLLITOR A4 A5 - Lexmark MS818 | Users Guide PDF - Page 55
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 55 b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. c Put the A5 length guide in its holder. 1 2 - Lexmark MS818 | Users Guide PDF - Page 56
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 56 d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. 3 Flex and fan the sheets - Lexmark MS818 | Users Guide PDF - Page 57
ABC ABC ABC ABC Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 57 Without an optional staple finisher With an optional staple finisher ABC One‑sided printing ABC One‑sided printing Two‑sided printing Two‑sided printing • - Lexmark MS818 | Users Guide PDF - Page 58
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 58 • Make sure the paper is below the maximum paper fill indicator. Warning-Potential Damage: Overfilling the tray can cause paper jams. 5 Insert the tray. Note: Press the paper stack down while inserting the tray. - Lexmark MS818 | Users Guide PDF - Page 59
, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 59 6 From the printer control panel, set the size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull - Lexmark MS818 | Users Guide PDF - Page 60
A5 LTR Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 60 2 Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to the correct position for the size of the paper being - Lexmark MS818 | Users Guide PDF - Page 61
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 61 LTR A5 A 4 EXECB5 4 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan - Lexmark MS818 | Users Guide PDF - Page 62
ABC ABC Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 62 • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not. Without an optional staple finisher With - Lexmark MS818 | Users Guide PDF - Page 63
. Warning-Potential Damage: Overfilling the feeder can cause paper jams. 6 For custom- or Universal-size paper, adjust the width guides to lightly touch the sides of the stack. 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the - Lexmark MS818 | Users Guide PDF - Page 64
MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 64 Linking and unlinking trays The printer links trays when the specified paper size Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. - Lexmark MS818 | Users Guide PDF - Page 65
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 65 Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Paper Menu > > Custom Names 2 Select a custom name, and then type a new custom paper type name. 3 Press . 4 Press Custom Types, - Lexmark MS818 | Users Guide PDF - Page 66
Print dialog. 2 If necessary, adjust the settings. 3 Send the print job. Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the IP address of the printer in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu - Lexmark MS818 | Users Guide PDF - Page 67
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 67 Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control panel. • You cannot print files for which you do - Lexmark MS818 | Users Guide PDF - Page 68
MS817dn, MS818dn 68 2 From the printer control printer after leaving the initial USB menu screen, then access held jobs from the printer control panel to print files from the flash drive. Supported ) or any other file system are not supported. Recommended flash drives File type • Lexar JumpDrive - Lexmark MS818 | Users Guide PDF - Page 69
MS818dn 69 Printing from a mobile device Notes: • Make sure that the printer printer models. Printing from a mobile device using Mopria Print Service Mopria® Print Service printer. Notes: • This application is supported only in some Apple devices. • This application is supported only in some printer - Lexmark MS818 | Users Guide PDF - Page 70
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 70 Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. 1 Open the document, and then send or share the document to - Lexmark MS818 | Users Guide PDF - Page 71
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 71 Printing held jobs 1 From the document you are trying to print, open the Print dialog. 2 Select the printer, and then do either of the following: • For Windows users, click Properties or Preferences, and then click Print - Lexmark MS818 | Users Guide PDF - Page 72
Guide on the Lexmark support Web site at http://support.lexmark.com. Accessing the remote control panel The remote control panel on your computer screen lets you interact with the printer control alerts. Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. - Lexmark MS818 | Users Guide PDF - Page 73
MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 73 • All selectable alerts can be set for nearly supply conditions. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. - Lexmark MS818 | Users Guide PDF - Page 74
, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 74 3 Modify the settings: • Set a maximum number . 6 Click Copy Printer Settings. Printing a menu settings page Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly - Lexmark MS818 | Users Guide PDF - Page 75
, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 75 Printing a network setup page If the printer is attached to a network, then print not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page. Checking the - Lexmark MS818 | Users Guide PDF - Page 76
MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 76 • If you are using a proxy server, then temporarily settings. • Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. Notes: • Printer engine motors do not - Lexmark MS818 | Users Guide PDF - Page 77
MS817n, MS817dn, MS818dn 77 Use On Off 3 Press . To Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do printer ignores the Advance Start command. Use factory default settings. Note: This setting supports the performance specifications of the printer. - Lexmark MS818 | Users Guide PDF - Page 78
MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 78 Restoring factory default settings If you want to page" on page 74. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see - Lexmark MS818 | Users Guide PDF - Page 79
by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it - Lexmark MS818 | Users Guide PDF - Page 80
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 80 Erasing non‑volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps: 1 Turn off the printer. 2 Hold down 2 and 6 on the keypad while - Lexmark MS818 | Users Guide PDF - Page 81
MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, MS818dn 81 • Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. 5 Navigate to: Back > Exit Config Menu The printer will perform a power‑on reset, and then - Lexmark MS818 | Users Guide PDF - Page 82
MS817n, MS817dn, MS818dn 82 • A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will return Guide for additional information: 1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. 2 Click the Manuals - Lexmark MS818 | Users Guide PDF - Page 83
MS810de 83 Using MS810de Learning about the printer Printer configurations Basic model 1 Standard bin 2 Printer control panel 3 Multipurpose feeder 4 You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, - Lexmark MS818 | Users Guide PDF - Page 84
The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit www.lexmark.com/multifunctionprinters. Hardware option Alternative hardware option 1 Staple finisher • Output expander • 4‑bin - Lexmark MS818 | Users Guide PDF - Page 85
the only option that can be placed on top of the high‑capacity output expander. • When using optional trays: - Always use a caster base when the printer is configured with a 2100‑sheet tray. - The 2100‑sheet tray must always be at the bottom of a configuration. - A maximum of four optional trays - Lexmark MS818 | Users Guide PDF - Page 86
a flash drive to the printer. Note: Only the front USB port supports flash drives. Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition. Indicator light - Lexmark MS818 | Users Guide PDF - Page 87
status such as Ready or Busy. • Show the status of printer supplies. • Show intervention messages and the instructions on how to clear them. 7 Status/Supplies • Show a printer warning or error message whenever the printer requires intervention to continue processing. • View more information on the - Lexmark MS818 | Users Guide PDF - Page 88
• Cancel an action or a selection. • Return to the previous screen. 54 3 Touch To Return to the home screen. Open a context-sensitive Help dialog on the printer control panel. Scroll to the left. Scroll to the right. - Lexmark MS818 | Users Guide PDF - Page 89
settings, administrative setup, and active embedded applications. Some applications are supported only in some printer models. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the - Lexmark MS818 | Users Guide PDF - Page 90
do the following: 1 Go to http://support.lexmark.com. 2 Click Software Solutions, and then Manuals tab, and then select the document for the home screen application. Using Background and Idle Screen Icon Description The application lets you customize the background and idle screen of your printer - Lexmark MS818 | Users Guide PDF - Page 91
Guide, go to http://support.lexmark.com. Use To Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen. Note: The printer manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact - Lexmark MS818 | Users Guide PDF - Page 92
export a configuration to a file, click Export, and then follow the instructions on the computer screen to save the configuration file. Notes: - When to the saved configuration file that was exported from a previously configured printer. Notes: - Before importing the configuration file, you can choose to - Lexmark MS818 | Users Guide PDF - Page 93
you print on paper sizes that are not preset in the printer menus. Notes: • The smallest supported Universal size is 70 x 127 mm (2.76 x 5 printer models, contact your Lexmark sales representative. 1 From the home screen, navigate to: > Paper Menu > Universal Setup > Units of Measure > select a unit - Lexmark MS818 | Users Guide PDF - Page 94
