Oki C710n Network User's Guide, English - Page 79

Symptoms, Cause, Solution, Print with Preview., Show More Options, Output, Encoding, ASCII, Mac OS X

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ERROR WRITING TO PRN1 Check the printer is online. If there is an error message indicating the paper has run out, add more paper and cancel the error. Check whether another user is printing. Print after the other user has finished. MAC BLANK PAGES OR GARBLED TEXT PRINTED Symptoms: When printing via a USB or TCP/IP connection, you receive blank pages or pages printed with a line of garbled text. Cause: This issue is normally caused by the data being sent to the printer in binary format. The printer may not be able to understand data in this format, and therefore may print blank pages or garbled text. Solution: In your applications print options, there may be an option to send data as ASCII. Choose this option, and print your document. For example, in Adobe Photoshop 7 or Adobe Photoshop CS: 1. Click the File menu and select Print with Preview. 2. Click the box Show More Options. 3. From the pop-up menu, choose Output. 4. From the pop-up menu Encoding, choose ASCII. BANNER PRINT IS ROTATED BY 90 DEGREES AND IS PRINTED AT THE BOTTOM OF THE PAPER Mac OS X 10.2.3 or greater Possible causes and solutions: > Not enough RAM in the printer to process the print job. Troubleshooting> 79

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Troubleshooting> 79
E
RROR
WRITING
TO
P
RN
1
Check the printer is online.
If there is an error message indicating the paper has run out, add
more paper and cancel the error.
Check whether another user is printing. Print after the other user
has finished.
M
AC
B
LANK
PAGES
OR
GARBLED
TEXT
PRINTED
Symptoms:
When printing via a USB or TCP/IP connection, you receive blank
pages or pages printed with a line of garbled text.
Cause:
This issue is normally caused by the data being sent to the printer
in binary format. The printer may not be able to understand data
in this format, and therefore may print blank pages or garbled
text.
Solution:
In your applications print options, there may be an option to send
data as ASCII. Choose this option, and print your document.
For example, in Adobe Photoshop 7 or Adobe Photoshop CS:
1.
Click the File menu and select
Print with Preview.
2.
Click the box
Show More Options
.
3.
From the pop-up menu, choose
Output
.
4.
From the pop-up menu
Encoding
, choose
ASCII
.
B
ANNER
PRINT
IS
ROTATED
BY
90
DEGREES
AND
IS
PRINTED
AT
THE
BOTTOM
OF
THE
PAPER
Mac OS X 10.2.3 or greater
Possible causes and solutions:
>
Not enough RAM in the printer to process the print job.