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Toshiba 8100 Tecra 8100 Users Guide (PDF) 20030103 - Page 15

Troubleshooting Guide

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xv Desktop Management Interface 196 Advanced Configuration and Power Interface 196 Operating system compatibility 197 System management 197 Asset management 197 Fault management 199 Enterprise management software compatibility .......... 200 Advanced features via the NetDock 201 Security management 203 System password in Flash, Not CMOS 203 Supervisor password 203 Boot String 204 Hard disk drive password 204 HDD supervisor level password 204 Eject password 205 Dock prevention lock 205 Cable connection 205 Chapter 10: Troubleshooting Guide 207 Problems that are easy to fix 207 Problems when you turn on the computer 208 Resolving a hardware conflict 213 Using the Windows 98 Second Edition troubleshooting feature 213 A plan of action 213 Resolving hardware conflicts on your own 213 Fixing device-related problems 216 Memory card problems 216 Power and the batteries 217 Keyboard problems 219 AccuPoint II problems 220 Display problems 220 Disk drive problems 222 Modem problems 225

Section	Page
Tecra 8100 Series User’s Guide	1
Model: Tecra 8100 Series	2
FCC Notice “Declaration of Conformity Information”	2
Industry Canada Requirement	3
FCC Requirements	3
Installation	3
Type of Service	3
Telephone Company Procedures	4
If Problems Arise	4
Disconnection	4
Fax Branding	4
Notes for users in Australia and New Zealand	4
Instructions for IC CS-03 certified equipment	5
1 NOTICE: The Industry Canada label identifies certified equipment. This certification means that...	5
2 The user manual of analog equipment must contain the equipment’s Ringer Equivalence Number (REN...	5
3 The standard connecting arrangement (telephone jack type) for this equipment is jack type(s): U...	5
CD-ROM / DVD-ROM Safety Instruction	6
Location of the required label	6
Copyright	7
Export Administration Regulation	7
Notice	7
Trademarks	8
Energy Star Compliance	8
Contents	9
Part I: Getting to Know Your Computer	9
Chapter 1: Finding Your Way Around 1	9
Chapter 2: Getting Started 13	9
Chapter 3: Connecting Other External Devices 31	10
Chapter 4: Learning the Basics 59	11
Chapter 5: Power Management 87	12
Part II: Technical Reference	13
Chapter 6: Exploring Your Options 113	13
Chapter 7: Toshiba Utilities 141	13
Chapter 8: Keeping Your Files Safe 161	14
Chapter 9: Managing Your Tecra 8100 Computer 195	14
Chapter 10: Troubleshooting Guide 207	15
Part III: Appendixes	16
Appendix A: Hot Keys 255	16
Appendix B: Features and Specifications 261	16
Appendix C: Power Cable Connectors 273	16
Appendix D: System Resources 275	16
Appendix E: Video Modes 283	16
Glossary 287	16
Index 317	16
Introduction	19
About this guide	20
Safety icons	20
Other icons used	21
Other documentation	22
Operating system differences	22
Service options	23
Part I	25
Getting to Know Your Computer	25
What’s in Part I	25
Chapter 1	26
Finding Your Way Around	27
This chapter presents a “grand tour” of your Tecra 8100 computer with illustrations to guide you ...	27
It serves as a reference when you need to locate specific parts of the computer.	27
Making sure you have everything	27
Before you do anything else, consult the Quick Start card shipped with your unit to make sure you...	27
If any items are missing or damaged, notify your network administrator.	27
Finding where everything’s located	27
The next few pages take you on a guided tour of the computer and its components.	27
Front with the display panel closed	28
The system indicator panel is made up of several status lights that provide information about var...	28
Sliding the display latch opens the computer display panel. For more information, see “Keyboard a...	28
The battery powers the computer when it is not connected to an AC outlet.	28
The volume control dial lets you adjust the loudness of the system speakers.	28
Pressing the reset button restarts the computer. This button overrides the Suspend/Standby comman...	28
Left side	29
The PC Card ejection tabs allow easy removal of PC Cards.	29
The PC Card slots allow you to use Type I, Type II, or Type III PC Cards.	29
The left side speaker lets you hear stereo sound from a CD or DVD in addition to system alarms an...	29
The 3.5 mm headphone jack lets you connect stereo headphones or other audio output devices. Conne...	29
The 3.5 mm microphone jack lets you connect an external monaural microphone or other audio input...	29
The cooling vent provides ventilation to keep the computer’s Pentium® processor from overheating....	29
The PC Card lock, when used with the security lock, prevents unauthorized removal of the PC Cards.	30
The external diskette drive cover protects the external drive port. To connect the external diske...	30
For more information about the external diskette drive, see “External diskette drive” on page11.	30
The power button cover protects the power button. Slide this cover toward the rear of the compute...	30
