Ricoh C410DN Hardware Guide - Page 168

Alert Messages in alphabetical order, Messages, Descriptions and recommended actions - troubleshooting

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Page 168 highlights

Troubleshooting ❖ Alert Messages (in alphabetical order) Messages Descriptions and recommended actions Address book data error. This message appears when the previously installed hard disk drive is removed and reinstalled. To prevent this message appearing, do not remove the hard disk drive. Contact your local sales/service representative if this message appears. Cannot print. Check the file you want to print is a supported file type. Check for misfeeds and ask your network administrator for help. Connect failed:IEEE802.11b/Turn power off, check card Check there is an IEEE802.11b interface board installed. Check that it is a supported board. If it is, check it is installed correctly. Install the correct board properly. For details, see p.39 "Attaching IEEE 1284 Interface Board Type A". Ethernet Board Error An error on the Ethernet board is detected. Replace the Controller Board. Independent-supply toner Only one toner cartridge is set. Set all the toner cartridges properly. Parallel I/F Error The printer's self diagnostic test failed due to a loopback error. Replace the IEEE 1284 board that caused the error. For details, see p.39 "Attaching IEEE 1284 Interface Board Type A". Printer Font Error. There are problems with the printer's font file. Contact your sales/service representative. 9 The selected job has already been printed or This message might appear if you print or de- deleted. lete a job from Web Image Monitor. Press [Exit] on the message screen. USB has a problem The printer cannot detect the USB host interface board. It may be incorrectly installed. Check if it is installed properly or contact your sales/service representative. For details about installing the unit, see p.41 "Attaching the USB Host Interface Board Type A". 156

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Troubleshooting
156
9
❖
Alert Messages (in alphabetical order)
Messages
Descriptions and recommended actions
Address book data error.
This message appears when the previously in-
stalled hard disk drive is removed and rein-
stalled. To prevent this message appearing, do
not remove the hard disk drive. Contact your
local sales/service representative if this mes-
sage appears.
Cannot print.
Check the file you want to print is a supported
file type. Check for misfeeds and ask your net-
work administrator for help.
Connect failed:IEEE802.11b/Turn power off,
check card
Check there is an IEEE802.11b interface board
installed.
Check that it is a supported board. If it is,
check it is installed correctly.
Install the correct board properly.
For details, see p.39 “Attaching IEEE 1284 In-
terface Board Type A”.
Ethernet Board Error
An error on the Ethernet board is detected. Re-
place the Controller Board.
Independent-supply toner
Only one toner cartridge is set. Set all the toner
cartridges properly.
Parallel I/F Error
The printer's self diagnostic test failed due to a
loopback error. Replace the IEEE 1284 board
that caused the error.
For details, see p.39 “Attaching IEEE 1284 In-
terface Board Type A”.
Printer Font Error.
There are problems with the printer's font file.
Contact your sales/service representative.
The selected job has already been printed or
deleted.
This message might appear if you print or de-
lete a job from Web Image Monitor. Press
[
Exit
]
on the message screen.
USB has a problem
The printer cannot detect the USB host inter-
face board. It may be incorrectly installed.
Check if it is installed properly or contact your
sales/service representative.
For details about installing the unit, see p.41
“Attaching the USB Host Interface Board Type
A”.