Samsung MultiXpress SL-K2200 User Guide

Samsung MultiXpress SL-K2200 Manual

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  • Samsung MultiXpress SL-K2200 | User Guide - Page 1
    User Guide K220x series
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    1. Introduction Key benefits 6 Features by model 7 About this user's guide 9 Safety information 10 Machine overview 15 Control panel overview 18 2. Menu Overview Accessing the menus 21 Menu overview 22 3. Media and Tray Tray overview 29
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    Machine's basic settings 109 Using SyncThru™ Web Service 110 Altitude adjustment 112 Using Samsung Easy Document Creator Troubleshooting Paper feeding problems Clearing jams Understanding the status LED Understanding display messages Power and cable connecting problems Printing problems
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    Printing quality problems 164 Copying problems 172 Scanning problems 173 Operating system problems 175 13. Appendix Specifications 177 Regulatory information 182 Copyright 191 4
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    1. Introduction This chapter provides information you need to know before using the machine. • Key benefits 6 • Features by model 7 • About this user's guide 9 • Safety information 10 • Machine overview 15 • Control panel overview 18
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    friendly Convenience • To save toner and paper, this machine supports Eco feature. • To save paper, you can print multiple • If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com >
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    feature Features Hi-Speed USB 2.0 Network Interface Ethernet 10/100 Base TX wired LAN Eco printing Duplex (2-sided) printing Duplex (2-sided) printing (manual)ab Second Cassette Feeder (Tray2) Reverse Automatic Document Feeder (RADF) Scan Copy a. Available for Windows OS only. b. Only tray 1 is
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    SyncThru Admin Web Service Easy Eco Driver Scan Twain scan driver WIA scan driver K220x series ● ● ● ● K220xND series a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether
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    machine usage. • Do not discard this manual and keep it for future reference. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user's guide are explained in the glossary chapter. • All
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    prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 1 Important safety symbols Explanation of all icons and
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    result in electric shock or fire. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel. Otherwise, this could result in electric shock or fire. If the plug does
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    in electric shock or fire. Place the machine in the environment where it meets the operating temperature and humidity specification. Otherwise, quality problems can occur and cause damage to the machine. See "General specifications" on page 177. Caution Before moving the machine, turn the power
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    by yourself. It can damage the machine. Call a certified technician when the machine needs repairing. To clean and operate the machine, strictly follow the user's guide provided with the machine. Otherwise, you could damage the machine. 1. Introduction 13
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    due to the use of recycled consumables, a service fee will be charged. For consumables that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below. • When disposing of the consumables, follow the instructions for disposal. Refer to the reseller for
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    and optional goods may not be available depending on model or country 7 Components Machine Imaging unit Power cord Quick installation guide Misc. accessoriesa a. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. Toner cartridgea Software
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    lid 5 Control panel 14 Scanner glass 6 Multi-purpose tray 15 Imaging unit 7 Tray 2 jam covera 16 Toner cartridge 8 Second Cassette Feeder (Tray 2)a 17 Paper width guides on a multipurpose tray 9 Tray 1 a. This is an optional feature (see "Variety feature" on page 7). 1. Introduction 16
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    Machine overview 9 Rear view 2 3 1 1 Power receptacle 2 USB port 3 Network porta a. K220xND series only. 1. Introduction 17
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    Control panel overview • This control panel may differ from your machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). • Some buttons may not work
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    Control panel overview 6 OK 7 Numeric keypad 8 Clear 9 Stop 10 Power / Wake Up 11 Start 12 Reset 13 Back 14 Menu 15 Scan 16 Status LED 17 Paper Select 18 Darkness Confirms the selection on the screen. Enter the number of copies. Reset the number of copies. Stops current operation. Turns the power
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    2. Menu Overview This chapter provides information about the overall menu structure. • Accessing the menus 21 • Menu overview 22
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    Accessing the menus Some menus may not appear on the display depending on the options selected, the product model, or your country of residence. If so, it is not applicable to your machine. 1 Select the Copy, or Scan button on the control panel depending on the feature to be used. 2 Select (Menu
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    Menu overview • An checked (√) appears next to the currently selected menu. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Some menu names may differ from your machine depending on its options or the models. 1 Copy Feature
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    Menu overview 2 Copy Setup Menu Copy Setup (see "Copy Setup" on page 84) Change Default Paper Select Copies Reduce/Enlarge Duplexa 1->1 Sided 1->2 Sided, Book 1->2 Sided, Calendar 2->1 Sided, Book 2->1 Sided, Calendar 2->2 Sided, Book->Book 2->2 Sided, Calendar->Calendar 2->2 Sided, Book->
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    Menu overview 3 Print Setup Menu (K220xND series only) Print Setup (see "Print setup on the control panel" on page 60) Orientation Portrait Landscape Duplex Copies Resolution Clear Text Off Minimum Normal Maximum Auto CR Skip Blank Pages Emulation Setup 2. Menu Overview 24
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    Menu overview 4 System Setup Menu System Setup (see "System and Other Settings" on page 100) Machine Setup Date & Time Clock Mode Language Power Save Wakeup Event Auto Power Off System Timeout Job Timeout Altitude Adjustment Humidity Auto Continue Auto Tray Switch Paper Substitution Tray
