Motorola MC3090G Integration Guide - Page 196

8 - 2 MC3000 Integrator Guide • Do not crush, puncture, or place a high degree of pressure on the battery. • Severe impact from dropping any battery-operated device on a hard surface could cause the battery to overheat. • Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or near a radiator or other heat source. Do not place battery into a microwave oven or dryer. • Do not dispose of batteries in fire. • If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange for inspection. See Service Information on page xvi for contact information. Troubleshooting Mobile Computer Table 8-1 Troubleshooting the Mobile Computer Problem Cause Solution Mobile computer does Main battery not not turn on. charged. Charge or replace the main battery in the mobile computer. Main battery not installed properly. Ensure the battery is installed properly. For more information see, Install Main Battery on page 1-6. System crash. Perform a warm boot. If the mobile computer still does not turn on, perform a cold boot. For more information see, Resetting the Mobile Computer on page 1-11. Battery did not charge. Battery failed. Replace battery. If the mobile computer still does not operate, try a warm boot, then a cold boot. For more information see, Resetting the Mobile Computer on page 1-11. Mobile computer removed from cradle while battery was charging. Insert mobile computer in cradle and begin charging. The Standard Battery requires up to four hours to recharge fully and the Extended Life Battery requires up to six hours to recharge fully. Extreme battery temperature. Battery does not charge if ambient temperature is below 32°F (0°C) or above 104°F (40°C). Cannot see Mobile computer characters on screen. not powered on. Press the Power button.