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Clearing jams If you do not see the paper in this area, stop and go to next step: 12. Troubleshooting 142

Section	Page
User Guide	1
1. Introduction	5
Key benefits	6
Features by model	7
About this user’s guide	9
Safety information	10
Machine overview	15
Control panel overview	18
2. Menu Overview	20
Accessing the menus	21
Menu overview	22
3. Media and Tray	28
Tray overview	29
Loading paper in the tray	30
Printing on special media	34
Setting the paper size and type	36
Loading the original	37
Selecting print media	41
Print media specifications	42
4. Software Installation	44
Installation for Windows	45
Reinstallation for Windows	47
5. Using a Network- Connected Machine	48
Useful network programs	49
IPv6 configuration	50
Installing software over the network	53
6. Printing	59
Print setup on the control panel	60
Windows printing	61
7. Copying	81
Copy features on the control panel	82
Basic copying	85
ID card copying	88
8. Scanning	90
Scanning from the machine	91
Scanning from a computer	94
9. System and Other Settings	100
Machine setup	101
Paper setup	103
Report	104
Maintenance	105
Network setup	106
10. Useful Setting	108
Machine’s basic settings	109
Using SyncThru™ Web Service	110
Altitude adjustment	112
Using Samsung Easy Document Creator	113
Using Samsung Easy Printer Manager	114
11. Maintenance	117
Ordering supplies and accessories	118
Available consumables	119
Available accessories	120
Available maintenance parts	121
Storing the consumables	122
Redistributing toner	124
Replacing the toner cartridge	126
Replacing the imaging unit	128
Monitoring the supplies life	130
Setting the toner low alert	131
Cleaning the machine	132
12. Troubleshooting	138
Paper feeding problems	139
Clearing jams	140
Understanding the status LED	151
Understanding display messages	153
Power and cable connecting problems	159
Printing problems	160
Printing quality problems	164
Copying problems	172
Scanning problems	173
Operating system problems	175
13. Appendix	176
Specifications	177
Regulatory information	182
Copyright	191
Glossary	192
Index	204
A	204
accessories	204
ordering 120	204
AnyWeb Print 78	204
B	204
buttons	204
Darkness 19	204
id copy 18	204
numeric keypad 19	204
reduce/enlarge 18	204
C	204
cleaning	204
inside 133	204
outside 132	204
pickup roller 134	204
scan unit 136	204
cleaning a machine 132	204
control panel 18	204
copy	204
general setup 82	204
copying	204
basic copying 85	204
reducing or enlarging copies 86	204
D	204
default settings	204
tray setting 36	204
E	204
easy document creator 113	204
e-book conversion 113	204
eco printing 78	204
error message 153	204
F	204
favorites settings, for printing 63	204
features 6	204
machine features 81, 90, 100, 108	204
print media feature 42	204
front view 16	204
G	204
glossary 192	204
I	204
id copy 88	204
J	204
jam	204
clearing jam 140	204
L	204
LCD display	204
browsing the machine status 82, 84, 104	204
loading	204
paper in multi-purpose tray 32	204
paper in the tray1 30	204
special media 34	204
loading originals 37	204
M	204
machine information 82, 84, 104	204
machine setup	204
machine status 82, 84, 104	204
maintenance parts 121	204
menu overview 21	204
multi-purpose tray	204
loading 32	204
using special media 34	204
N	205
network	205
driver installation	205
Windows 54	205
general setup 106	205
installing environment 181	205
introducing network programs 49	205
IPv6 configuration 50	205
SetIP program 53	205
wired network setup 53	205
O	205
optional tray	205
loading paper 30	205
ordering 120	205
overlay printing	205
create 73	205
delete 73	205
print 73	205
P	205
Parallel connector	205
ordering 120	205
placing a machine	205
adjusting the altitude 112	205
print	205
general setup 60	205
print media	205
card stock 34	205
guidelines 41	205
output support 42	205
preprinted paper 35	205
setting the paper size 36	205
setting the paper type 36	205
special media 34	205
print menu 60	205
printer status	205
general information 75	205
printing	205
changing the default print settings 63	205
printing a document	205
Windows 61	205
printing to a file 74	205
setting as a default machine 64	205
problem	205
operating system problems 175	205
problems	205
copying problems 172	205
paper feeding problems 139	205
power problems 159	205
printing problems 160	205
printing quality problems 164	205
scanning problems 173	205
R	205
rear view 17	205
regulatiory information 182	205
reports	205
machine information 82, 83, 101, 104	205
S	205
safety	205
information 10	205
symbols 10	205
Samsung Easy Document Creator 95	205
samsung printer experience 76	205
Samsung Printer Status 75	205
scan	205
general setup 91	205
scan feature 94	205
Scanning	205
Scanning with Samsung Easy Document Creator 95	205
scanning	206
Scanning from image editing program 94	206
Scanning from network connected machine 96, 97	206
Scanning using the WIA driver 95	206
SetIP program 53	206
specifications 177	206
print media 42	206
status 19	206
supplies	206
available supplies 119	206
estimated toner cartridge life 123	206
monitoring the supplies life 130	206
ordering 119	206
replacing toner cartridge 126	206
SyncThru Web Service	206
general information 110	206
SyncThru™ Web Service 110	206
T	206
toner cartridge	206
estimated life 123	206
handling instructions 123	206
non-Samsung and refilled 123	206
redistributing toner 124	206
replacing the cartridge 126	206
storing 122	206
tray	206
adjusting the width and length 29	206
changing the tray size 29	206
loading paper in multi-purpose tray 32	206
ordering an optional tray 120	206
ordering an parallel connector 120	206
setting the paper size and type 36	206
U	206
understanding the status LED 151	206
USB cable	206
driver installation 45, 47	206
using help 63	206
W	206
watermark	206
create 72	206
delete 72	206
edit 72	206
Windows	206
common Windows problems 175	206
driver installation for network connected 54	206
driver installation for USB cable connected 45, 47	206
system requirements 179	206

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12. Troubleshooting

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