Motorola MC3090G Integration Guide - Page 200

Four Slot Ethernet Cradle, Four Slot Spare Battery Charger, Table 8-4

Page 200 highlights

8 - 6 MC3000 Integrator Guide Four Slot Ethernet Cradle Table 8-4 Troubleshooting the Four Slot Ethernet Cradle Problem Cause Solution Mobile computer amber Charge LED Indicator does not light when mobile computer inserted. Cradle is not receiving power. Mobile computer is not correctly seated. Ensure the power cable is connected securely to both the cradle and to AC power. Remove and re-insert the mobile computer into the cradle, ensuring it is correctly seated. Mobile computer battery is not charging. Mobile computer was removed from cradle or cradle was unplugged from AC power too soon. Ensure cradle is receiving power. Ensure mobile computer is seated correctly. If the mobile computer battery is fully depleted, it can take up to four hours to fully recharge a Standard Battery and it can take up to six hours to fully recharge an Extended Life Battery. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. The mobile computer is not fully Remove and re-insert the mobile computer into the seated in the cradle. cradle, ensuring it is correctly seated. During data communication, no data was transmitted, or transmitted data was incomplete. Mobile computer removed from Replace mobile computer in cradle and retransmit. cradle during communication. Incorrect cradle setup. See Chapter 2, Accessories for cradle setup. Ethernet connection error. Link LED is not lit (see Link LED on page 2-11). Troubleshoot the Ethernet connection. Four Slot Spare Battery Charger Table 8-5 Troubleshooting the Four Slot Spare Battery Charger Problem Cause Solution Spare Battery Charging LED does not light when spare battery is inserted. Spare battery is not correctly seated. Remove and re-insert the spare battery into the charging slot, ensuring it is correctly seated.

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8 - 6
MC3000 Integrator Guide
Four Slot Ethernet Cradle
Four Slot Spare Battery Charger
Table 8-4
Troubleshooting the Four Slot Ethernet Cradle
Problem
Cause
Solution
Mobile computer amber
Charge LED Indicator does
not light when mobile
computer inserted.
Cradle is not receiving power.
Ensure the power cable is connected securely to
both the cradle and to AC power.
Mobile computer is not correctly
seated.
Remove and re-insert the mobile computer into the
cradle, ensuring it is correctly seated.
Mobile computer battery is
not charging.
Mobile computer was removed
from cradle or cradle was
unplugged from AC power too
soon.
Ensure cradle is receiving power. Ensure mobile
computer is seated correctly. If the mobile
computer battery is fully depleted, it can take up to
four hours to fully recharge a Standard Battery and
it can take up to six hours to fully recharge an
Extended Life Battery.
Battery is faulty.
Verify that other batteries charge properly. If so,
replace the faulty battery.
The mobile computer is not fully
seated in the cradle.
Remove and re-insert the mobile computer into the
cradle, ensuring it is correctly seated.
During data
communication, no data
was transmitted, or
transmitted data was
incomplete.
Mobile computer removed from
cradle during communication.
Replace mobile computer in cradle and retransmit.
Incorrect cradle setup.
See
Chapter 2, Accessories
for cradle setup.
Ethernet connection error. Link
LED is not lit (see
Link LED on
page 2-11
)
.
Troubleshoot the Ethernet connection.
Table 8-5
Troubleshooting the Four Slot Spare Battery Charger
Problem
Cause
Solution
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery is not
correctly seated.
Remove and re-insert the spare battery into the charging slot,
ensuring it is correctly seated.