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    Menu overview 5 Network Menu (K220xND series only) Network (see "Network setup" on page 106) TCP/IP (IPv4) DHCP BOOTP Static TCP/IP (IPv6) IPv6 Protocol DHCPv6 Config Ethernet Ethernet Port Ethernet Speed Protocol Management HTTP WINS SNMPv1/v2 UPnP(SSDP) mDNS SetIP SLP Network Configuration
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    Menu overview 6 Scan Menu Select (scan) > Scan To PC on the control panel. Scan to PC File Format Color Mode Resolution Original Size Duplex Scan Feature (see "Scan feature" on page 91) 2. Menu Overview 27
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    3. Media and Tray This chapter provides information on how to load print media into your machine. • Tray overview 29 • Loading paper in the tray 30 • Printing on special media 34 • Setting the paper size and type 36 • Loading the original 37 • Selecting print media 41 • Print media
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    Tray overview To change the size, you need to adjust the paper guides. 1 2 3 4 1 Paper length guide 2 Paper width guide 3 Paper bottom plate 4 Tray extend lever 3. Media and Tray 29
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    the specifications required by the machine. • If you use print media that does not meet the specifications outlined in this user guide, the following problems may occur: - Low printing quality, paper jams, excessive wear on the machine • The weight, material, surface condition, and moisture content
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    tray to adjust to the size (see "Tray overview" on page 29). 2 3 4 After inserting paper into the tray, squeeze and slide the paper width guides and paper length guide. 2 3 1 1 3 Flex or fan the edge of the paper stack to separate the pages before loading papers. • Do not push the paper width
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    Loading paper in the tray 5 Insert the tray back into the machine. 3 Multi-purpose tray The multi-purpose tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 42). 1 Hold the handle of multi-purpose tray and
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    36). If multi-purpose tray gets empty while printing, supply paper after pressing the Multi-purpose Lock Plate. 3 Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force them too much, or the paper will bent resulting in a paper jam or
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    (Switch to advanced mode)> Device Settings. Or if your machine supports a display screen, you can set it using the (Menu) button see "Print media specifications" on page 42). • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine
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    media 5 Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. • Must be printed with heat-resistant ink that will not
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    the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) > Device Settings. Or if your machine supports a display screen, you can set it using the (Menu) button on the control panel. Then, set the paper type from the Printing preferences window
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    other unusual characteristics. You can use the scanner glass or the document feeder to load an original for copying and scanning. Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 16). On the scanner
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    Loading the original 1 Lift and open the scanner lid. 2 Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. 3 Close the scanner lid. • Leaving the scanner lid open while copying may affect copy quality and toner
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    Loading the original • Be careful not to break the scanner glass. You may get hurt. • Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt. • Do not look into the light from inside of the scanner while copying or scanning. It is harmful to eyes. 2
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    Loading the original 3 Adjust the document feeder width guides to the paper size. Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the scan unit" on page 136). 3. Media and Tray 40
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    print media may meet all of the guidelines in this user's guide and still not produce satisfactory results. This may be the result not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung's warranty or service agreements. • The amount of paper
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    Print media specifications Type Plain paper Thick paper Heavy weight paper Thin paper Size Letter Ledger Legal US Folio Oficio B4 JIS B5 Executive 8K 16K A3 A4 A5 Statement PostCard Refer to the Plain paper section Refer to the Plain paper section Refer to the Plain paper section Dimensions 216 x
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    Print media specifications Type Size Cotton paper, Colored paper, Pre-Printed paper, LetterHead paper, PrePunched paper Refer to the Plain paper section Recycled paper Refer to the Plain paper section Bond paper Refer to the Plain paper section Archive paper Refer to the Plain paper
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    4. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached
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    over the network" on page 53). • The installation window in this User's Guide may differ depending on the machine and interface in use. • Only use a Printer Connection Type screen. Then, click Next. 5 Follow the instructions in the installation window. You can select the software applications in
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    . If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung's printer management tools, you need to install them using the supplied software CD. 1 Make sure that your
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    machine is connected to your computer and powered on. 2 Click on the Uninstall Samsung Printer Software tile in the Start screen. 3 Follow the instructions in the window. • If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode. • If you want to uninstall Samsung
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    Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 49 • IPv6 configuration 50 • Installing software over the network 53 Supported optional devices and features may differ according to your
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    Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network manually configure the IP addresses for use with the TCP/IP protocol. See "IPv4 configuration using SetIP (Windows)" on page 53. • The machine that does not support
