Motorola MC3090G Integration Guide - Page 202

8 - 8 MC3000 Integrator Guide Cables Table 8-7 Troubleshooting the Cables Problem Cause Solution Mobile computer amber Charge LED Indicator does not light when mobile computer attached. Cable is not receiving power. Mobile computer is not seated correctly in the cable. Ensure the power cable is connected securely to both the cable and to AC power. Remove and re-insert the mobile computer into the MC3000 connector, ensuring it is correctly seated. Mobile computer battery is not charging. Mobile computer was detached from cable or cable was unplugged from AC power too soon. Ensure the cable is receiving power. Ensure mobile computer is seated correctly. If the mobile computer battery is fully depleted, it can take up to four hours to fully recharge a Standard Battery and it can take up to six hours to fully recharge an Extended Life Battery. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. The mobile computer is not fully seated in the cable. Remove and re-insert the mobile computer into the cable, ensuring it is correctly seated. During data communication, no data was transmitted, or transmitted data was incomplete. Cable removed from mobile computer during communication. Incorrect cable configuration. Communication software is not installed or configured properly. Reattach cable to mobile computer and retransmit. See Chapter 2, Accessories for cable configurations. Perform communication setup as described in Communication Setup on page 2-30.