94 • Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam. 2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators at the - Lexmark MS818 | Users Guide PDF - Page 95
Using MS810de 95 3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators at the bottom of the tray to help position the guides. - Lexmark MS818 | Users Guide PDF - Page 96
Using MS810de 96 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. • There are different - Lexmark MS818 | Users Guide PDF - Page 97
ABC ABC Using MS810de 97 Without an optional staple finisher With an optional staple finisher ABC Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray. - Lexmark MS818 | Users Guide PDF - Page 98
Using MS810de 98 • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray. • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning-Potential Damage: Overfilling the tray can cause - Lexmark MS818 | Users Guide PDF - Page 99
sides of the stack, and then lock the length guide. 7 Insert the tray. 8 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. - Lexmark MS818 | Users Guide PDF - Page 100
instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. 2 Adjust the width and length guides. Loading A5‑size paper a Pull up and slide the width guide to the position for A5. 1 LGLOFCFOLLITOR A4 A5 2 LGLOFCFOLLITOR A4 A5 LGLOFCFOLILOTR A4 A5 - Lexmark MS818 | Users Guide PDF - Page 101
Using MS810de 101 b Squeeze and slide the length guide to the position for A5 until it clicks into place. 1 2 c Remove the A5 length guide from its holder. 1 2 d Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place. - Lexmark MS818 | Users Guide PDF - Page 102
Using MS810de 102 Loading A4‑, letter‑, legal‑, Oficio‑, and Folio‑size paper a Pull up and slide the width guide to the correct position for the size of the paper being loaded. 1 LGLOFCFOLLITOR A4 A5 2 LGLOFCFOLLITOR A4 A5 LGLOFCFOLILOTR A4 A5 - Lexmark MS818 | Users Guide PDF - Page 103
Using MS810de 103 b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. c Put the A5 length guide in its holder. 1 2 - Lexmark MS818 | Users Guide PDF - Page 104
Using MS810de 104 d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. 3 Flex sheets of paper back - Lexmark MS818 | Users Guide PDF - Page 105
ABC ABC ABC ABC Using MS810de 105 Without an optional staple finisher With an optional staple finisher ABC One‑sided printing ABC One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long - Lexmark MS818 | Users Guide PDF - Page 106
Using MS810de 106 • Make sure the paper is below the maximum paper fill indicator. Warning-Potential Damage: Overfilling the tray can cause paper jams. 5 Insert the tray. Note: Press the paper stack down while inserting the tray. - Lexmark MS818 | Users Guide PDF - Page 107
Using MS810de 107 6 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the multipurpose feeder - Lexmark MS818 | Users Guide PDF - Page 108
A4 A5 LTR EXECB5 A4 A5 LTR Using MS810de 108 2 Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size - Lexmark MS818 | Users Guide PDF - Page 109
Using MS810de 109 LTR A5 A 4 EXECB5 4 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them. - Lexmark MS818 | Users Guide PDF - Page 110
ABC ABC Using MS810de 110 • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not. Without an optional staple finisher With an optional staple finisher ABC One‑sided printing ABC One‑sided printing Two‑sided printing Two‑sided - Lexmark MS818 | Users Guide PDF - Page 111
linings, or self‑stick adhesives. These envelopes may severely damage the printer. • Make sure the paper or specialty media is below the Universal-size paper, adjust the width guides to lightly touch the sides of the stack. 7 From the Paper menu on the printer control panel, set the paper size - Lexmark MS818 | Users Guide PDF - Page 112
the paper size and type" on page 93. Warning-Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured. Creating - Lexmark MS818 | Users Guide PDF - Page 113
, and then select a paper type Note: Paper is the factory default paper type for all user‑defined custom names. 4 Click Submit. Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Types 2 Select a custom paper type name, and then select a paper type Note: Paper - Lexmark MS818 | Users Guide PDF - Page 114
, configure the print settings. 3 Send the print job. Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers - Lexmark MS818 | Users Guide PDF - Page 115
a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB port. Notes: • A flash drive - Lexmark MS818 | Users Guide PDF - Page 116
printer you leave the flash drive in the printer after leaving the initial USB menu screen, then touch support the full‑speed standard. Low-speed USB devices are not supported. • USB flash drives must support ) or any other file system are not supported. Recommended flash drives File type • Lexar - Lexmark MS818 | Users Guide PDF - Page 117
the printer. 4 Send the print job. Printing from a mobile device using Lexmark Print Lexmark Print allows you to send documents and images directly to a Lexmark device. 1 Open the document, and then send or share the document to Lexmark Print. Note: Some third‑party applications may not support the - Lexmark MS818 | Users Guide PDF - Page 118
and hold the remaining copies. It lets you examine if the first copy is satisfactory or not. The print job is automatically deleted from the printer memory when all copies are printed. Reserve Job Expiration Store print jobs for printing at a later time. Note: The print jobs are held until deleted - Lexmark MS818 | Users Guide PDF - Page 119
. 3 Press on the keypad to return to the home screen. Canceling a print job from the computer For Windows users 1 Open the printers folder, and then select your printer. 2 From the print queue, select the print job you want to cancel, and then delete it. For Macintosh users 1 From System Preferences - Lexmark MS818 | Users Guide PDF - Page 120
Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer set on the toner cartridge, imaging unit, and maintenance kit. • All - Lexmark MS818 | Users Guide PDF - Page 121
to prevent damage. 4 Click Submit. Modifying confidential print settings 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123 - Lexmark MS818 | Users Guide PDF - Page 122
active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page. Checking plain paper. Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies > View Supplies - Lexmark MS818 | Users Guide PDF - Page 123
changed when other modes were selected are reset to the factory default settings. • Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. Notes: • Printer engine motors do not start until a document is ready to print. You may - Lexmark MS818 | Users Guide PDF - Page 124
. • The alarm control and cartridge alarm sounds are turned off. • The printer ignores the Advance Start command. Use factory default settings. Note: This setting supports the performance specifications of the printer. Adjusting Sleep mode 1 From the home screen, navigate to: > Settings > General - Lexmark MS818 | Users Guide PDF - Page 125
option. For more information, see "Erasing non‑volatile memory" on page 127. Warning-Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings - Lexmark MS818 | Users Guide PDF - Page 126
by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it - Lexmark MS818 | Users Guide PDF - Page 127
perform a power‑on reset, and then return to normal operating mode. Erasing printer hard disk memory Notes: • Some printer models may not have a printer hard disk installed. • Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left by print jobs - Lexmark MS818 | Users Guide PDF - Page 128
encryption process. Doing so may result in loss of data. • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. • A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the - Lexmark MS818 | Users Guide PDF - Page 129
security Web page. You can also see the Embedded Web Server - Security: Administrator's Guide for additional information: 1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. 2 Click the Manuals tab, and then select Embedded Web Server - Security: Administrator - Lexmark MS818 | Users Guide PDF - Page 130
MS812de 130 Using MS812de Learning about the printer Printer configurations Basic model 1 Standard bin 2 Printer control panel 3 Multipurpose feeder 4 You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration - Lexmark MS818 | Users Guide PDF - Page 131
The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit www.lexmark.com/multifunctionprinters. Hardware option Alternative hardware option 1 Staple finisher • Output expander • 4‑bin - Lexmark MS818 | Users Guide PDF - Page 132
the only option that can be placed on top of the high‑capacity output expander. • When using optional trays: - Always use a caster base when the printer is configured with a 2100‑sheet tray. - The 2100‑sheet tray must always be at the bottom of a configuration. - A maximum of four optional trays - Lexmark MS818 | Users Guide PDF - Page 133
or a flash drive to the printer. Note: Only the front USB port supports flash drives. Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition. Indicator light Off - Lexmark MS818 | Users Guide PDF - Page 134
such as Ready or Busy. • Show printer conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. 7 Status/Supplies • Show a printer warning or error message whenever the printer requires intervention to continue processing. • View - Lexmark MS818 | Users Guide PDF - Page 135
the left. 76 5 4 2 Right arrow Scroll to the right. 3 Up arrow Scroll up. 4 Down arrow Scroll down. 5 Submit 6 Back 7 Home Submit changes made in the printer settings. Return to the previous screen. Return to the home screen. 8 Tips Open a context-sensitive Help dialog on the - Lexmark MS818 | Users Guide PDF - Page 136
Using MS812de 136 Other touch-screen buttons Touch Accept To Save settings. Cancel Increase • Cancel an action or a selection. • Leave a screen and return to the previous screen without saving changes. Select a higher value. Decrease Select a lower value. Exit Leave the current screen. - Lexmark MS818 | Users Guide PDF - Page 137
