Sharp MX-C312 Operation Guide - Page 764

TROUBLESHOOTING Problem Color printing does not take place. Two-sided printing does not take place. Point to check Is the color mode set to "Color"? Have functions been disabled by the administrator? Does the paper type setting of the selected tray specify a type of paper that cannot be used for two-sided printing? Are you using a special size or type of paper? Have functions been disabled by the administrator? Solution Select "Automatic" or "Color" for the color mode setting. The color mode setting is configured as follows: Windows: On the [Color] tab of the printer driver. Macintosh: In the [Color] menu of the print window. In Windows, [Black and White Print] can also be selected on the [Main] tab of the printer driver. If you wish to print in color, make sure that the [Black and White Print] checkbox on the [Main] tab is not selected . When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. Check "Tray Settings" in the system settings. If the [Disable Duplex] checkbox is selected , two-sided printing using that tray will not be possible. Change the paper type setting to a type that can be used for two-sided printing. ➞ System Settings > "Paper Tray Settings" > "Tray Settings" > "Change" For the paper types and sizes that can be used for two-sided printing, see "MACHINE SPECIFICATIONS / COPIER SPECIFICATIONS" (page 1-116). Some functions may have been disabled in the system settings (administrator). Check with your administrator. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. 8-23 Contents