Sharp MX-C312 Operation Guide - Page 788

TROUBLESHOOTING Problem Part of the image is cut off. Point to check Has the correct paper size been set? Was the original placed in the correct position? Printing takes place on the wrong side of the paper. Is the paper loaded with the print side facing in the correct direction? A cover or insert is not printed on the specified paper. Has the paper type been set correctly? Solution If you are using a special size, be sure to specify the paper size. If the size of paper loaded in a tray was changed, be sure to check the paper size setting. ➞ System Settings > "Paper Tray Settings" > "Tray Settings" If you are using the document glass, be sure to place the original in the left center of the document glass. ☞ 1. BEFORE USING THE MACHINE "PLACING THE ORIGINAL ON THE DOCUMENT GLASS" (page 1-38) • Trays 1 to 4: Load the paper with the front side facing up*. • Bypass tray: Load the paper with the front side facing down*. * When the paper type is "Pre-Punched", "Pre-Printed" or "Letter Head", load the paper in the opposite way. (Except when "Disabling of Duplex" is enabled in the system settings (administrator). For the current setting, check with your administrator.) If the paper type set for the cover or insert is not the same as the paper type set for the tray, paper will be fed from a different tray. Set the correct paper type for the tray that contains the paper specified for the cover or insert. ➞ System Settings > "Paper Tray Settings" > "Tray Settings" PROBLEMS RELATED TO PERIPHERAL DEVICES Problem The connected USB device cannot be used. The connected USB memory cannot be used. Point to check Is the USB device compatible with the machine? Is the connected USB device recognized correctly? Is the format of the USB memory FAT32? Are you using a USB memory with a capacity of more than 32 GB? Solution Ask your dealer if the device is compatible with the machine. Use "USB-Device Check" in the system settings to check whether or not the device can be recognized. ➞ System Settings > "USB-Device Check" If it is not recognized, connect it once again. If the format of the USB memory is other than FAT32, use your computer to change the format to FAT32. Use a 32-GB or less USB memory. 8-47 Contents