Panasonic AW-UN70 Operating Instructions - Page 135
IP videos, continued
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Troubleshooting (continued) ●●IP videos Symptom Cause and remedial action [When using Windows] ●● Is the plug-in viewer software installed? Install the plug-in viewer software. No images are displayed [When using Windows] ●● If "Every time I visit the webpage" is not selected for "Check for newer versions of stored pages" in the Temporary Internet Files settings, the IP videos on the Live screen may not be displayed properly. Follow the steps below. A In Internet Explorer, select [Tools] [Internet Options]. B C lick the [General] tab, and click the [Settings] button in "Browsing history". C In the [Temporary Internet Files and History Settings] dialog box, under "Check for newer versions of stored pages", set the radio button ON for [Every time I visit the webpage]. D Click the [OK] button. [H.264] cannot be selected The images are not refreshed ●● [H.264] cannot be selected when the Priority Mode selection is anything other than "IP". Only JPEG images can be displayed on the Live screen. ●● The images may not be refreshed or other trouble may occur with some web browsers or their version which is being used. ●● Image display may be suspended if the network is congested or the unit is being accessed excessively. ●● When the IP video settings of the unit have been changed, the display of the images may be suspended temporarily. Check the status of access to the unit, and stop any access which can be suspended. Then take one of the following steps. [When using Windows] Press the [F5] key on the keyboard of the personal computer to request that the settings be acquired. [When using Mac] Press the [Command] + [R] keys on the keyboard of the personal computer to request that the settings be acquired. [When using a mobile terminal] Refresh the screen by, for instance, pressing the [Refresh] button of the web browser to request that the settings be acquired. Reference pages P.47 --- P.8, P.46, P.67 --- --- 135