Netgear WGR614v9 WGR614v9 User Manual - Page 99

Troubleshooting a Network Using the Ping Utility, Testing the LAN Path to Your Router - driver

Get Netgear WGR614v9 - 54 Mbps Wireless Router PDF manuals and user guides View all Netgear WGR614v9 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 99 highlights

Wireless-G Router WGR614v9 Reference Manual Troubleshooting a Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a network is made very easy by using the ping utility in your computer or workstation. Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly. To ping the router from a running Windows PC: 1. From the Windows toolbar, click Start, and then select Run. 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net 3. Click OK. You should see a message like this one: Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections - For a wired connection, make sure that the numbered LAN port light is on for the port to which you are connected. If the light is off, follow the instructions in "The Internet or Ethernet port lights are not on." on page 7-4. - Check that the corresponding Link lights are on for your network interface card. If your router and computer are connected to a separate Ethernet switch, make sure that the Link lights are on for the switch ports that are connected to your computer and router. • Wrong network configuration - Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. Troubleshooting 7-7 v1.1, May 2008

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
Wireless-G Router WGR614v9 Reference Manual
Troubleshooting
7-7
v1.1, May 2008
Troubleshooting a Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to the
designated device. The device then responds with an echo reply. Troubleshooting a network is
made very easy by using the ping utility in your computer or workstation.
Testing the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a running Windows PC:
1.
From the Windows toolbar, click Start, and then select
Run
.
2.
In the field provided, type
ping
followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3.
Click
OK
.
You should see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
•
Wrong physical connections
–
For a wired connection, make sure that the numbered LAN port light is on for the port
to which you are connected. If the light is off, follow the instructions in
“The Internet
or Ethernet port lights are not on.” on page 7-4
.
–
Check that the corresponding Link lights are on for your network interface card. If
your router and computer are connected to a separate Ethernet switch, make sure that
the Link lights are on for the switch ports that are connected to your computer and
router.
•
Wrong network configuration
–
Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer.