Lexmark MS818 Users Guide PDF - Page 314
Internal print server does not operate correctly, Internal Solutions Port does not operate correctly
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Troubleshooting 314 Internal print server does not operate correctly Action Yes Step 1 Go to step 2. Reinstall the internal print server. a Remove, and then install the internal print server. For more information, see "Installing an Internal Solutions Port" on page 17. b Print a menu settings page, and then check if the internal print server is listed in the Installed Features list. Is the internal print server listed in the Installed Features list? Step 2 Check the cable and the internal print server connection. The problem is solved. Use the correct cable, and then check if it is securely connected to the internal print server. Does the internal print server operate correctly? Internal Solutions Port does not operate correctly Action Yes Step 1 Go to step 2. Make sure the Internal Solutions Port (ISP) is installed. a Install the ISP. For more information, see "Installing an Internal Solutions Port" on page 17. b Print a menu settings page, and then check if the ISP is listed in the Installed Features list. Is the ISP listed in the Installed Features list? Step 2 Check the cable and the ISP connection. The problem is solved. a Use the correct cable, and then make sure it is securely connected to the ISP. b Check if the ISP solution interface cable is securely connected into the receptacle of the controller board. Note: The ISP solution interface cable and the receptacle on the controller board are color‑coded. Does the Internal Solutions Port operate correctly? No Check if the internal print server is supported by the printer. Note: An internal print server from another printer may not work with this printer. Contact customer support. No Check if you have a supported ISP. Note: An ISP from another printer may not work on this printer. Contact customer support.