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    model only (see "Software" on page 8). Activating IPv6 The machine supports the following IPv6 addresses for network printing and managements. • Link-local Stateful Address: IPv6 address configured by a DHCPv6 server. • Manual Address: Manually configured IPv6 address by a user. In the IPv6 network
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    the following options for default dynamic host configuration. 5 From the SyncThru™ Web Service Network model only (see "Software" on page 8). It may be necessary to click Go. 2 If it's your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below
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    address configuration 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing a network configuration report
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    you to set up a network. • The machine that does not support the network interface, it will not be able to use this feature (see "Rear 00:15:99:41:A2:78 • IP Address: 169.254.192.192 The following instructions may differ for your model. 1 Download the software from the Samsung website then unpack
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    • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 17). • You can install the printer driver and
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    the Printer Connection Type screen. Then, click Next. 6 Follow the instructions in the installation window. From the Windows 8 Start Screen • Samsung Printer . If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads. • You can
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    Installing software over the network 3 Click Add a device. Discovered machines will be shown on the screen. 4 Click the model name or host name you wish to use. You can print a Network Configuration Report from the machine's control panel that will show the current machine's host name (see "
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    Installing software over the network Command- line Definition Description /p"" or/ P"" Specifies printer port. Network Port will be created by use of Standard TCP/IP Port monitor. For local port, this port must exist on system before being specified by command. Printer
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    your system. /v"" or/V"" Shares installed machine and add other available platform drivers for Point & Print. It will install all supported Windows OS platform's machine drivers to system and share it with specified for point and print. Command- line /o or
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    6. Printing This chapter explains common printing tasks. • Print setup on the control panel 60 • Windows printing 61 Supported optional devices and features may differ according to your model (see "Features by model" on page 7).
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    Print setup on the control panel Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Print Setup Menu (K220xND series only)" on page 24). To change the menu options: • Press (Menu) > Print Setup on the control panel. Item
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    Windows printing 1 Printing The following Printing Preferences window is for Notepad in Windows 7. 1 Open the document you want to print. 2 Select Print from the File menu. 3 Select your machine from the Select Printer list. 4 The basic print settings including the number of copies and print range
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    Windows printing 3 Opening printing preferences • The Printing Preferences window that appears in this user's guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark or . An mark means
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    Windows printing Using a favorite setting The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To save a Favorites item, follow these steps: 1 Change the settings as needed on each tab. 2 Enter a name
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    Windows printing 4 For Windows XP/Server 2003/Server 2008/Vista, select Printing Preferences. For Windows 7/8 or Windows Server 2008 R2, from context menus, select Printing preferences. If Printing preferences has a ►, you can select other printer drivers connected to the selected printer. 5 Change
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    Windows printing 7 Printing from Windows 8 This section explains common printing tasks from the Start screen. 5 Click the Print button to start the print job. Basic printing 1 Open the document to print. 2 From the Charms, select Devices. 3 Select your printer from the list. 4 Select the printer
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    Windows printing Cancelling a print job Basic tab If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the current job by pressing
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    may not be available depending on the model or options. If this tab is not shown or disabled, it means that these features are not supported. Paper settings This option allows you to set the basic paper handling specifications. Layout settings This option allows you to set the various ways to
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    Windows printing Using the sharing feature Samsung Printer Experience allows you to print from other applications installed on the computer using the sharing feature. This feature is only available for printing jpeg, bmp, tiff, gif, and png file formats. 1 Select the content you want to print from
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    Windows printing 8 Printer features of the printer driver You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application's Print window to change the print settings. The
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    )a Print on both sides of a sheet of paper (duplex). • If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, a message appears on your computer. • Skip Blank Pages feature does not work
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    -Sided Printing: Check this option to reverse the print order when duplex printing. This option is not available when you use Double-sided Printing (Manual). Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease
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    Windows printing Item Description Watermark (Creating a watermark) a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in
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    Windows printing Item Description Overlaya (Creating a new page overlay) a To save the document as an overlay, access Printing Preferences. b Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. c In the Edit Overlay window, click Create. d In the
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    printer driver Used to print XPS file format. For models that provide XPS driver from the Samsung website, http://www.samsung.com > find your product > Support or downloads. See "Features by model" on page 7. 1 Check the Print to file box in the Print window. The XPS printer driver can be