Back	30
The USB (Universal Serial Bus) port provides a connection for USB peripherals. USB is a single-ca...	30
The PS/2™ port lets you connect an optional PS/2-compatible mouse or keyboard. You can use an opt...	31
The fast infrared port allows cable-free communication with another device, such as a computer or...	31
The monitor port allows you to connect an external monitor. For more information, see “Using exte...	31
The expansion port allows you to connect one of several available expansion stations. These devic...	31
The serial port lets you connect a serial mouse, serial printer, or other serial device.	31
The parallel port lets you connect a parallel printer or other parallel device. For more informat...	31
The DC IN socket is where you plug in the AC adapter.	31
Right side	32
The right side speaker lets you hear stereo sound from a CD or DVD in addition to system alarms a...	32
The SelectBay® allows you to use one of several possible SelectBay modules. The DVD-ROM drive is ...	32
The modem port lets you connect the computer’s internal modem directly to a conventional telephon...	32
The composite video port lets you connect your computer to an external video device such as a sta...	32
Attaching an optional PORT-Noteworthy Computer Lock Cable to the security lock slot lets you anch...	32
Underside	33
The battery module enables you to use the Tecra when a standard electrical outlet is not availabl...	33
The SelectBay lock ejects the SelectBay module from the computer.	33
The SelectBay of the Tecra can contain one of several interchangeable devices, offering exception...	33
The memory module lets you add more memory to your Tecra computer. For more information, see “Add...	33
The PC Card lock keeps the PC Cards secure in their slots.	33
The PC Card lock retaining screw prevents the PC Card lock from accidentally releasing the PC Car...	33
Keyboard and display features	34
To view the front of the computer with the display panel open:	34
1 Locate the display latch on the front of the computer.	34
2 Slide the display latch to the right and lift the display panel.	34
3 Adjust the display panel to a comfortable viewing angle.	34
Front with the display panel open	34
The computer’s screen is a liquid crystal display (LCD) that provides clear, sharp images.	35
The 85-key keyboard provides all the functionality of a full-size keyboard. For more information,...	35
The lights on the keyboard indicator panel provide information about various keyboard functions. ...	35
The AccuPoint® II pointing device combines the function of a mouse with the convenience of never ...	35
The built-in microphone lets you record sounds.	35
The system indicator panel is made up of several status lights that provide information about var...	35
Indicator panel lights	35
Two sets of indicator lights, the system indicator panel and the keyboard indicator panel, displa...	35
System indicator lights	35
This panel is located on the front of the computer.	35
The AC power light glows green when the computer is connected to an external power source.	35
The on/off light glows green when the computer is on. It flashes amber when you turn off the comp...	36
The main battery light indicates the state of the main battery. The light glows amber when the ba...	36
The SelectBay battery light indicates the state of a secondary battery in the SelectBay, if insta...	36
The hard disk drive light indicates that the hard disk is currently in use.	36
The SelectBay drive light indicates that the module installed in the SelectBay or the external di...	36
Keyboard indicator lights	36
The lights on the keyboard indicator panel provide information about keyboard functions.	36
The caps lock light glows when you press the caps lock key. When this light is on, pressing a let...	36
The cursor control mode light glows when the cursor control overlay is on. When this light is on,...	36
The numlock light glows when the numeric overlay is on. When this light is on, pressing an overla...	37
External diskette drive	37
Your computer comes with an external diskette drive designed for use with 3.5-inch diskettes.	37
You may connect the external diskette drive using the external diskette drive port on the left si...	37
Chapter 2	38
Getting Started	39
This chapter provides tips for working comfortably, describes how to connect components, and expl...	39
Selecting a place to work	39
Your computer is designed to be used in a variety of locations and situations. This section provi...	39
Creating a computer-friendly environment	39
Place the computer on a flat surface that is large enough for the computer and any other items yo...	39
To keep your computer in prime operating condition, protect your work area from:	39
Keeping yourself comfortable	40
Strain and stress injuries are becoming more common as people spend more time using their compute...	40
This section provides hints on avoiding strain and stress injuries. For more information, consult...	40
Placement of the computer	41
