Panasonic KXTG1031 Expandable Digital Cordless Ans System - Page 40

Troubleshooting

Page 40 highlights

Useful Information Troubleshooting General use Problem The unit does not work. I cannot hear a dial tone. The indicator on the top right of the handset flashes slowly. Cause/solution L Make sure the batteries are installed correctly and fully charged (page 10). L Check the connections (page 9). L Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 35). L Confirm the telephone line cord is properly connected (page 9). L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone service provider. L New messages have been recorded. Listen to the new messages (page 28). L New Voice Mail messages have been recorded. Listen to the new Voice Mail messages (page 33). Programmable settings Problem I cannot program items. While programming, the handset starts to ring. Cause/solution L Programming is not possible while either the base unit or another handset is being used. Try again later. L A call is being received. Answer the call and start again after hanging up. 40 For assistance, please visit http://www.panasonic.com/help

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Useful Information
40
For assistance, please visit http://www.panasonic.com/help
Troubleshooting
General use
Programmable settings
Problem
Cause/solution
The unit does not work.
L
Make sure the batteries are installed correctly
and fully charged (page 10).
L
Check the connections (page 9).
L
Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L
The handset has not been registered to the
base unit. Register the handset (page 35).
I cannot hear a dial tone.
L
Confirm the telephone line cord is properly
connected (page 9).
L
Disconnect the unit from the telephone line and
connect a known working telephone. If the
working telephone operates properly, contact
our service personnel to have the unit repaired.
If the working telephone does not operate
properly, contact your telephone service
provider.
The indicator on the top
right of the handset flashes
slowly.
L
New messages have been recorded. Listen to
the new messages (page 28).
L
New Voice Mail messages have been recorded.
Listen to the new Voice Mail messages (page
33).
Problem
Cause/solution
I cannot program items.
L
Programming is not possible while either the
base unit or another handset is being used. Try
again later.
While programming, the
handset starts to ring.
L
A call is being received. Answer the call and
start again after hanging up.