Motorola MC3090G Integration Guide - Page 199
Four Slot Charge Only Cradle, Charge LED Indicator does
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Maintenance & Troubleshooting 8 - 5 Table 8-2 Troubleshooting the Single Slot Serial/USB Cradle (Continued) Problem Cause Solution Spare battery is not Battery not fully seated in charging. charging slot. Remove and re-insert the spare battery into the cradle, ensuring it is correctly seated. Battery inserted incorrectly. Ensure the contacts are facing down and toward the back of the cradle. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. During data communication, no data was transmitted, or transmitted data was incomplete. Mobile computer removed from cradle during communication. Incorrect cable configuration. Communication software is not installed or configured properly. Replace mobile computer in cradle and retransmit. See Chapter 2, Accessories for cable configurations. Perform communication setup as described in Communication Setup on page 2-30. Four Slot Charge Only Cradle Table 8-3 Troubleshooting the Four Slot Charge Only Cradle Problem Cause Solution Mobile computer amber Charge LED Indicator does not light when mobile computer inserted. Cradle is not receiving power. Mobile computer is not correctly seated. Ensure the power cable is connected securely to both the cradle and to AC power. Remove and re-insert the mobile computer into the cradle, ensuring it is correctly seated. Mobile computer battery is not charging. Mobile computer was removed from cradle or cradle was unplugged from AC power too soon. Ensure cradle is receiving power. Ensure mobile computer is seated correctly. If the mobile computer battery is fully depleted, it can take up to four hours to fully recharge a Standard Battery and it can take up to six hours to fully recharge an Extended Life Battery. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. The mobile computer is not fully seated in the cradle. Remove and re-insert the mobile computer into the cradle, ensuring it is correctly seated.