Sharp FO-2970M FO-2970M Operation Manual - Page 127
Dialing and transmission problems
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Problems and Solutions 10. Troubleshooting Dialing and transmission problems Problem Solution No dial tone when you • Make sure the handset cord is connected to the pick up the handset or correct jack. See Connecting the handset in press the SPEAKER key. Connections in Chapter 1. Dialing is not possible. • Make sure the power cord is properly plugged into a power outlet. • Make sure that the telephone line is properly connected to both the TEL. LINE jack and the wall jack. • Make sure that the fax machine is set to the correct dialing mode for your telephone line. See Connecting the telephone line cord in Connnections in Chapter 1. The power is on, but no transmission takes place. • Make sure that the receiving machine has paper. • Make sure that the telephone line cord is plugged into the TEL. LINE jack, and not the TEL. SET jack. • If the receiving machine is in manual mode with no attendant, reception will not be possible. • Check the display for error messages. • Pick up the handset and check for a dial tone. Nothing is printed at the receiving end. • Make sure that the document for transmission is placed face down in the feeder. A distorted image is received at the other end. • If Error Correction Mode is turned off (see Error Correction Mode in Chapter 2), noise on the telephone line may cause distortion. Try sending the document again. • Make a copy of the document on your fax machine. If the copy is also distorted, your fax machine may need service. 125