Oki C5100n OKI C5100 User's Guide - Page 143

Problems printing from Windows, Cannot con for USB connection.

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PROBLEMS PRINTING FROM WINDOWS Cannot configure for USB connection. NOTE • Windows 95 and Windows NT 4.0 do not support USB. • Windows 98 upgraded from Windows 95 may not support USB. • Windows 98 original installation and Windows Me, 2000, and XP all support USB. Possible cause Remedy Computer does not Check if there is a USB controller in the support USB interface. Windows device manager. USB cable does not meet Use USB cable to specification Ver.1.1. specifications. Interface is disabled. Check that USB interface is set to Enable in the menu (USB MENU → USB → ENABLE). Configuration procedure Configure again from the beginning. was not correctly followed or cancelled. USB cable is disconnected or faulty. Reconnect or try another cable. A USB hub is being used. The printer cannot be used with a USB hub. Connect the printer and computer directly. C5100 Troubleshooting • 143

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C5100 Troubleshooting
• 143
P
ROBLEMS
PRINTING
FROM
W
INDOWS
Cannot configure for USB connection.
NOTE
•
Windows 95 and Windows NT 4.0 do not support USB.
•
Windows 98 upgraded from Windows 95 may not support
USB.
•
Windows 98 original installation and Windows Me, 2000,
and XP all support USB.
Possible cause
Remedy
Computer does not
support USB interface.
Check if there is a USB controller in the
Windows device manager.
USB cable does not meet
specifications.
Use USB cable to specification Ver.1.1.
Interface is disabled.
Check that USB interface is set to Enable in the
menu (
USB MENU
→
USB
→
ENABLE
).
Configuration procedure
was not correctly
followed or cancelled.
Configure again from the beginning.
USB cable is
disconnected or faulty.
Reconnect or try another cable.
A USB hub is being used.
The printer cannot be used with a USB hub.
Connect the printer and computer directly.