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    • The Samsung Printer Status window and its contents shown in this user's guide may differ depending on the machine or operating system in use. • Check install the machine software. You can also launch Samsung Printer Status manually. Go to the Printing Preferences, click the Basic tab > Printer
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    that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung's website, and check connected machine information. This application will be automatically downloaded from the Windows Store if
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    Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user's guide through SyncThru™ Web Service. 5 Your machine scan list displays devices that supports Samsung Printer Experience. Under delete a printer, follow the instructions below. You can only add
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    an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 15 Printing with Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model
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    Eco mode off. - On: Set the Eco mode on. For network model, If you set the Eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the On force message appears. You have to enter
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    , application software, connection method, media type [thickness], media size, job complexity, etc. Password button: You can set from SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the password button is
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    7. Copying This chapter explains common copying tasks. • Copy features on the control panel 82 • Basic copying 85 • ID card copying 88
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    Copy features on the control panel 1 Item Copy feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Copy Feature Menu" on page 22). To change the menu options: • Press Or (copy) > (Menu) > Copy Feature on the control
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    Copy features on the control panel Item Description • 2->2 Sided, Calendar->Calendar Duplex • 2->2 Sided, Book->Calendar • 2->2 Sided, Calendar->Book Item Collation Darkness Original Type Image Rotation Adjusts the brightness level to make a copy that is easier to read, when the original
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    Copy features on the control panel Item Adjust Background Description Prints an image without its background. This copy feature removes the background color and can be helpful when copying an original containing color in the background, such as a newspaper or a catalog. • Off: Does not use this
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    Basic copying 3 Basic copy 4 Changing the settings for each copy 1 Select (copy) > (Menu) > Copy Feature on the control panel. Or select (Menu) > Copy Feature on the control panel. Your machine provides default settings for copying so that you can quickly and easily make a copy. 2 Place a
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    Basic copying 1 Select (copy) > control panel. (Menu) > Copy Feature > Darkness on the Or press Darkness on the control panel. 2 Select the option you want and press OK. For example, the +5 being the lightest, and the -5 being the darkest. 3 Press (Stop) button to return to ready mode.
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    Basic copying To scale the copy by directly entering the scale rate 1 Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge > Custom on the control panel. Or select (Menu) > Copy Feature > Reduce/Enlarge> Custom on the control panel. 2 Enter the copy size you want using the numeric keypad.
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    ID card copying Your machine can print 2-sided originals on one sheet. The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item such as business
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    ID card copying 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 6 Press (Start) button. • If you do not press the (Start) button, only the front side will be copied. • If the original is larger than the printable area, some
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    8. Scanning This chapter explains the normal and usual procedure for scanning originals. • Scanning from the machine 91 • Scanning from a computer 94
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    Scanning from the machine 1 Item Scan feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Scan Menu" on page 27). To change the menu options: • Press (scan) > Scan To PC on the control panel. Item Local PC Network PC
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    Scanning from the machine Item Color Mode Resolution Original Size Description You can select the color options of scan outputs. • Color: Uses color to display an image. 24 bits per pixel, 8 bits for each RGB, is used for 1 pixel. • Gray: Uses the black gradation to display an image. 8 bits per
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    Scanning from the machine 2 Basic scanning This is the normal and usual procedure for scanning originals. This is a basic scanning method for USB-connected machine. • Accessing menus may differ from model to model. • It may be necessary to press OK to navigate to lower-level menus for some models.
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    Scanning from a computer The maximum resolution that can be achieved depends upon various factors, including computer speed, available disk space, memory, the size of the image being scanned, and bit depth settings. Thus, depending on your system and what you are scanning, you may not be able to
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    Scanning from a computer 5 Scanning using the WIA driver 6 Scanning with Samsung Easy Document Creator Your machine supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Microsoft Windows 7 and works with digital cameras
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    . Use the tool to make multiple selection areas. 7 Scanning from network connected machine This feature is not available for the machine that does not support the network interface (see "Rear view" on page 17). Make sure the printer driver is installed on your computer using the software CD, since
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    or the application you are using. 8 Scanning to WSD Scans the originals and saves the scanned data on a connected computer if the computer supports the WSD (Web Service for Device) feature. To use the WSD feature, you need to install the WSD printer driver on your computer. For Windows 7, you can