settings, administrative setup, and active embedded applications. Some applications are supported only in some printer models. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the - Lexmark MS818 | Users Guide PDF - Page 138
screen applications, do the following: 1 Go to http://support.lexmark.com. 2 Click Software Solutions, and then select either Manuals tab, and then select the document for the home screen application. Using Background and Idle Screen Use To Customize the background and idle screen of your printer - Lexmark MS818 | Users Guide PDF - Page 139
Guide, visit http://support.lexmark.com. Use To Quickly find and print frequently used online forms directly from the printer home screen. Note: The printer the printer at least printer IP address in the address field. Note: View the printer IP address on the printer printer has access printer - Lexmark MS818 | Users Guide PDF - Page 140
export a configuration to a file, click Export, and then follow the instructions on the computer screen to save the configuration file. Notes: - When to the saved configuration file that was exported from a previously configured printer. Notes: - Before importing the configuration file, you can choose to - Lexmark MS818 | Users Guide PDF - Page 141
paper at a faster speed. For more information on the MS710 Series printer models, contact your Lexmark sales representative. 1 From the home screen, navigate to: > Paper Menu > Universal Setup > Units of Measure > select a unit of measure 2 Touch Portrait Width or Portrait Height. 3 Select the width - Lexmark MS818 | Users Guide PDF - Page 142
Using MS812de 142 Loading the 250‑ or 550‑sheet tray CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. Notes: • When loading folio‑, legal‑, or Oficio‑size paper, lift the tray slightly - Lexmark MS818 | Users Guide PDF - Page 143
Using MS812de 143 2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators at the bottom of the tray to help position the guides. - Lexmark MS818 | Users Guide PDF - Page 144
Using MS812de 144 3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators at the bottom of the tray to help position the guides. - Lexmark MS818 | Users Guide PDF - Page 145
Using MS812de 145 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. • There are different - Lexmark MS818 | Users Guide PDF - Page 146
Using MS812de 146 • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray. - Lexmark MS818 | Users Guide PDF - Page 147
Using MS812de 147 • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning-Potential Damage: Overfilling the tray can cause paper jams. - Lexmark MS818 | Users Guide PDF - Page 148
sides of the stack, and then lock the length guide. 7 Insert the tray. 8 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. - Lexmark MS818 | Users Guide PDF - Page 149
instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. 2 Adjust the width and length guides. Loading A5‑size paper a Pull up and slide the width guide to the position for A5. 1 LGLOFCFOLLITOR A4 A5 2 LGLOFCFOLLITOR A4 A5 LGLOFCFOLILOTR A4 A5 - Lexmark MS818 | Users Guide PDF - Page 150
Using MS812de 150 b Squeeze and slide the length guide to the position for A5 until it clicks into place. 1 2 c Remove the A5 length guide from its holder. 1 2 d Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place. - Lexmark MS818 | Users Guide PDF - Page 151
Using MS812de 151 Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper a Pull up and slide the width guide to the correct position for the size of the paper being loaded. 1 LGLOFCFOLLITOR A4 A5 2 LGLOFCFOLLITOR A4 A5 LGLOFCFOLILOTR A4 A5 - Lexmark MS818 | Users Guide PDF - Page 152
Using MS812de 152 b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. c Put the A5 length guide in its holder. 1 2 - Lexmark MS818 | Users Guide PDF - Page 153
Using MS812de 153 d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. 3 Flex sheets of paper back - Lexmark MS818 | Users Guide PDF - Page 154
ABC ABC ABC ABC Using MS812de 154 Without an optional staple finisher With an optional staple finisher ABC One‑sided printing ABC One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long - Lexmark MS818 | Users Guide PDF - Page 155
Using MS812de 155 • Make sure the paper is below the maximum paper fill indicator. Warning-Potential Damage: Overfilling the tray can cause paper jams. 5 Insert the tray. Note: Press the paper stack down while inserting the tray. - Lexmark MS818 | Users Guide PDF - Page 156
Using MS812de 156 6 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the multipurpose feeder door. Note: Do - Lexmark MS818 | Users Guide PDF - Page 157
EXECB5 A4 A5 LTR Using MS812de 157 2 Using the handle, pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper - Lexmark MS818 | Users Guide PDF - Page 158
Using MS812de 158 LTR A5 A 4 EXECB5 4 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them. - Lexmark MS818 | Users Guide PDF - Page 159
ABC ABC Using MS812de 159 • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not. Without an optional staple finisher With an optional staple finisher ABC One‑sided printing ABC One‑sided printing Two‑sided printing Two‑sided - Lexmark MS818 | Users Guide PDF - Page 160
linings, or self‑stick adhesives. These envelopes may severely damage the printer. • Make sure the paper or specialty media is below the custom- or Universal-size paper, adjust the width guides to lightly touch the sides of the stack. 7 From the printer control panel, set the paper size and type in - Lexmark MS818 | Users Guide PDF - Page 161
the paper size and type" on page 141. Warning-Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured. Creating - Lexmark MS818 | Users Guide PDF - Page 162
and then select a paper type. Note: Paper is the factory default paper type for all user‑defined custom names. 4 Click Submit. Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Types 2 Select a custom paper type name, and then select a paper type. Note: Paper - Lexmark MS818 | Users Guide PDF - Page 163
server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Print Settings > Quality Menu > Toner Darkness. 3 Adjust the toner darkness, and then click Submit. Using the printer control panel 1 From the home screen, navigate to: > Settings > Print Settings > Quality Menu - Lexmark MS818 | Users Guide PDF - Page 164
. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then touch Held Jobs on the Supported flash drives and file types Notes: • High‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not supported. • USB flash drives must support - Lexmark MS818 | Users Guide PDF - Page 165
.xps Images: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .tif • .png • .fls Printing from a mobile device Note: Make sure that the printer and to print directly to any Mopria‑certified printer. Note: Before printing, make sure that Mopria Print Service is enabled. 1 From the home screen of - Lexmark MS818 | Users Guide PDF - Page 166
to print, and then tap the share icon. 3 Tap Print, and then select the printer. 4 Send the print job. Printing from a mobile device using Lexmark Print Lexmark Print allows you to send documents and images directly to a Lexmark device. 1 Open the document, and then send or share the document to - Lexmark MS818 | Users Guide PDF - Page 167
are called held jobs. 2 Touch Submit. Printing held jobs 1 From the document you are trying to print, open the Print dialog. 2 Select the printer, and then do the following: • For Windows users, click Properties or Preferences, and then click Print and Hold. • For Macintosh users, select Print - Lexmark MS818 | Users Guide PDF - Page 168
Web Server - Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address - Lexmark MS818 | Users Guide PDF - Page 169
: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for . 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports - Lexmark MS818 | Users Guide PDF - Page 170
navigate to: > Reports > Menu Settings Page Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page. - Lexmark MS818 | Users Guide PDF - Page 171
Using MS812de 171 Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required. Notes: • Each gauge displays the estimated life left for the supply or part. • All page life estimates for supplies assume - Lexmark MS818 | Users Guide PDF - Page 172
changed when other modes were selected are reset to the factory default settings. • Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. Notes: • Printer engine motors do not start until a document is ready to print. You may - Lexmark MS818 | Users Guide PDF - Page 173
• The alarm control and cartridge alarm sounds are turned off. • The printer will ignore the Advance Start command. Use factory default settings. Note: This setting supports the performance specifications of the printer. Adjusting Sleep mode 1 From the home screen, navigate to: > Settings > General - Lexmark MS818 | Users Guide PDF - Page 174
sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in a printer hard disk are not affected. From the home screen, navigate to: > Settings > General Settings > Factory Defaults > Restore Now > Submit Securing the - Lexmark MS818 | Users Guide PDF - Page 175
by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it - Lexmark MS818 | Users Guide PDF - Page 176
perform a power‑on reset, and then return to normal operating mode. Erasing printer hard disk memory Notes: • Some printer models may not have a printer hard disk installed. • Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left by print jobs - Lexmark MS818 | Users Guide PDF - Page 177
security Web page. You can also see the Embedded Web Server - Security: Administrator's Guide for additional information: 1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. 2 Click the Manuals tab, and then select Embedded Web Server - Security: Administrator - Lexmark MS818 | Users Guide PDF - Page 178
printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide at http://support.lexmark affect the print quality and cause jams or other paper feed problems. • Before loading the card stock on the tray, flex - Lexmark MS818 | Users Guide PDF - Page 179
