Sony PRS-950 User Guide - Page 151
The Reader cannot be recognized by your computer. - software
UPC - 027242807662
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Troubleshooting The Reader cannot be recognized by your computer. A USB hub or USB extension cable is used for the connection. Connection via an extension cable or USB hub is not guaranteed. Connect the USB cable directly to the computer. Disconnect the USB cable from the Reader, then reconnect it after a while. If the Reader is locked, it will not be recognized by your computer , set [Device Lock] to [Off ] ( 129). While the Reader is connected to a computer, do not turn on, restart, wake up from sleep mode, or shut down the computer. Doing so may make the Reader unrecognizable by the computer. Disconnect the Reader from the computer before performing these operations. Use the supplied USB cable. There may be a malfunction with the USB port on your computer. Connect the supplied USB cable to another port on the computer. It may take a while for the software to be recognized by the computer. Wait for a moment. If none of the above solves the problem, press the RESET hole of the Reader ( 142), after 5 seconds turn on the Reader again, and then reconnect the supplied USB cable. Content cannot be transferred to the Reader from your computer. There is not enough free space on the Reader memory. Check [About] ( 124) for free space on internal memory, then delete unnecessary data. The Reader is not authorized. Authorize the Reader using Reader Library. Refer to "Authorizing Your Computer and the Reader Device for eBook Stores" in Reader Library Help. Table of Contents Index 151