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    Add a printer using a TCP/IP address or hostname and select Web Services Device from Device type. Then enter the printer's IP address. 5 Select the option you want and press OK. 6 Scanning begins. 4 Follow the instructions in the installation window. Scanning using the WSD feature 1 Make sure that
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    Scanning from a computer 9 Scanning from Windows 8 Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer. Scanning from Samsung Printer Experience The most frequently used printing menus are displayed for quick scanning. 1 Place a single
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    9. System and Other Settings • Machine setup 101 • Paper setup 103 • Report 104 • Maintenance 105 • Network setup 106
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    Machine setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "System Setup Menu" on page 25). Item Job Timeout To change the menu options: • Press (Menu) > System Setup > Machine Setup on the control panel. Wakeup Event
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    to turn the Eco mode on/off, the user needs to enter the password. • Select Template: Selects the eco template set from the SyncThru™ Web Service. 9. System and Other Settings 102
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    Paper setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "System Setup Menu" on page 25). To change the menu options: • Press (Menu) > System Setup > Paper Setup on the control panel. Item Paper Size Paper Type Paper
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    Report Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "System Setup Menu" on page 25). To change the menu options: • Press (Menu) > System Setup > Report on the control panel. Item Configuration Demo Page Network
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    ). OPC Unit Low Alert Customizes the level to alert toner low or toner empty. Serial Number Shows the machine's serial number. When you call for service or register as a user on the Samsung website, you can find this. Paper Stacking If you use a machine in a humid area, or you are using
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    this option. Network Configuration This list shows information on your machine's network connection and configuration. You can set whether to use SyncThru™ Web Service or not. Protocol Managem ent HTTP WINS Turn the power off and on after you change this option to Off. You can configure the
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    can set mDNS (Multicast Domain Name System) settings. You can set SetIP settings. You can configure SLP (Service Location Protocol) settings. This protocol allows host applications to find services in a local area network without prior configuration. Turn the power off and on after you change this
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    how to browse the current status of your machine, and the method of setting for advanced machine setup. • Machine's basic settings 109 • Using SyncThru™ Web Service 110 • Altitude adjustment 112 • Using Samsung Easy Document Creator 113 • Using Samsung Easy Printer Manager 114
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    Machine's basic settings You can set the machine's settings by using the Device Settings in Samsung Easy Printer Manager program. • For Windows users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "Device Settings" on page 116. 3 Select the option you
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    for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user's guide may differ from your machine depending on its options or models. • Network model only (see "Software" on page 8). 2 SyncThru™ Web Service overview 1 Logging into SyncThru™ Web Service 1 Access a web browser
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    Using SyncThru™ Web Service Security tab This tab allows you to set system and network security information. You need to log-in as an administrator to view this tab. 3
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    height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality connected to the network, you can set the altitude via SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page 110). • You can also set the altitude in System
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    Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites. Whether you're a student needing to organize research from the
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    Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 8). • Available for Windows users only (see "Software" on page 8). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer
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    status. 2 You can view the online User's Guide. Troubleshooting button: This button opens the Troubleshooting Guide when an error occurs. You can directly open you connect your machine to a network, the SyncThru™ Web Service icon is enabled. Contents area 5 Displays information about the
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    Using Samsung Easy Printer Manager 5 Advanced settings user interface overview The advanced user interface is intended to be used by the person responsible for managing the network and machines. Some menus may not appear in the display depending on options or models. If so, it is not applicable to
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    11. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories 118 • Available consumables 119 • Available accessories 120 • Available maintenance parts 121 • Storing the
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    where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 11. Maintenance 118
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    operating environment, printing interval, graphics, media type and media size. b. Supported for China only. Depending on the options, percentage of image area and Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine
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    depending on model or country (see "Features by model" on page 7). Accessory Function Optional tray a If you are experiencing frequent paper supply problems, you can attach an additional 520b sheet tray. RADF a Reverse Automatic Document Feeder. a. K2200ND Only. b. Plain paper 80 g/m2 (20 lbs
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    machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which is
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    . The consumables should remain in their original and unopened package until installation. If the consumables are removed from the printer, follow the instructions below to store the imaging unit properly. • Store the cartridge inside the protective bag from the original package. • Store lying flat