Guide on the Lexmark Web site at http://support.lexmark.com. • Use labels designed specifically for laser printers the printer and the cartridge with adhesive, and could void the printer and toner cartridge printers. • Avoid getting fingerprints on the transparencies to prevent print quality problems - Lexmark MS818 | Users Guide PDF - Page 180
guide 180 Paper guidelines Selecting the correct paper or specialty media reduces printing problems printing is supported for 60- problems. Curl can occur after the paper passes through the printer problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner - Lexmark MS818 | Users Guide PDF - Page 181
conscientious company, Lexmark supports the use of recycled paper produced specifically for use in laser (electrophotographic) printers. While no printer. • Thickness (impacts how much can be loaded into a tray) • Surface roughness (measured in Sheffield units, impacts print clarity and how well toner - Lexmark MS818 | Users Guide PDF - Page 182
Paper and specialty media guide 182 Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and - Lexmark MS818 | Users Guide PDF - Page 183
Paper and specialty media guide 183 • Do not store anything on top of individual paper packages. • Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat. Supported paper sizes, types, and weights - Lexmark MS818 | Users Guide PDF - Page 184
9 Envelope 98 x 225 mm X X (3.9 x 8.9 in.) 1 If your preferred default paper size cannot be set in the printer control panel, then you may select common paper sizes that correspond to the position of the length guide in the tray from the Paper Size/Type menu. If the paper size is not available - Lexmark MS818 | Users Guide PDF - Page 185
cannot be set in the printer control panel, then you may select common paper sizes that correspond to the position of the length guide in the tray from mm (14 in.). Paper sizes, types, and weights supported by the output options Supported paper sizes Paper size 4‑bin mailbox A6 Output expander - Lexmark MS818 | Users Guide PDF - Page 186
Paper and specialty media guide 186 Paper size Legal 4‑bin mailbox Output expander and high‑capacity from 210 mm (8.27 in.) to 217 mm (8.54 in.). Staple, hole punch finisher 3 2 3,4 X Supported paper types and weights Paper type Paper weight Plain Paper 90-176 g/m2 (24-47 lb bond) 60-90 g/ - Lexmark MS818 | Users Guide PDF - Page 187
Paper and specialty media guide 187 Paper type Paper weight 4‑bin mailbox Output expander and high‑capacity output expander Staple finisher Staple, hole punch finisher Dual web and 180 g/m2 - Lexmark MS818 | Users Guide PDF - Page 188
Paper and specialty media guide 188 Paper type Paper weight 4‑bin mailbox Output expander and high‑capacity output expander Staple finisher Staple, hole punch finisher Rough/cotton 90-176 g/m2 X ( - Lexmark MS818 | Users Guide PDF - Page 189
and Time General Settings Flash Drive Menu Print Settings Print All Guides Print Quality Printing Guide Print Defects Guide Information Guide Supplies Guide A list of installed DLEs (Download Emulators) appears. 1 Depending on the printer setup, this menu item appears as Network Setup Page or - Lexmark MS818 | Users Guide PDF - Page 190
menus 190 Paper menu Vinyl label is supported only in MS710 Series printer models. Default Source menu Use To Default Source Tray [x] Multipurpose Feeder1 MP Feeder2 Manual Paper Manual Envelope Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory - Lexmark MS818 | Users Guide PDF - Page 191
Understanding the printer menus 191 Use To Tray [x] Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper - Lexmark MS818 | Users Guide PDF - Page 192
Understanding the printer menus 192 Use To MP Feeder Type Plain Paper Card Stock Paper menu, set Configure to "Cassette" for MP Feeder Type to appear as a menu. Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the paper size being - Lexmark MS818 | Users Guide PDF - Page 193
setting. Note: Only installed trays and feeders are listed in this menu. Configure MP menu Use Configure MP Cassette Manual First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as - Lexmark MS818 | Users Guide PDF - Page 194
Understanding the printer menus 194 Paper Texture menu Use To Plain Texture Smooth • Normal is the factory default setting. • These options appear only if card stock is supported. Transparency Texture Smooth Normal Rough Specify the relative texture of the transparencies loaded in a specific - Lexmark MS818 | Users Guide PDF - Page 195
Understanding the printer menus 195 Use Preprinted Texture Smooth Normal Rough Colored Texture Smooth Normal Rough Light Texture Smooth Normal Rough Heavy Texture Smooth Normal Rough Rough/Cotton - Lexmark MS818 | Users Guide PDF - Page 196
Understanding the printer menus 196 Use Labels Weight Light Normal Heavy Vinyl Labels Weight Light Normal Heavy Bond Weight Light Normal Heavy Envelope Weight Light Normal Heavy Rough - Lexmark MS818 | Users Guide PDF - Page 197
Understanding the printer menus 197 Use Custom [x] Weight Light Normal Heavy To Specify the relative weight of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Card Stock Loading - Lexmark MS818 | Users Guide PDF - Page 198
as the paper type. Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. • Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from - Lexmark MS818 | Users Guide PDF - Page 199
only in touch‑screen printer models. Use To Standard Bin Specify a custom name for the standard bin. Bin [x] Specify a custom name for Bin [x]. Universal Setup menu Use Units of Measure Inches Millimeters only when the longest edge is shorter than the maximum width supported in the tray. - Lexmark MS818 | Users Guide PDF - Page 200
Understanding the printer menus Bin Setup menu Use Output Bin Standard Bin Bin [x] Configure Bins Mailbox Link Mail Overflow Link Optional Type Assignment Overflow Bin - Lexmark MS818 | Users Guide PDF - Page 201
Network Setup Page Network [x] Setup Page To Select a bin for each supported paper type. For each type, select the following options: Disabled Standard Bin in trays, installed memory, total page count, alarms, timeouts, printer control panel language, TCP/IP address, status of supplies, status - Lexmark MS818 | Users Guide PDF - Page 202
, such as serial number and model name. Network/Ports menu Active NIC menu Use To Active NIC Auto [list of available network cards] Allow the printer to connect to a network. Notes: • Auto is the factory default setting. • This menu item appears only if an optional network adapter is installed - Lexmark MS818 | Users Guide PDF - Page 203
. Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the - Lexmark MS818 | Users Guide PDF - Page 204
Network Setup > Reports • Network/Ports > Network [x] > Network [x] Setup > Reports Use To Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address. Network Card menu To access the menu, navigate to either of the following: • Network - Lexmark MS818 | Users Guide PDF - Page 205
Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support the built-in FTP server, which lets you send files to the printer using File Transfer Protocol. Note: Yes is the factory default setting. - Lexmark MS818 | Users Guide PDF - Page 206
/Ports menu > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or printers that are attached to print servers. Use To Enable IPv6 On Off Enable IPv6 in the printer. Note: On is the factory default setting. Auto Configuration On Off Specify whether or - Lexmark MS818 | Users Guide PDF - Page 207
is the factory default setting. Select an available network for the printer to use. View the quality of the wireless connection. View the Setup > AppleTalk Use Activate Yes No View Name To Enable or disable AppleTalk support. Note: No is the factory default setting. Show the assigned AppleTalk name - Lexmark MS818 | Users Guide PDF - Page 208
is the factory default setting. Standard USB menu Use PCL SmartSwitch On Off PS SmartSwitch On Off NPA Mode On Off Auto To Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default - Lexmark MS818 | Users Guide PDF - Page 209
protocol. ENA Address yyy.yyy.yyy.yyy Set the network address information for an external print server. Note: This menu is available only when the printer is attached to an external print server through the USB port. ENA Netmask yyy.yyy.yyy.yyy Set the netmask information for an external print - Lexmark MS818 | Users Guide PDF - Page 210
turns off job buffering. Any print jobs already buffered on the printer hard disk are printed before normal processing resumes. • The parallel increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set - Lexmark MS818 | Users Guide PDF - Page 211
Standard tries to resolve parallel port communication problems. Determine if the printer honors printer hardware initialization requests from the computer. external print server. Note: This menu item is available only if the printer is attached to an external print server through the USB port. Set - Lexmark MS818 | Users Guide PDF - Page 212
ENA Gateway yyy.yyy.yyy.yyy To Set the gateway information for an external print server. Note: This menu item is available only if the printer is attached to an external print server through the USB port. Serial [x] menu Note: This menu appears only when an optional serial card is installed - Lexmark MS818 | Users Guide PDF - Page 213
. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set and software handshaking settings. Robust XON On Off Determine whether the printer communicates availability to the computer. Notes: • Off is the factory - Lexmark MS818 | Users Guide PDF - Page 214
is the factory default setting. Set the parity for serial input and output data frames. Note: None is the factory default setting. Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables. The serial port - Lexmark MS818 | Users Guide PDF - Page 215
models. Device Password Kerberos 5 Realm NTLM Domain Security menu Edit Security Setups menu Note: This menu appears only in select touch‑screen printer models. Use To Edit Backup Password Use Backup Password • Off • On Password Create a backup password. Notes: • Off is the factory default - Lexmark MS818 | Users Guide PDF - Page 216