Proper placement of the computer and external devices is important to avoid stress-related injuri...	41
Seating and posture	41
When using your computer, maintain good posture with your body relaxed and your weight distribute...	41
If you are using a conventional chair:	42
Lighting	42
Proper lighting can improve the readability of the display and reduce eyestrain.	42
Arms and wrists	42
Work habits	43
The key to avoiding discomfort or injury from strain is to vary your activities. If possible, sch...	43
Other precautions	43
Your Tecra computer is designed to optimize safety, minimize strain, and withstand the rigors of ...	43
Setting up your computer	45
If you are using the computer for the first time, you need to connect the AC adapter to power the...	45
Connecting the AC adapter	45
The AC adapter enables you to power the computer from an electrical outlet and to charge the comp...	45
To connect AC power to the computer:	45
1 Connect the power cable to the AC adapter.	45
2 Plug the AC adapter into the DC IN socket on the rear of the computer.	46
3 Connect the power cable to a live electrical outlet.	46
Charging the battery	47
Before you can use the battery to power the computer, you must charge it. Connect the computer to...	47
Charging time for the battery varies depending upon the demand placed on the AC adapter. If the c...	47
For more information on battery use, see “Running the computer on battery power” on page88.	47
Connecting other external components	47
You should attach any other external components and devices to your Tecra computer before you tur...	47
Turning on the computer	48
The computer is now ready for you to turn it on and begin using it.	48
Opening the display panel	48
1 Release the display latch.	48
2 Lift the display panel.	48
Turning on the power	48
To turn on the computer:	48
1 Make sure any external devices (such as the AC adapter) are properly connected and ready.	48
2 If the diskette drive is connected, check that it is empty.	48
3 Slide the power button cover on the left side of the computer toward the rear, revealing the po...	48
4 Press and hold the power button in until the on/off light on the system indicator panel turns o...	49
5 The preinstalled operating system will load automatically.	50
Operating system	50
Your computer comes with one of the following operating systems preinstalled:	50
The appropriate Microsoft operating system documentation comes with your Toshiba computer.	50
Using the computer for the first time	50
When you start your computer for the first time, it prompts you to:	50
Windows automatically detects and installs the devices it finds on your computer. Follow the inst...	50
Registering your computer	51
The last step in setting up your computer is to register your computer.	51
Sending in your product registration card lets Toshiba keep you up to date with information about...	51
Registering your computer also extends your Toshiba warranty worldwide at no charge to you. See t...	51
Windows NT does not support online registration. To register your computer, complete and mail the...	51
When and how to turn off the computer	52
It’s a good idea to turn off your computer when you’re not using it for a while.	52
Turning off the computer for a short period of time	52
If you have work in progress and expect to resume shortly, use the Windows Suspend/Standby comman...	52
The computer saves the state of all open programs, turns off the display, and goes into a low-pow...	52
The on/off light pulsates amber indicating the machine is in Standby mode.	52
You may configure your Tecra 8100 for additional Suspend/ Standby options. For more information, ...	52
Turning off the computer for a long period of time	53
To leave the computer turned off for a longer period, use the Windows Shut Down command.	53
To shut down Windows 98 Second Edition and turn off your computer:	53
1 Click the Start menu, then Hibernate, or select Start, then Shut Down.	53
2 Select Shut down and click OK.	53
To shut down Windows NT and turn off your computer:	54
1 Click the Start menu, then click Shut Down.	54
2 Select Shut down the computer, then click Yes.	54
Windows NT shuts down. A message tells you to wait while data is saved to disk. Then the computer...	54
There are a few additional things to keep in mind when you turn off the power.	54
Chapter 3	56
Connecting Other External Devices	57
Using external display devices	57
Connecting the display device	58
Selecting video cables	58
Connecting to the composite video port	59
1 Connect one end of the video cable to the external video device.	59
2 Connect the other end of the video cable to the plug on the video port adapter (included with y...	59
3 Connect the other end of the video port adapter cable to the composite video port on the left s...	59
4 Turn on the external video device.	59
5 Set the display mode by pressing Fn + F5, or by setting the Display Properties settings. For mo...	59
Connecting an external monitor	59
1 Connect the monitor’s video cable to the monitor port on the back of the computer.	59