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    Storing the consumables 1 Imaging unit handling instructions • Opening the imaging unit package prior to use dramatically . • Do not expose the imaging unit to unnecessary vibrations or shock. • Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and
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    the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner. Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 16). 11. Maintenance 124
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    Redistributing toner If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 11. Maintenance 125
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    (see "Available consumables" on page 119). • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 16). • If toner gets
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    Replacing the toner cartridge 4 Replacing the toner cartridge Click this link to open an animation about clearing a jam. 11. Maintenance 127
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    Replacing the imaging unit • To prevent damage to the imaging unit, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green area of the imaging unit. Use the handle on the imaging unit to avoid touching this area. • Do not use
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    Replacing the imaging unit 11. Maintenance 129
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    Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • Some menus may not appear in the display
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    Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. • It may be necessary to press OK to navigate to lower-level menus for some
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    Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition
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    parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine. • Use a dry lint power switch off before cleaning the machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your
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    for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 16). 11. Maintenance 134
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    Cleaning the machine K220xND series only. 11. Maintenance 135
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    the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 16). 1 Slightly dampen a soft
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    Cleaning the machine 3 Wipe the surface of the scanner until it is clean and dry. 1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White bar 4 Close the scanner lid. 11. Maintenance 137
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    12. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 139 • Clearing jams 140 • Understanding the status LED 151 • Understanding display messages 153 • Power and cable connecting problems 159 • Printing problems 160
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    Paper feeding problems Condition Paper Remove excess paper from the tray. If you are printing on special materials, use the manual feeding in tray. • An incorrect type of paper is being used. Use only paper that the paper guides are against both sides of the envelopes. 12. Troubleshooting 139
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    Clearing jams To avoid tearing the paper, pull the jammed paper out slowly and gently. Illustrations on this user's guide may differ from your machine depending on its model or optional goods. Check your machine type (see "Front view" on page 16). 1 In tray1 Click
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    Clearing jams 2 In optional tray Click this link to open an animation about clearing a jam. 12. Troubleshooting 141
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    Clearing jams If you do not see the paper in this area, stop and go to next step: 12. Troubleshooting 142
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    Clearing jams 3 In the multi-purpose tray Click this link to open an animation about clearing a jam. 12. Troubleshooting 143
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    Clearing jams 4 Inside the machine The fuser area is hot. Take care when removing paper from the machine. Click this link to open an animation about clearing a jam. 1 1 2 2 12. Troubleshooting 144
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    Clearing jams 5 In the exit area Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper from the machine. 12. Troubleshooting 145
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    Clearing jams If you do not see the paper in this area, stop and go to next step: 12. Troubleshooting 146
  • Samsung MultiXpress SL-K2200 | User Guide - Page 147
    Clearing jams 6 In the duplex unit area Click this link to open an animation about clearing a jam. 1 2 12. Troubleshooting 147
  • Samsung MultiXpress SL-K2200 | User Guide - Page 148
    Clearing jams 7 Clearing original document jams To prevent document jams, use the scanner glass for thick, thin or mixed paper originals. To avoid tearing the document, remove the jammed document slowly and carefully. Original paper jam in front of scanner 12. Troubleshooting 148
  • Samsung MultiXpress SL-K2200 | User Guide - Page 149
    Clearing jams Original paper jam inside of scanner If you do not see the paper in this area, stop and go to next step: 12. Troubleshooting 149
  • Samsung MultiXpress SL-K2200 | User Guide - Page 150
    Clearing jams Original paper jam in exit area of scanner 1 2 2 1 Original paper jam in scanner duplex path 1 2 12. Troubleshooting 150
  • Samsung MultiXpress SL-K2200 | User Guide - Page 151
    the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 153). • You also can resolve the error with the guideline from the computer's Samsung Printing Status window. • If the problem persists, call a service representative. LED Status Off
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    stop printing. In this case, you can choose to stop or continue printing from the SyncThru™Web Service (Settings > Machine Settings > System > Setup > Supplies Management> Imaging Unit Stop) or Samsung off this option and continuing to print may damage the device's system. 12. Troubleshooting 152
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    reboot the power and try the printing job again. If the problem persists, call a service representative. • When you call for service, provide the service representative with the contents of display message. • Some messages may the jam (see "In the exit area" on page 145). 12. Troubleshooting 153
  • Samsung MultiXpress SL-K2200 | User Guide - Page 154
    is not is not for your compatible. machine. Check guide Install a Samsung-genuine imaging unit, designed for your machine is not not installed. three times. If the problem installed. persists, call for service. Install the unit. • Prepare IMG. unit Prepare 128). 12. Troubleshooting 154