failures Failure time frame Lockout time Panel Login Timeout Remote Login Timeout Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Notes: • "Login failures" specifies the number of failed login attempts before users are locked - Lexmark MS818 | Users Guide PDF - Page 217
Max Invalid PIN Off 2-10 Limit the number of times an invalid PIN can be entered. Notes: • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Limit - Lexmark MS818 | Users Guide PDF - Page 218
"Single pass" is the factory default setting. • Only automatic wiping enables users to erase temporary data files without having to turn off the printer for an extended amount of time. • Highly confidential information should be erased using only the Multiple pass method. Security Audit Log menu Use - Lexmark MS818 | Users Guide PDF - Page 219
and end times associated with the printer Time Zone setting. Note: On is the factory default setting. Enable Network Time Protocol, which synchronizes the clocks of devices on a network. Notes: • On is the factory default setting. • The setting is turned off if you manually set the date and time. - Lexmark MS818 | Users Guide PDF - Page 220
Initial Setup Yes No 220 To Set the language of the text that appears on the display. Note: Not all languages are available for all printer models. You may need to install special hardware for some languages. View supply estimates on the control panel, Embedded Web Server, menu settings, and device - Lexmark MS818 | Users Guide PDF - Page 221
To Specify a language and custom key information for the keyboard on the display. Notes: • This menu appears only in touch‑screen printer models. • Custom Key 2 appears only in some touch‑screen printer models. Specify the unit of measurement for paper sizes. Note: US is the factory default setting. - Lexmark MS818 | Users Guide PDF - Page 222
Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name Notes: • This menu appears only in touch‑screen printer models. • IP only in touch‑screen printer models. • You can type up to 32 characters. Specify the display information for Black Toner. Select from the following - Lexmark MS818 | Users Guide PDF - Page 223
Understanding the printer menus Use Displayed Information (continued) Paper Jam Load Paper Service Errors Home screen options: Display Do not display Notes: • Profiles and Apps appears only in touch‑screen printer models. • Display is the factory default setting for Search Held Jobs, Held jobs, and - Lexmark MS818 | Users Guide PDF - Page 224
or an optional bin with an indicator light is added. Set the button volume and feedback. Notes: • This menu appears only in touch‑screen printer models. • On is the factory default setting for Button Feedback. • 5 is the factory default setting for Volume. Specify whether to display bookmarks from - Lexmark MS818 | Users Guide PDF - Page 225
Timeouts Sleep Mode Disabled 1-120 Timeouts Print with Display Off Allow printing with display off Display on when printing 225 To Specify the printer location. Notes: • This menu appears only in touch‑screen printer models. • The location is stored on the Embedded Web Server. Set an alarm when the - Lexmark MS818 | Users Guide PDF - Page 226
and reset the Screen Timeout timer instead of returning to the home screen. Notes: • This menu appears only in touch‑screen printer models. • Off is the factory default setting. Set the printer to end a print job after it has been idle for the specified amount of time. Notes: • 90 seconds is - Lexmark MS818 | Users Guide PDF - Page 227
Jam Assist On Off Print Recovery Page Protect Off On Accessibility Settings Prolong Screen Timeout On Off 227 To Set the time the printer waits for user intervention before it holds jobs that require unavailable resources. Notes: • 30 seconds is the factory default setting. • This menu appears - Lexmark MS818 | Users Guide PDF - Page 228
the headphones volume. Note: 5 is the factory default setting. Send anonymous device usage information to Lexmark. Note: The default value depends on what you selected during the initial setup. Determine how the printer, while in idle state, reacts to a short press of the Sleep button. Note: Sleep - Lexmark MS818 | Users Guide PDF - Page 229
default setting. Paper Source Tray [x] Multipurpose Feeder1 MP Feeder2 Manual Paper Manual Envelope Set a default paper source for all print jobs factory default setting. • On allows the printer to staple print jobs. • This menu appears only when a supported staple finisher is installed. Hole Punch - Lexmark MS818 | Users Guide PDF - Page 230
Understanding the printer menus 230 Use To Duplex Binding Long Edge Short Off is the factory default setting. • The number selected is the number of page images that will print per side. Print a border on each page image when using N‑Up (pages per side). Notes: • None is the factory default - Lexmark MS818 | Users Guide PDF - Page 231
document for notes. Separator Sheet Source Tray [x] Manual Feeder Multipurpose Feeder1 MP Feeder2 Specify the paper printer models. 2 This menu appears only in non‑touch‑screen printer models. Print Settings Setup menu Use Printer Language PCL Emulation PS Emulation To Set the default printer - Lexmark MS818 | Users Guide PDF - Page 232
area. Notes: • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Fit to Page fits the page content into the selected paper size. • Whole Page allows the - Lexmark MS818 | Users Guide PDF - Page 233
set as the default for all print jobs. Notes: • "1 sided" is the factory default setting. • You can set two‑sided printing from the printer software. For Windows users: Click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users: Choose File > Print, and then - Lexmark MS818 | Users Guide PDF - Page 234
positioning of multiple‑page images when using Paper Saver. Notes: • Horizontal is the factory default setting. • Positioning depends on the number of page images and whether they are in portrait or landscape orientation. 1 This menu appears only in touch‑screen printer models. 2 This menu appears - Lexmark MS818 | Users Guide PDF - Page 235
page 2's. • Between Jobs sets the same offset position for the entire print job regardless of the number of copies printed. • This menu appears only when a supported staple finisher is installed. 1 This menu appears only in touch‑screen printer models. 2 This menu appears only in non‑touch‑screen - Lexmark MS818 | Users Guide PDF - Page 236
Understanding the printer menus 236 Quality menu Use Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both directions Toner Darkness 1-10 Enhance Fine Lines On Off Gray Correction Auto Off Brightness ‑6 to 6 Contrast 0-5 To Specify - Lexmark MS818 | Users Guide PDF - Page 237
is created. Note: Monthly is the factory default setting. Set how the printer responds when the frequency threshold expires. Note: None is the factory default setting. Specify Note: None is the factory default setting. Set where the printer posts job accounting logs. Specify the e‑mail address to which - Lexmark MS818 | Users Guide PDF - Page 238
isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character representation exit or deactivate Hex Trace, turn off the printer. Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on - Lexmark MS818 | Users Guide PDF - Page 239
factory default setting. • This menu item is available only when a formatted flash memory option card or printer hard disk is installed and operating properly. • Make sure the flash memory option or printer hard disk is not read/write‑, write‑, or password‑protected. • Job Buffer Size must not be set - Lexmark MS818 | Users Guide PDF - Page 240
setting. Courier 10 shows the font name, font ID, and the storage location in the printer. The font source abbreviation is R for Resident, F for Flash, K for Disk, Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets - Lexmark MS818 | Users Guide PDF - Page 241
Off None 0-199 Assign Manual Paper Off None 0-199 Assign Manual Env Off None 0-199 Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 To Set the printer to print on A4 - Lexmark MS818 | Users Guide PDF - Page 242
are duplicated in the PCL Emulation menu. Sets the number of lines that print on each page Notes: • 64 is the factory default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and - Lexmark MS818 | Users Guide PDF - Page 243
menus 243 Menu item Tray 1 Renumber Off Tray 2 Auto CR after LF On Off Auto LF after CR On Off Description Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Notes: • Off is the factory default setting. • Tray 2 is - Lexmark MS818 | Users Guide PDF - Page 244
Understanding the printer menus 244 HTML menu Use Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet - Lexmark MS818 | Users Guide PDF - Page 245
the printer menus 245 Use Backgrounds Do Not Print Print Image menu Use Auto Fit On Off Invert On Off Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Orientation Portrait Landscape Reverse Portrait Reverse Landscape Help menu Menu item Print All Guides Print - Lexmark MS818 | Users Guide PDF - Page 246
Understanding the printer menus 246 Menu item Moving Guide Supplies Guide Description Provides instructions for safely moving the printer Provides information about ordering supplies - Lexmark MS818 | Users Guide PDF - Page 247
fit. Adjusting the brightness of the printer display To save energy, or if you have trouble reading the display, adjust its printer models Using recycled paper As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser printers - Lexmark MS818 | Users Guide PDF - Page 248
sides of the paper. Note: Two-sided printing is the default setting in the print driver. • Print multiple pages on a single sheet of paper. • Use the preview feature Recycling Lexmark packaging Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are - Lexmark MS818 | Users Guide PDF - Page 249
Saving money and the environment 249 To return Lexmark cartridges for reuse or recycling, do the following: 1 Go to www.lexmark.com/recycle. 2 Select the product that you want to recycle. - Lexmark MS818 | Users Guide PDF - Page 250
or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components. Estimated history is obtained on the printer, the estimated cartridge yield is based on approximately 5% coverage per page. Ordering toner cartridges Notes: • Estimated - Lexmark MS818 | Users Guide PDF - Page 251
