Panasonic AW-HN38H AW-HN38H Operating Instructions - Page 132
When using Windows
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Troubleshooting (continued) Symptom Cause and remedial action [When using Windows] ●● Press the [F5] key on the keyboard of the personal computer to request that the settings be acquired. [When using Mac] ●● Press the [Command] + [R] keys on the keyboard of the personal computer to request that the settings be acquired. The settings on the web setting screen are not updated or displayed properly ●● Follow the steps below to delete the temporary Internet files (Cache). [When using Windows] A In Internet Explorer, select [Tools] [Internet Options]. B C lick the [General] tab, and click the [Delete...] button in "Browsing history". C In the [Delete Browsing History] dialog box, set the check box of "Temporary Internet files" to ON, and click the [Delete] button. D Click the [OK] button. [When using Mac] A In Safari, select [Safari] [Empty Cache...]. B C lick the [Empty] button in "Are you sure you want to empty the cache?" pop-up. [When using Windows] ●● If "Every time I visit the webpage" is not selected for "Check for newer versions of stored pages" in the Temporary Internet Files settings, the web setting screen may not be displayed properly. Follow the steps below. A In Internet Explorer, select [Tools] [Internet Options]. B C lick the [General] tab, and click the [Settings] button in "Browsing history". C In the [Temporary Internet Files and History Settings] dialog box, under "Check for newer versions of stored pages", set the radio button to ON for [Every time I visit the webpage]. D Click the [OK] button. ●● The unit's ports may be filtered by the firewall or other function of the anti-virus software. Change the HTTP port number of the unit to a port number which will not be filtered. It is not possible to download the files [When using Windows] ●● Has the file download function been disabled? Follow the steps below. A In Internet Explorer, select [Tools] [Internet Options]. B C lick the [Security] tab, and click the [Custom level...] button in "Security level for this zone". C In the [Security Settings] dialog box, under "File download", set the [Enable] radio button to ON. D Set the [Enable] radio button of "Automatic prompting for file downloads" to ON. E Click the [OK] button. F Click the [OK] button. Reference pages --- --- --- --- --- 132