Motorola MC3090G Integration Guide - Page 197

Maintenance & Troubleshooting, Problem, Cause, Solution

Page 197 highlights

Maintenance & Troubleshooting 8 - 3 Table 8-1 Troubleshooting the Mobile Computer (Continued) Problem Cause Solution During data communication, no data was transmitted, or transmitted data was incomplete. Mobile computer removed from cradle or unplugged from host computer during communication. Replace the mobile computer in the cradle, or reattach the cable and re-transmit. Incorrect cable configuration. See Chapter 2, Accessories for cable configurations. Communication software was incorrectly installed or configured. Perform communication setup as described in Communication Setup on page 2-30. Mobile computer does Volume setting is not emit sound. low or turned off. Mobile computer may be a beeper only configuration or incorrect setting is programmed into device. Mobile computer turns Mobile computer is The mobile computer turns off after a period of inactivity. This period itself off. inactive. can be set from one to five minutes, in one-minute intervals. Battery is depleted. Recharge or replace the battery. Battery is not inserted properly. Insert the battery properly. For more information see, Install Main Battery on page 1-6. Tapping the window buttons or icons does not activate the corresponding feature. Touch screen not calibrated correctly. The system crashed. Re-calibrate the screen. From the mobile computer, Demo window double-tap the Ctl Panel icon and double-tap on Touch Calibrate. Follow the screen prompts. Warm boot the system. To perform a warm boot, see Resetting the Mobile Computer on page 1-11. A message appears stating that the mobile computer memory is full. Too many files stored on the mobile computer. Too many applications installed on the mobile computer. Delete unused memos and records. If necessary, save these records on the host computer. Remove unused installed applications from the mobile computer to recover memory.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236

Maintenance & Troubleshooting
8 - 3
During data
communication, no
data was transmitted,
or transmitted data
was incomplete.
Mobile computer
removed from
cradle or unplugged
from host computer
during
communication.
Replace the mobile computer in the cradle, or reattach the cable and
re-transmit.
Incorrect cable
configuration.
See
Chapter 2, Accessories
for cable configurations.
Communication
software was
incorrectly installed
or configured.
Perform communication setup as described in
Communication
Setup on page 2-30
.
Mobile computer does
not emit sound.
Volume setting is
low or turned off.
Mobile computer may be a beeper only configuration or incorrect
setting is programmed into device.
Mobile computer turns
itself off.
Mobile computer is
inactive.
The mobile computer turns off after a period of inactivity. This period
can be set from one to five minutes, in one-minute intervals.
Battery is depleted.
Recharge or replace the battery.
Battery is not
inserted properly.
Insert the battery properly. For more information see,
Install Main
Battery on page 1-6
.
Tapping the window
buttons or icons does
not activate the
corresponding
feature.
Touch screen not
calibrated correctly.
Re-calibrate the screen.
From the mobile computer,
Demo window
double-tap the
Ctl Panel
icon and double-tap on
Touch Calibrate
. Follow the screen prompts.
The system
crashed.
Warm boot the system. To perform a warm boot, see
Resetting the
Mobile Computer on page 1-11
.
A message appears
stating that the mobile
computer memory is
full.
Too many files
stored on the
mobile computer.
Delete unused memos and records. If necessary, save these
records on the host computer.
Too many
applications
installed on the
mobile computer.
Remove unused installed applications from the mobile computer to
recover memory.
Table 8-1
Troubleshooting the Mobile Computer (Continued)
Problem
Cause
Solution