supply item is supported only in MS810 printer model. 2 This supply item is supported only in MS811 and MS812 printer models. For more information on countries located in each region, go to www.lexmark.com/regions. MS817 and MS818 Return program cartridges Item United States and Canada European - Lexmark MS818 | Users Guide PDF - Page 252
with the part. Lexmark roller kit and part number Type Printer engine roller maintenance kit Part number 40X7706 Ordering a maintenance kit To identify the supported fuser type, view the label on the fuser. Do either of the following: • Remove the toner cartridge and the imaging unit. The two - Lexmark MS818 | Users Guide PDF - Page 253
ordered and replaced if necessary. • For more information on replacing the maintenance kit, see the instruction sheet that came with the supply. Lexmark Return Program fuser maintenance kits and part numbers Fuser maintenance kit type Type 00 Type 01 Type 02 Part number 40X8420 40X8421 40X8422 - Lexmark MS818 | Users Guide PDF - Page 254
Maintaining the printer 254 Replacing supplies Replacing the toner cartridge 1 Lift the front cover, and then pull down the multipurpose feeder door. 1 2 2 Pull the cartridge out of the printer using the handle. - Lexmark MS818 | Users Guide PDF - Page 255
side rails inside the printer. Note: Make sure the cartridge is fully pushed in. Warning-Potential Damage: When replacing a toner cartridge, do not leave the imaging unit exposed to direct light for an extended period of time. Extended exposure to light may cause print quality problems. 5 Close the - Lexmark MS818 | Users Guide PDF - Page 256
Maintaining the printer 256 Replacing the imaging unit 1 Lift the front cover, and then pull down the multipurpose feeder door. 1 2 2 Pull out the toner cartridge from the printer using the handle. 3 Lift the green handle, and then pull out the imaging unit from the printer. 1 2 - Lexmark MS818 | Users Guide PDF - Page 257
to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side - Lexmark MS818 | Users Guide PDF - Page 258
Maintaining the printer 258 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. 8 Close the multipurpose feeder door and the front cover. 2 1 - Lexmark MS818 | Users Guide PDF - Page 259
Maintaining the printer 259 Replacing a staple cartridge 1 Open the stapler door. 2 Pull down the latch of the staple cartridge holder, and then pull the holder out of the fi - Lexmark MS818 | Users Guide PDF - Page 260
Remove paper from the standard bin and multipurpose feeder. 3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum. 4 Wipe the outside of the printer with a damp, soft, lint‑free cloth. Notes: • Do not use household cleaners or detergents, as they may damage the - Lexmark MS818 | Users Guide PDF - Page 261
Maintaining the printer 261 Emptying the hole punch box 1 Pull out the hole punch box. 2 Empty the container. 3 Insert the emptied hole punch box back into the finisher until it clicks into place. - Lexmark MS818 | Users Guide PDF - Page 262
the trays. Do not try to lift the printer and the trays at the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have - Lexmark MS818 | Users Guide PDF - Page 263
sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it. • Do not load too much paper. Make sure - Lexmark MS818 | Users Guide PDF - Page 264
tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. • If you are loading prepunched paper for use - Lexmark MS818 | Users Guide PDF - Page 265
control panel. • Store paper per manufacturer recommendations. Identifying jam locations Notes: • When Jam Assist is set to On, the printer flushes blank or pages with partial prints after a jammed page has been cleared. Check your printed output for blank pages. • When Jam Recovery is set - Lexmark MS818 | Users Guide PDF - Page 266
Clearing jams 266 Jam locations 1 Staple finisher 2 Standard bin 3 Front door 4 Multipurpose feeder 5 Duplex unit 6 Trays 7 Output expander 8 Rear door 9 Mailbox 10 Staple finisher rear door - Lexmark MS818 | Users Guide PDF - Page 267
SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Open the front cover and the multipurpose feeder. 1 2 2 Remove the toner cartridge. 3 Remove the imaging unit. 1 2 Warning-Potential Damage: Do not - Lexmark MS818 | Users Guide PDF - Page 268
268 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 5 Insert the imaging unit. 1 2 Note: Use the arrows on the side of the printer as a guide. 6 Insert the toner cartridge. 7 Close the multipurpose feeder door and the front cover. 8 If necessary, press on the - Lexmark MS818 | Users Guide PDF - Page 269
Clearing jams 269 1 Open the rear door. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close the rear door. - Lexmark MS818 | Users Guide PDF - Page 270
Clearing jams 270 4 Push the back of the standard tray. 5 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 2 1 6 Insert the standard tray. 7 If necessary, press on the control panel. - Lexmark MS818 | Users Guide PDF - Page 271
1 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 2 If necessary, press on the control panel. Paper jam in the duplex unit 1 Remove the tray. 2 3 1 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 2 1 - Lexmark MS818 | Users Guide PDF - Page 272
Clearing jams 272 3 Insert the tray. 4 If necessary, press on the control panel. Paper jam in trays 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark MS818 | Users Guide PDF - Page 273
Clearing jams 273 3 Insert the tray. 4 If necessary, press on the control panel. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Flex, fan, and align the paper edges before - Lexmark MS818 | Users Guide PDF - Page 274
Clearing jams 274 4 Reload paper, and then adjust the paper guide. 5 If necessary, press on the control panel. Paper jam in the staple finisher 1 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark MS818 | Users Guide PDF - Page 275
Clearing jams 275 2 Open the rear staple finisher door. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close the door. 5 If necessary, press on the control panel. - Lexmark MS818 | Users Guide PDF - Page 276
Clearing jams 276 Staple jam in the finisher 1 Open the staple access door. 2 Remove the staple cartridge holder. 3 Open the staple guard, and then remove the loose staples. - Lexmark MS818 | Users Guide PDF - Page 277
Clearing jams 277 4 Close the staple guard. 5 Press the staples against the metal bracket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the staples near the metal bracket. - Lexmark MS818 | Users Guide PDF - Page 278
Clearing jams 278 6 Insert the staple cartridge holder. 7 Close the staple access door. 8 If necessary, press on the control panel. - Lexmark MS818 | Users Guide PDF - Page 279
Clearing jams 279 Paper jam in the output expander 1 Open the rear output expander door. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close the door. 4 If necessary, press on the control panel. - Lexmark MS818 | Users Guide PDF - Page 280
Clearing jams 280 Paper jam in the mailbox 1 Open the rear mailbox door. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close the door. 4 If the jam is in the mailbox bin, then remove the jammed paper. - Lexmark MS818 | Users Guide PDF - Page 281
Clearing jams 281 Note: Make sure that all paper fragments are removed. 5 If necessary, press on the control panel. - Lexmark MS818 | Users Guide PDF - Page 282
Troubleshooting 282 Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] Use only a supported toner cartridge and imaging unit. Note: For a list of supported supplies, go to www.lexmark.com. Change [paper source] to [custom string] load [orientation] Try - Lexmark MS818 | Users Guide PDF - Page 283
electrical outlet. 3 Remove the tray. 4 Contact customer support. • To clear the message and resume the job, select Continue on the printer control panel. For non-touch- screen printer models, press to confirm. Close door or insert cartridge The toner cartridge is missing or not installed properly - Lexmark MS818 | Users Guide PDF - Page 284
Troubleshooting 284 Configuration change, some held jobs were not restored [57] Held jobs are invalidated because of any of the following possible changes in the printer: • The printer firmware has been updated. • The tray for the print job is removed. • The print job is sent from a flash drive that - Lexmark MS818 | Users Guide PDF - Page 285
install a supported one. Imaging unit low [84.xy] You may need to order an imaging unit. If necessary, select Continue on the printer control panel imaging unit very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, select Continue on the printer - Lexmark MS818 | Users Guide PDF - Page 286
paper source. For non‑touch‑screen printer models, press to confirm. • Check the length and width guides of the paper source and make sure instruction sheet that came with the supply. • Select Continue to clear the message and print without using the staple finisher. For non-touch-screen printer - Lexmark MS818 | Users Guide PDF - Page 287
Troubleshooting 287 Install bin [x] Try one or more of the following: • Install the specified bin: 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Install the specified bin. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. • - Lexmark MS818 | Users Guide PDF - Page 288
the rest of the print job. For non‑touch‑screen printer models, press • Cancel the current print job. to confirm. Insufficient memory to support Resource Save feature [35] Install additional printer memory or select Continue on the printer control panel to disable Resource Save, clear the message - Lexmark MS818 | Users Guide PDF - Page 289
Troubleshooting 289 Load [paper source] with [paper size] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size of paper. • To use the tray or feeder that has the correct size of paper, select Finished loading paper on the printer printer manually - Lexmark MS818 | Users Guide PDF - Page 290
no paper is loaded in the feeder, the printer manually overrides the request, and then prints from an automatically printer models, press to confirm. Maintenance kit nearly low [80.xy] For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support - Lexmark MS818 | Users Guide PDF - Page 291