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    Message Meaning Suggested solutions • Toner Not compatible Toner cartridge is not compatible. Check guide The indicated toner cartridge is not suitable for your machine. Install the corresponding toner even when red LED is turns on and the printer stops printing. 12. Troubleshooting 155
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    cartridge such as refilled or remanufactured. Samsung cannot guarantee a nongenuine Samsung cartridge's quality. Service or repair required as a result of using non-genuine Samsung cartridges will not be (see system "Printing a network configuration report" on page 53). 12. Troubleshooting 156
  • Samsung MultiXpress SL-K2200 | User Guide - Page 157
    unit. the problem persists, please call for service. • Error: [error number] Motor Failure: [error number] Turn off then on. Call for service if the problem There is a problem in the Reboot the power. If Motor system. the problem persists, please call for service. 12. Troubleshooting 157
  • Samsung MultiXpress SL-K2200 | User Guide - Page 158
    is a problem in the Check the tray2 tray 2. connection. • Error: [error number] Video System Failure: [error number] Call for service if the problem persists There is a problem in the Reboot the power. If video system. the problem persists, please call for service. 12. Troubleshooting 158
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    13 Power Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection cable between the computer and the it. • Disconnect the machine's cable and reconnect it. (Power / Wake Up) button on the control, 12. Troubleshooting 159
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    Printing problems Condition The machine does not print Replacing the toner cartridge" on page 126). If a system error occurs, contact your service representative. The connection cable between the computer and Disconnect the machine cable and reconnect it to the correct one. 12. Troubleshooting 160
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    Printing problems Condition Possible cause Suggested solutions on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard disk Get more hard disk Finally, try a new machine cable. 12. Troubleshooting 161
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    problems Some parts, such as the controller or the board, Contact a service representative. may be defective. The machine does not print PDF files the software application, the resolution will be reduced. This is not a problem, just keep printing. If you are bothered by the smoke [vapor], then
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    Printing problems Condition Possible cause The machine does not Paper size and paper size setting do not match. print special-sized paper, such as try again. Go to Printing Preferences, click Paper tab, and set type to Thin (see "Opening printing preferences" on page 62). 12. Troubleshooting 163
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    your machine (see "Cleaning the machine" on page 132). If these steps do not correct the problem, contact a service representative. The top half of the paper is printed lighter than the rest of the paper The to Recycled (see "Opening printing preferences" on page 62). 12. Troubleshooting 164
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    Thick (see "Opening printing preferences" on page 62). If these steps do not correct the problem, contact a service representative. If white spots appear on the page: • The paper is too rough and ). If these steps do not correct the problem, contact a service representative. 12. Troubleshooting 165
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    (see "Cleaning the machine" on page 132). If these steps do not correct the problem, contact a service representative. If the amount of background shading becomes unacceptable: • Change to a lighter weight install a new one (see "Replacing the toner cartridge" on page 126). 12. Troubleshooting 166
  • Samsung MultiXpress SL-K2200 | User Guide - Page 167
    the back of the page, the problem will likely correct itself after a few more pages. • The fusing assembly may be damaged. Contact a service representative. Background scatter A Background scatter results used, an overcharging can occur causing this copy quality problem. 12. Troubleshooting 167
  • Samsung MultiXpress SL-K2200 | User Guide - Page 168
    Printing quality problems Condition Misformed characters Suggested solutions • the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper paper 180° in the tray. 12. Troubleshooting 168
  • Samsung MultiXpress SL-K2200 | User Guide - Page 169
    Printing quality problems Condition Wrinkles or creases Suggested solutions • Ensure that the paper is loaded properly. • Check the paper type a new one (see "Replacing the toner cartridge" on page 126). • The machine may require repairing. Contact a service representative. 12. Troubleshooting 169
  • Samsung MultiXpress SL-K2200 | User Guide - Page 170
    it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 126). If the problem persists, the machine may require repairing. Contact a service representative. 12. Troubleshooting 170
  • Samsung MultiXpress SL-K2200 | User Guide - Page 171
    Printing quality problems Condition Curl Suggested solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack such as loose toner or light imaging. Change the altitude setting for your machine (see "Altitude adjustment" on page 112). 12. Troubleshooting 171
  • Samsung MultiXpress SL-K2200 | User Guide - Page 172
    the document feeder. If these steps do not correct the problem, contact a service representative. Image rubs off the copy easily. • Replace the the paper in the tray with a fresh supply. Check/adjust the paper guides, if necessary. • Ensure that the paper is the proper type and Troubleshooting 172
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    Scanning problems Condition The scanner does not work. The unit scans very slowly. Suggested solutions • Make sure that you place the original to BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer user's guide. 12. Troubleshooting 173
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    Scanning problems Condition Suggested solutions Message appears on your • There may be a copying or printing job in progress. Try your job Scanner is busy receiving or printing data. When the current job is completed, try again. • Invalid handle. • Scanning has failed. 12. Troubleshooting 174
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    Operating system problems 14 Common Windows problems Condition Suggested solutions "File in Use" message appears Exit all software /IP, USB, or WSD. Refer to the Microsoft Windows User's Guide that came with your computer for further information on Windows error messages. 12. Troubleshooting 175
