Lexmark X466dtwe Wireless Setup Guide - Page 23

Network printer does not show up in the printer

selection list during installation (Windows)

M

AKE

SURE

THE

PRINTER

IS

ON

THE

SAME

WIRELESS

NETWORK

AS

THE

COMPUTER

The SSID of the printer must match the SSID of the wireless network.

Find the network SSID

1

Type the IP address of your wireless access point into the address field of your browser.

a

If you do not know the IP address of the wireless access point, then do one of the following:

In Windows Vista

1

Click

.

2

Click

All Programs

Accessories

.

3

Click

Command Prompt

.

In Windows XP and earlier

1

Click

Start

.

2

Click

All Programs

or

Programs

Accessories

Command Prompt

.

b

Type

ipconfig

.

c

Press

Enter

.

•

The “Default Gateway” entry is typically the access point.

•

The IP address appears as four sets of numbers separated by periods, such as 192.168.1.1.

2

Type the user name and password for the access point when prompted.

3

Click

OK

.

4

Locate the page where the SSID appears.

5

Write down the SSID, security type, and the WEP key or WPA passphrase, if they are shown.

Note:

Make sure you copy them down exactly, including any capital letters.

Run the Wireless Setup Utility again

1

Do one of the following:

•

In Windows Vista, click

.

•

In Windows XP and earlier, click

Start

.

2

Click

All Programs

or

Programs

, and then select the printer program folder from the list.

3

Click

Wireless Setup Utility

.

Note:

If the Wireless Setup Utility is not installed on the computer, then insert the

Software and

Documentation

CD, and follow the wireless installation path.

Troubleshooting wireless setup

23

Section	Page
Contents	3
Preparing to connect wirelessly	5
Follow these steps to set up your printer	5
Information you will need to set up the printer on a wireless network	5
Adding the printer to a network that uses MAC address filtering	6
Connecting to a wireless network using Windows	7
Installing the printer on a wireless network (Windows)	7
Connecting to a wireless network using Macintosh	10
Installing the printer on a wireless network (Macintosh)	10
Troubleshooting wireless setup	14
Wireless troubleshooting checklist	14
Printing a network setup page	14
Communication with printer lost when connected to Virtual Private Network (VPN)	15
Cannot print over wireless network	15
Make sure your computer is connected to your wireless access point (wireless router)	15
Move the computer and/or printer closer to the wireless router	15
Move your access point away from other electronic devices	15
Make sure that your computer and printer are connected to the same wireless network	15
Check your WEP key or WPA passphrase	17
Disconnect from VPN session	17
Check your advanced security settings	17
Wireless configuration does not continue after the USB cable is attached	18
WEP key or WPA pre-shared key not valid	18
Error made when entering key	18
Network does not appear in the Wireless Networks list	19
Network does not broadcast its SSID	19
The printer will be moved to a remote network	19
The printer or installing computer is too far away from the access point	19
The wireless network is not functioning	20
There is RF (Radio Frequency) interference between the wireless access point and the installing computer	20
There is an object blocking the signal between the printer and the access point	20
There are too many devices on the wireless network	20
Wireless Setup Utility unable to communicate with printer	21
Wireless Setup Utility stops responding during wireless printer configuration	21
Printer does not print after wireless configuration completes	21
Make sure the printer is turned on	21
Verify that the printer is ready	21
Disable third-party firewalls	22
Verify that the wireless network is working properly	22
Verify that the correct port or printer is selected	22
Verify that Windows is working properly	22
Verify that the printer is working	22
Make sure the printer driver is installed on the printer	22
Cannot print and there is a firewall on the computer	22
Network printer does not show up in the printer selection list during installation (Windows)	23
Make sure the printer is on the same wireless network as the computer	23
Networking glossary	25

Lexmark X466dtwe Wireless Setup Guide - Page 23

Network printer does not show up in the printer selection list during installation (Windows)

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