Troubleshooting 291 Maintenance kit very low [80.xy] You may need to replace the maintenance kit very soon. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, select Continue on the printer control panel to clear the message - Lexmark MS818 | Users Guide PDF - Page 292
to accept these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. Note: For a list of supported supplies, see the "Ordering supplies" section or go to www.lexmark.com. Not enough free space in flash memory for resources [52] Try one or - Lexmark MS818 | Users Guide PDF - Page 293
power cord from the electrical outlet. 3 Remove the specified bin. 4 Contact customer support. • Select Continue on the printer control panel to clear the message and print without using the specified bin. For non-touch-screen printer models, press to confirm. Reattach bins [x] - [y] Try one or more of - Lexmark MS818 | Users Guide PDF - Page 294
the supply, then replace the imaging unit. The imaging unit may be defective or a non‑genuine Lexmark supply. For more information, see "Using genuine Lexmark parts and supplies" on page 250. Remove defective disk [61] Remove and replace the defective printer hard disk. Remove packaging material - Lexmark MS818 | Users Guide PDF - Page 295
unit to clear the message. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide. Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark - Lexmark MS818 | Users Guide PDF - Page 296
a replacement imaging unit, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace maintenance kit, recommended life exceeded [80.xyz] For more information, go to http://support.lexmark.com or contact customer support. Depending on your printer model, touch - Lexmark MS818 | Users Guide PDF - Page 297
see the "Ordering supplies" section or go to www.lexmark.com. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. This error can also - Lexmark MS818 | Users Guide PDF - Page 298
and then turn it back on. • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non‑touch‑screen - Lexmark MS818 | Users Guide PDF - Page 299
Troubleshooting 299 Supply needed to complete job A supply needed to complete the job is missing. Cancel the current job. The device is operating in Safe Mode. Some print options may be disabled or provide unexpected results. Select Continue to clear the message. For non‑touch‑screen printer - Lexmark MS818 | Users Guide PDF - Page 300
Troubleshooting 300 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. Tray [x] paper size unsupported The paper size in the specified tray is unsupported. Replace it with a supported paper size. Unformatted flash detected [53] Try one or more of the - Lexmark MS818 | Users Guide PDF - Page 301
Troubleshooting 301 Solving printer problems • "Printer does not respond" on page 301 • "Printing problems" on page 303 • "Hardware and internal option problems" on page 312 • "Paper feed problems" on page 316 • "Print quality problems" on page 318 Printer does not respond The printer is not - Lexmark MS818 | Users Guide PDF - Page 302
the installed printer driver. Go to step 12. Install the correct printer driver. Is the correct printer driver installed? Step 12 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. the printer back on. Contact customer support. Is the printer working? - Lexmark MS818 | Users Guide PDF - Page 303
Troubleshooting 303 Printer display is blank Action Step 1 Press the Sleep button on the printer control panel. Yes The problem is solved. Does Ready appear on the printer display? Step 2 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. the printer - Lexmark MS818 | Users Guide PDF - Page 304
memory. b Resend the print job. The problem is solved. Are the documents printed? Step 5 a Add printer memory. b Resend the print job. The problem is solved. Are the documents printed? No Go to step 4. Go to step 5. Contact customer support. Envelope seals when printing Action a Use envelopes - Lexmark MS818 | Users Guide PDF - Page 305
Troubleshooting 305 Error message about reading the flash drive appears Action 68 for non‑touch‑screen printer models. For touch‑screen printer models, see "Supported flash drives and file types" on page 116 and "Supported flash drives and file types" on page 164. The problem is solved. Does the - Lexmark MS818 | Users Guide PDF - Page 306
Hex Trace mode. No Go to step 2. Is the printer in Hex Trace mode? Step 2 a From the printer control panel, select Standard Network or Network [x], and then set SmartSwitch to On. b Resend the print job. Contact customer support. The problem is solved. Do incorrect characters print? Job prints - Lexmark MS818 | Users Guide PDF - Page 307
Troubleshooting 307 Large jobs do not collate Action Step 1 a From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). b Resend the print job. Yes The problem is solved. Did the job print and collate correctly? Step 2 a From the printer software, set Collate to - Lexmark MS818 | Users Guide PDF - Page 308
and size of fonts, the number and complexity solved. of images, and the number of pages in the print job, and then resend the job Did the job print? Step 3 a Remove held jobs stored in the printer memory. b Resend the print job. The problem is solved. Did the job print? Step 4 a Disable the - Lexmark MS818 | Users Guide PDF - Page 309
the jobs print? Step 6 a Remove, and then reinstall the printer software. For more information, see "Installing the printer software" on page 35. Note: The printer software is available at http://support.lexmark.com. b Resend the print job. The problem is solved. Do the jobs print? No Go to step - Lexmark MS818 | Users Guide PDF - Page 310
step 2. Does the print speed increase? Step 2 The problem is a Replace the fuser. For more information on installing the fuser, solved. see the instruction sheet that came with the part. b Resend the print job. Contact customer support. Does the print speed increase? Tray linking does not - Lexmark MS818 | Users Guide PDF - Page 311
on your printer model, select or Submit. c Resend the print job. Yes The problem is solved. Did the file print correctly? Step 2 a Check the original file for manual page breaks. b Resend the print job. The problem is solved. Did the file print correctly? No Contact customer support. No Go - Lexmark MS818 | Users Guide PDF - Page 312
Troubleshooting 312 Hardware and internal option problems 2100-sheet tray problems Action Yes Step 1 a Pull out the tray, and then do one or more of the following: The problem is available in the printer driver. Note: You may need to manually add the tray in the printer driver to make it - Lexmark MS818 | Users Guide PDF - Page 313
option listed in the menu settings page? Step 4 a Check if the internal option is selected. The problem is solved. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print - Lexmark MS818 | Users Guide PDF - Page 314
Troubleshooting the cable and the ISP connection. The problem is solved. a Use the correct supported by the printer. Note: An internal print server from another printer may not work with this printer. Contact customer support. No Check if you have a supported ISP. Note: An ISP from another printer - Lexmark MS818 | Users Guide PDF - Page 315
Step 4 Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 35. The problem is solved. Is the tray available in the - Lexmark MS818 | Users Guide PDF - Page 316
Troubleshooting 316 USB/parallel interface card does not operate correctly Action Yes Depending on your printer model, press Submit. b Resend the pages that did not print. or touch Were the jammed pages reprinted? Yes The problem is solved. No Check if you have a supported USB or parallel - Lexmark MS818 | Users Guide PDF - Page 317
either of the following: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > Clear the jam, press OK > . b Follow the instructions on the printer display. Yes Contact customer support. > No The problem is solved. Does the paper jam message remain - Lexmark MS818 | Users Guide PDF - Page 318
2 The problem is Check if the fonts installed on the computer are supported by the solved. printer. Are the fonts installed on the computer supported by the printer? Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 a Move the width and length guides in the - Lexmark MS818 | Users Guide PDF - Page 319
specified in the tray settings. The problem is solved. Is the page or image clipped? Step 4 a Reinstall the imaging unit. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 - Lexmark MS818 | Users Guide PDF - Page 320
the Quality Menu on the printer control panel, decrease solved. the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Did the gray background disappear from the prints? Step 2 Reinstall the imaging unit and the toner cartridge. The problem is solved. a Remove the - Lexmark MS818 | Users Guide PDF - Page 321
the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit - Lexmark MS818 | Users Guide PDF - Page 322
Troubleshooting 322 Incorrect margins on prints ABC DEF Action Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded. b Resend the print job. Yes The problem is solved. Are the margins correct? Step 2 Go to step 3. From the printer support. - Lexmark MS818 | Users Guide PDF - Page 323
Troubleshooting 323 Paper curl Action Step 1 Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Yes Go to step 2. No Adjust the width and length guides. Are the width and length guides positioned correctly? Step 2 From the printer control - Lexmark MS818 | Users Guide PDF - Page 324
job. Go to step 6. The problem is solved. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact customer support at http://support.lexm ark.com or your service representative. The problem is solved. - Lexmark MS818 | Users Guide PDF - Page 325
Troubleshooting 325 Print is too dark ABC DEF Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the print job. No The problem is solved. Is the print still too dark? Step 2 - Lexmark MS818 | Users Guide PDF - Page 326
