Oki C5100n OKI C5100 User's Guide - Page 142

Problem solving, Paper feed problems., Paper jam has been cleared, but printer does not print., print.

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PROBLEM SOLVING Paper feed problems. If paper jams are frequent: • More than one sheet feeds at a time. • Paper curls. • Paper feeds at an angle. Possible cause The printer is not horizontal. The paper is too thin. The paper is moist or affected by static. The paper is creased or wrinkled. The paper is not aligned correctly. Paper doesn't feed. Remedy Place the printer on a stable, level surface. Use the correct type of paper (see "Media Weight Designations" on page 11). Store paper within specified temperature and humidity levels (see "Specifications" on page 152). Remove the creased/wrinkled paper from the feed tray. Adjust tray or manual feed guides. Correct paper feed selection in the Properties Setup tab in the printer driver. Paper jam has been cleared, but printer does not print. Possible cause The top cover has not remained open until all paper jams have been cleared. Remedy Removing a paper jam is not sufficient: Raise and gently lower the top cover, especially if the paper jam has been removed from behind the front cover. C5100 Troubleshooting • 142

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C5100 Troubleshooting
• 142
P
ROBLEM
SOLVING
Paper feed problems.
If paper jams are frequent:
•
More than one sheet feeds at a time.
•
Paper curls.
•
Paper feeds at an angle.
Paper jam has been cleared, but printer does not
print.
Possible cause
Remedy
The printer is not
horizontal.
Place the printer on a stable, level surface.
The paper is too thin.
Use the correct type of paper (see “Media Weight
Designations” on page 11).
The paper is moist or
affected by static.
Store paper within specified temperature and
humidity levels (see “Specifications” on
page 152).
The paper is creased
or wrinkled.
Remove the creased/wrinkled paper from the
feed tray.
The paper is not
aligned correctly.
Adjust tray or manual feed guides.
Paper doesn’t feed.
Correct paper feed selection in the Properties
Setup
tab in the printer driver.
Possible cause
Remedy
The top cover has
not remained open
until all paper jams
have been cleared.
Removing a paper jam is not sufficient:
Raise and
gently
lower the top cover, especially if
the paper jam has been removed from behind the
front cover.