Sony Ericsson W760i User Guide - Page 63

Troubleshooting, Common questions - problems

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Keypad lock You can set this lock to avoid accidental dialling. Incoming calls can be answered without unlocking the keypad. Calls to the international emergency number 112 can still be made. To use the automatic keylock 1 From standby select Menu > Settings > the General tab > Security > Automatic keylock. 2 Select an option. To unlock the keypad manually • From standby press any key and select Unlock > OK. IMEI number Keep a copy of your IMEI (International Mobile Equipment Identity) number in case your phone is stolen. To view your IMEI number • From standby press , , , , . Troubleshooting Some problems will require you to call your network operator. For more support go to www.sonyericsson.com/support. Common questions Master reset If you select Reset settings, the changes that you have made to settings will be deleted. If you select Reset all, in addition to your changes to settings, all contacts, messages, personal data, and content that you have downloaded, received or edited will also be deleted. To reset the phone 1 From standby select Menu > Settings > the General tab > Master reset. 2 Select an option. 3 Follow the instructions that appear. I cannot charge the phone or battery capacity is low The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors. Troubleshooting 61 This is the Internet version of the User's guide. © Print only for private use.

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61
Troubleshooting
Keypad lock
You can set this lock to avoid
accidental dialling. Incoming calls
can be answered without unlocking
the keypad.
To use the automatic keylock
1
From standby select
Menu
>
Settings
> the
General
tab >
Security
>
Automatic keylock
.
2
Select an option.
To unlock the keypad manually
•
From standby press any key and
select
Unlock
>
OK
.
IMEI number
Keep a copy of your IMEI (International
Mobile Equipment Identity) number in
case your phone is stolen.
To view your IMEI number
•
From standby press
,
,
,
,
.
Troubleshooting
Some problems will require you to call
your network operator.
For more support go to
www.sonyericsson.com/support
.
Common questions
Master reset
If you select
Reset settings
, the
changes that you have made to settings
will be deleted.
If you select
Reset all
, in addition to
your changes to settings, all contacts,
messages, personal data, and content
that you have downloaded, received
or edited will also be deleted.
To reset the phone
1
From standby select
Menu
>
Settings
> the
General
tab >
Master reset
.
2
Select an option.
3
Follow the instructions that appear.
I cannot charge the phone or battery
capacity is low
The charger is not properly connected
or the battery connection is poor.
Remove the battery and clean the
connectors.
Calls to the international emergency
number 112 can still be made.
This is the Internet version of the User’s guide. ' Print only for private use.