the imaging unit, and then resend the print job. Is the print still too dark? Yes Go to step 6. No The problem is solved. Contact customer The problem is support. solved. Print is too light ABC DEF Action Yes Step 1 a From the Quality menu on the printer control panel, increase the toner - Lexmark MS818 | Users Guide PDF - Page 327
problems. 3 Install the imaging unit, and then the cartridge. b Resend the print job. The problem is solved. Is the print still too light? Step 7 Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Is the print still too light? Printer - Lexmark MS818 | Users Guide PDF - Page 328
. b Resend the print job. No The problem is solved. Is the printer still printing blank pages? Step 2 Go to step 3. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose - Lexmark MS818 | Users Guide PDF - Page 329
the cartridge. b Resend the print job. No The problem is solved. Is the printer printing solid black pages? Step 2 Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Is the printer printing solid black pages? Repeating defects appear on - Lexmark MS818 | Users Guide PDF - Page 330
and weight specified in the tray settings. The problem is solved. Do shadow images still appear on prints? Step 4 Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Do shadow images still appear on prints? Skewed print AAABBBC)CCDDD)EEE - Lexmark MS818 | Users Guide PDF - Page 331
Troubleshooting 331 Action Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded. b Resend the print job. Yes Go to step 2. No The problem supported by the tray. b Resend the print job. Contact customer support. The problem printer - Lexmark MS818 | Users Guide PDF - Page 332
Troubleshooting 332 Action Yes Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 5. Warning-Potential Damage: Do not expose the imaging unit the imaging unit, and then resend the print job. Contact customer The problem is support. solved - Lexmark MS818 | Users Guide PDF - Page 333
job. The problem is solved. Do streaked vertical lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact customer support at http://support.lexm ark.com or your service representative. The problem is solved. - Lexmark MS818 | Users Guide PDF - Page 334
background shading disappear from the prints? Step 2 Replace the imaging unit, and then resend the print job. The problem is solved. Did the toner fog or background shading disappear from the prints? Toner rubs off ABC DEF Leading edge Trailing edge No Go to step 2. Contact customer support. - Lexmark MS818 | Users Guide PDF - Page 335
specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Yes Contact customer support. No The problem is solved. Transparency print quality is poor Action Step 1 From the printer control panel, set the paper type in the Paper menu - Lexmark MS818 | Users Guide PDF - Page 336
Troubleshooting Action Replace the imaging unit, and then resend the print job. Is the print density uneven? Vertical voids appear on prints Leading edge 336 Yes Contact customer support. No The problem is solved. Trailing edge Action Yes Step 1 Go to step 2. a Make sure your software - Lexmark MS818 | Users Guide PDF - Page 337
Step 5 Replace the imaging unit, and then resend the print job. Do vertical voids appear on prints? Yes Contact customer support. No The problem is solved. Solving home screen application problems This troubleshooting section applies only to touch-screen printer models. An application error - Lexmark MS818 | Users Guide PDF - Page 338
Troubleshooting 338 Embedded Web Server does not open Action Yes Step 1 Make sure the printer IP address is correct. View the printer IP address: • From the printer home screen • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then - Lexmark MS818 | Users Guide PDF - Page 339
the following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is - Lexmark MS818 | Users Guide PDF - Page 340
information Product name: Lexmark MS810de, MS810dn, MS810n, MS811dn, MS811n, MS812de, MS812dn, MS817dn, MS817n, MS818dn Machine type: 4063 Model services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark - Lexmark MS818 | Users Guide PDF - Page 341
of Lexmark International, Inc. in the United States trademarks and service marks of Mopria Alliance, Inc. in the United States and printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer - Lexmark MS818 | Users Guide PDF - Page 342
sound pressure, dBA Printing 57 (MS810n, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, and MS818dn); 58 (MS810de and MS812de) Ready 32 (all models) Values are subject to change. See www.lexmark.com for current values. Waste from Electrical and Electronic Equipment (WEEE) directive The - Lexmark MS818 | Users Guide PDF - Page 343
Schedule II of the Rules. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your touching a metal surface in an area away from the symbol. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up - Lexmark MS818 | Users Guide PDF - Page 344
level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this printer as shown: DANGER - Invisible MS810dn, MS817n, and MS817dn); 700 (MS810de); 770 (MS811n, MS811dn, and MS818dn); 830 (MS812dn and MS812de) N/A - Lexmark MS818 | Users Guide PDF - Page 345
, MS810dn, MS811n, MS811dn, MS812dn, MS817n, MS817dn, and MS818dn); 60 (MS810de and MS812de); Ready 2: 30 (All printer models) Sleep Mode The product is in a high‑level than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with - Lexmark MS818 | Users Guide PDF - Page 346
product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time product or service. Multiple model information The following information applies to all MS810, MS811, MS812, MS817, and MS818 printer models except for - Lexmark MS818 | Users Guide PDF - Page 347
, or consumed. Fuser Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for such item. To obtain warranty service you may be - Lexmark MS818 | Users Guide PDF - Page 348
attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its - Lexmark MS818 | Users Guide PDF - Page 349
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, - Lexmark MS818 | Users Guide PDF - Page 350
Directives is available upon request from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html. This product satisfies specific information The following information applies only to the MS812de printer model. - Lexmark MS818 | Users Guide PDF - Page 351
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use - Lexmark MS818 | Users Guide PDF - Page 352
declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html. This product satisfies the Class A limits of EN 55022 and - Lexmark MS818 | Users Guide PDF - Page 353
driver 35 adding internal options print driver 35 adjusting printer display brightness 247 adjusting Sleep mode 77, 124, 173 adjusting toner printers 74, 121, 170 supply notifications, imaging unit 72, 120, 168 supply notifications, maintenance kit 72, 120, 168 supply notifications, toner cartridge - Lexmark MS818 | Users Guide PDF - Page 354
troubleshooting printer display is blank 303 display, printer control panel 43, 85 adjusting brightness 247 disposing of printer printers 74, 121, 170 modifying confidential print settings 73, 121, 169 networking settings 72, 120, 168 problem accessing 338 Embedded Web Server Administrator's Guide - Lexmark MS818 | Users Guide PDF - Page 355
138 Image menu 245 imaging unit ordering 252 Imaging unit low [84.xy] 285 Imaging unit nearly low [84.xy] 285 Imaging unit very driver 35 internal print server troubleshooting 314 Internal Solutions Port installing 17 troubleshooting 314 IP address of computer finding 89, 137 IP address, printer - Lexmark MS818 | Users Guide PDF - Page 356
tray 142 transparencies 59, 107, 156 lock, security 78, 125, 174 M maintenance kit ordering 252 Maintenance kit low [80.xy] 290 Maintenance kit nearly low [80.xy] 290 Maintenance kit very low [80.xy] 291 memory types installed on printer 78, 125, 174 memory card 12 installing 16 Memory full [38] 291 - Lexmark MS818 | Users Guide PDF - Page 357
hard disk, installing 23 printer hard disk, removing 27 ordering imaging unit 252 maintenance kit 252 roller kit 252 staple cartridges 252 ordering supplies toner cartridges 250 P paper characteristics 180 letterhead 181 preprinted forms 181 recycled 181 selecting 181 setting size 44 setting type - Lexmark MS818 | Users Guide PDF - Page 358
] 289 Load staples 290 Maintenance kit low [80.xy] 290 Maintenance kit nearly low [80.xy] 290 Maintenance kit very low [80.xy] 291 Memory full [38] 291 Misfeed cleared, extra sheets in output bin [24y.xx] 291 Network [x] software error [54] 291 Non‑Lexmark [supply type], see User's Guide [33.xy] 291 - Lexmark MS818 | Users Guide PDF - Page 359
standard output bin 295 Replace cartridge, printer region mismatch [42.xy] 295 Replace defective imaging unit [31.xy] 295 Replace imaging unit, 0 estimated pages remain [84.xy] 296 Replace maintenance kit to resume printing [80.xy] 296 Replace maintenance kit, recommended life exceeded [80.xyz] 296 - Lexmark MS818 | Users Guide PDF - Page 360
248 storing 253 using genuine Lexmark 250 using recycled paper 247 supplies, ordering imaging unit 252 maintenance kit 252 roller kit 252 staple cartridges 252 toner cartridges 250 Supply needed to complete job 299 supply notifications configuring 72, 120, 168 supported flash drives 68, 116, 164 - Lexmark MS818 | Users Guide PDF - Page 361
printer is printing solid black pages 328 repeating defects appear on prints 329 shadow images toner rubs off 334 toner specks appear on prints 335 transparency print quality is poor 335 uneven print density 335 white streaks on a page 336 troubleshooting, printer options 2100‑sheet tray problems - Lexmark MS818 | Users Guide PDF - Page 362
120, 168 voids appear 336 volatile memory 78, 125, 174 erasing 79, 126, 175 volatility statement of 78, 125, 174 W wiping printer hard disk 80 wiping the printer hard disk 127, 176 Wireless menu 206 wireless network configuration information 36 wireless network setup using the Embedded Web Server 39
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MS810, MS811, MS812, MS817,
MS818
User's Guide
Important:
Click
here
before using this guide.
May 2017
www.lexmark.com
Machine type(s):
4063
Model(s):
210, 230, 23E, 410, 430, 630, 63E