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    13. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 177 • Regulatory information 182 • Copyright 191
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    Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Dimensiona Weighta Noise Levelbc Temperature Humidity Power ratingd Items Width x Length x Height Description 560 x 540 x
  • Samsung MultiXpress SL-K2200 | User Guide - Page 178
    Specifications Items Description Power consumptione Average operating mode Ready mode Less than 500 W Less than 70 W Power save modef Less than 1 W Power off modeg Less than 0.1 W a. Dimensions and weight are measured without a handset and other accessories. b. Sound Pressure Level, ISO
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    -bit or 64-bit processor or higher 512 MB (1 GB) 1 GB (2 GB) • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD-R/W IV 1 GHz 32-bit or 64-bit processor or higher 2 GB (2 GB) • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD
  • Samsung MultiXpress SL-K2200 | User Guide - Page 180
    Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. 13. Appendix 180
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    to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Network operating system Network protocols Specifications • Ethernet 10/100 Base-TX Wired Lan Windows® XP, Windows
  • Samsung MultiXpress SL-K2200 | User Guide - Page 182
    never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition. Warning Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible, can damage
  • Samsung MultiXpress SL-K2200 | User Guide - Page 183
    Regulatory information 6 Mercury Safety 8 Recycling Contains Mercury, Dispose According to Local, State or Federal Laws.(U.S.A. only) Recycle or dispose of the packaging material for this product in an environmentally responsible manner. 7 Power saver This printer contains advanced energy
  • Samsung MultiXpress SL-K2200 | User Guide - Page 184
    Regulatory information 9 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB
  • Samsung MultiXpress SL-K2200 | User Guide - Page 185
    Regulatory information 12 Taiwan only 15 Turkey only 13 Russia / Kazakhstan / Belarus only 14 Germany only 16 Thailand only This telecommunication equipment conforms to NTC technical requirement. 17 Canada only This product meets the applicable Industry Canada technical specifications. / Le
  • Samsung MultiXpress SL-K2200 | User Guide - Page 186
    Regulatory information 18 Replacing the Fitted Plug (for UK Only) Important warning: Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to
  • Samsung MultiXpress SL-K2200 | User Guide - Page 187
    of Low Voltage Directive (2006/95/ EC), EMC Directive (2004/108/EC). The declaration of conformity may be consulted at www.samsung.com, go to Support > Download center and enter your printer (MFP) name to browse the EuDoC. January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of
  • Samsung MultiXpress SL-K2200 | User Guide - Page 188
    Regulatory information 20 China only Website: http://www.samsung.com/cn/support/location/supportServiceLocation.do?page=SERVICE.LOCATION 13. Appendix 188
  • Samsung MultiXpress SL-K2200 | User Guide - Page 189
    Regulatory information 13. Appendix 189
  • Samsung MultiXpress SL-K2200 | User Guide - Page 190
    13. Appendix 190
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    notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user's guide. • Microsoft, Internet Explorer, Excel, Word, PowerPoint, and Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States
  • Samsung MultiXpress SL-K2200 | User Guide - Page 192
    the terminologies commonly used with printing as well as mentioned in this user's guide. 802.11 802.11 is a set of standards for wireless local area same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may
  • Samsung MultiXpress SL-K2200 | User Guide - Page 193
    Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client.
  • Samsung MultiXpress SL-K2200 | User Guide - Page 194
    network to share information with each other across the network. DNS Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. Duplex A mechanism that will automatically turn
  • Samsung MultiXpress SL-K2200 | User Guide - Page 195
    as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet). Fuser Unit The part
  • Samsung MultiXpress SL-K2200 | User Guide - Page 196
    to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website. Mass storage device, commonly referred to as a hard drive or hard disk, is a nonvolatile storage device which stores digitally
  • Samsung MultiXpress SL-K2200 | User Guide - Page 197
    be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more capable Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities
  • Samsung MultiXpress SL-K2200 | User Guide - Page 198
    Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine. MAC address Media Access Control (MAC)
  • Samsung MultiXpress SL-K2200 | User Guide - Page 199
    network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Open Systems Interconnection (OSI) is a model
  • Samsung MultiXpress SL-K2200 | User Guide - Page 200
    original sheet of paper so that the machine can scan on both sides of the paper. RADIUS Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames and passwords using
  • Samsung MultiXpress SL-K2200 | User Guide - Page 201
    are specified, and then the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server. SSID Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to
  • Samsung MultiXpress SL-K2200 | User Guide - Page 202
    Glossary Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by a combination of heat/pressure from the fuser, causing
  • Samsung MultiXpress SL-K2200 | User Guide - Page 203
    more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. XPS XML Paper Specification (XPS) is a specification for a Page
  • Samsung MultiXpress SL-K2200 | User Guide - Page 204
    Index A accessories ordering AnyWeb Print B buttons Darkness id copy numeric keypad reduce/enlarge C cleaning inside outside pickup roller scan unit cleaning a machine control panel copy general setup copying basic copying reducing or enlarging copies 86 J D jam 120 clearing jam 140 default
  • Samsung MultiXpress SL-K2200 | User Guide - Page 205
    connector ordering placing a machine adjusting the altitude 112 paper feeding problems 139 print power problems 159 general setup 60 printing problems 160 54 print media 106 card stock 181 guidelines 49 output support 50 preprinted paper 53 setting the paper size 53 setting
  • Samsung MultiXpress SL-K2200 | User Guide - Page 206
    Web Service general information 110 SyncThru™ Web Service 110 T toner cartridge estimated life 123 handling instructions 123 63 W watermark create 72 delete 72 edit 72 Windows common Windows problems 175 driver installation for network connected 54 driver installation for USB
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K220x series
User Guide
User Guide