Samsung NX58M6850SS/AA User Manual - Page 47

English 47, Problem, Possible cause, Action, This is normal. The oven will

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Problem Excessive smoking during a self-cleaning cycle. Possible cause This is the first time the oven has been cleaned. The oven door will not open after a selfcleaning cycle. The oven is not clean after a self-cleaning cycle. This is normal. A fine dust or ash is normal. Action This is normal. The oven will always smoke more the first time it is cleaned. Wipe up all excessive soil before starting the self-cleaning cycle. If smoke persists, press the OFF/ CLEAR pad. Open the windows to clear the smoke from the room. After the oven has cooled and unlocked, wipe up excessive soil and reset the oven for selfcleaning. The oven door will stay locked until the oven temperature drops below 392 °F. This can be wiped clean with a damp cloth. Set the self-cleaning cycle for a longer cleaning time. The cycle was not long enough to burn off the dirt buildup. Extremely dirty ovens require hand-cleaning of excessive spillovers and food buildup before you start a self-cleaning cycle. Multiple self-cleaning cycles may be necessary to completely clean the oven. Problem Possible cause Steam or smoke coming from under the control panel. This is normal. A burning or oily odor coming from the vent. A strong odor. This is normal for a new oven and will disappear within 1/2 hour of the first bake cycle. This is temporary. Oven racks are This is normal. difficult to slide. Fan noise. This is normal. The convection fan is not working. This is normal. Action The oven vent is located there. More steam is visible when you use the convection functions or when baking or roasting multiple items at the same time. To speed the process, set a selfcleaning cycle for a minimum of 3 hours. (See page 41.) The insulation around the inside of the oven emits an odor the first few times the oven is used. Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. Racks become dull and hard to slide if they are left in the oven during a self-clean cycle. The convection fan runs until the function is over or the door is opened. The fan starts automatically when the oven reaches the preheat temperature. Troubleshooting NX7000K_VE_NX58M6850SS_AA_DG68-00909A-04_EN+MES+CFR.indb 47 English 47 2018-08-29 5:15:12

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English 47
Troubleshooting
Problem
Possible cause
Action
Steam or smoke
coming from
under the
control panel.
This is normal.
The oven vent is located there.
More steam is visible when you
use the convection functions or
when baking or roasting multiple
items at the same time.
A burning
or oily odor
coming from
the vent.
This is normal for a new
oven and will disappear
within 1/2 hour of the
first bake cycle.
To speed the process, set a self-
cleaning cycle for a minimum of
3 hours. (See page
41
.)
A strong odor.
This is temporary.
The insulation around the inside
of the oven emits an odor the first
few times the oven is used.
Oven racks are
difficult to slide.
This is normal.
Apply a small amount of vegetable
oil to a paper towel and wipe the
edges of the oven racks with the
paper towel. Racks become dull
and hard to slide if they are left in
the oven during a self-clean cycle.
Fan noise.
This is normal.
The convection fan runs until the
function is over or the door is
opened.
The convection
fan is not
working.
This is normal.
The fan starts automatically when
the oven reaches the preheat
temperature.
Problem
Possible cause
Action
Excessive
smoking during
a self-cleaning
cycle.
This is the first time the
oven has been cleaned.
This is normal. The oven will
always smoke more the first time
it is cleaned.
Wipe up all excessive soil before
starting the self-cleaning cycle.
If smoke persists, press the
OFF/
CLEAR
pad. Open the windows to
clear the smoke from the room.
After the oven has cooled and
unlocked, wipe up excessive soil
and reset the oven for self-
cleaning.
The oven door
will not open
after a self-
cleaning cycle.
This is normal.
The oven door will stay locked
until the oven temperature drops
below 392 °F.
The oven is not
clean after a
self-cleaning
cycle.
A fine dust or ash is
normal.
This can be wiped clean with a
damp cloth.
Set the self-cleaning cycle for a
longer cleaning time.
The cycle was not long enough to
burn off the dirt buildup.
Extremely dirty ovens require
hand-cleaning of excessive
spillovers and food buildup before
you start a self-cleaning cycle.
Multiple self-cleaning cycles may
be necessary to completely clean
the oven.
NX7000K_VE_NX58M6850SS_AA_DG68-00909A-04_EN+MES+CFR.indb
47
2018-08-29
°° 5:15:12