2 Connect the monitor’s power cable to a live electrical outlet.	59
3 Turn on the external monitor.	59
4 Set the display mode by pressing Fn + F5, or by setting the Display Properties settings. For mo...	59
Directing the display output when you turn on the computer	60
1 Press Fn and F5 simultaneously.	60
2 While holding down Fn, press F5 repeatedly until the setting you want takes effect.	60
3 Release the Fn key.	60
Adjusting the quality of the external display	61
Video limitations	61
Using an external keyboard	62
Making your external keyboard emulate the Fn key	62
Using a mouse	62
Setting up a PS/2 mouse with the AccuPoint II	63
PS/2 mouse with Windows98SecondEdition	63
1 Click Start, Settings, then point to Control Panel.	63
2 Double click the Toshiba Hardware Setup icon.	63
3 Select the Pointing Devices tab and click Simultaneous.	63
PS/2 mouse with Windows NT	63
1 Click Start, select Programs, then select Toshiba Utilities.	63
2 Click Hardware Setup, click the Hardware Options button, and then select the Pointing Devices tab.	63
3 Select the Simultaneous radio button and click OK.	63
Connecting a local printer	64
1 If the computer is on, turn it off.	64
2 Connect the printer cable to the printer and to the computer’s parallel port. Use the printer c...	64
3 Plug the printer’s power cable into a live electrical outlet.	65
4 See your printer documentation for additional configuration steps.	65
Connecting the external diskette drive	65
Connecting external speakers or headphones	66
1 Locate the headphone jack on the left side of the computer. It’s beside the external microphone...	66
2 Using any necessary adapters, plug the cable from the external audio device into the headphone ...	66
Connecting an external microphone	66
1 Locate the microphone jack on the left side of the computer.	66
2 Plug the microphone cord into the microphone jack.	66
3 Turn on the microphone.	66
Using an expansion device	66
Adding memory	67
Memory module sizes	68
Installing a memory module	69
Preparing to install memory with Windows98SecondEdition	69
1 Press Fn and F3 simultaneously to display the Shutdown mode pop-up window.	69
2 While continuing to press Fn, press F3 until you select Shutdown.	69
3 Release Fn.	69
4 Click Start, then click Shut Down.	69
5 Select Shut down the computer, then click Yes or OK, as appropriate.	69
Preparing to install memory with Windows NT	69
1 Click Start then click Shut Down.	70
2 Select Shut down the computer, then click Yes.	70
Inserting a memory module	70
1 Unplug the computer.	70
2 Close the display panel and remove any cables you may have connected.	70
3 Turn the computer upside down.	70
4 Locate and remove the screws that hold the cover plate in place.	71
5 Lift off the cover.	71
6 Remove the memory module from its anti-static packaging.	72
7 Insert the memory module in the slot and gently press it down into place.	72
8 Replace the cover plate and the screws.	73
9 Turn the computer over and restart it.	73
Removing a memory module	73
1 Complete steps 1 through 5 in “Installing a memory module” to turn off the computer and open th...	73
2 Pull the clips away from the memory module.	73
3 Carefully remove the module from the slot.	73
4 Replace the cover plate and screws.	73
5 Turn the computer over and restart it.	73
Swapping SelectBay modules	73
Removing a module from the SelectBay	74
1 Turn off the power.	74
2 Turn the computer upside down and locate the SelectBay cover.	74
3 Slide the SelectBay ejection bar towards the back of the computer. Twist a coin in the ejection...	74
4 Slide the module out of the computer.	75
Inserting a module into the SelectBay	76
1 Snap the module into the cover, if necessary.	76
2 Slide the module all the way into the SelectBay.	76
Inserting the diskette drive module	76
1 Simultaneously pinch the two eject buttons.	76
2 Carefully pull the diskette drive by the front edges to completely remove it from the case.	77
Using the secondary battery in the SelectBay	77
Placing the battery into the adapter	77
1 Align the contacts on the battery with the contacts on the adapter.	78
2 Push down to snap the battery into the adapter.	78
Removing the battery from the adapter	78
1 Holding the front of the battery adapter toward you, slide the battery release latch to your ri...	78
2 Holding the latch to the right, push up on the front of the battery until it pops out of the ad...	78
Inserting and removing PC Cards	79
Inserting a PC Card	79
1 Locate the PC Card slot on the left side of the computer.	79
2 If the PC Card slots are locked, unlock them by turning the computer over, locating the PC Card...	79
3 Insert the PC Card.	80
4 When the card is almost all the way into the slot, push firmly, but gently, to ensure a firm co...	80
5 Fold the PC Card eject lever into the case.	80
6 To lock the PC Cards in their slots, turn the computer over and locate the PC Card lock, remove...	80
Removing a PC Card	81
1 If the PC Card slots are locked, unlock them by turning the computer over, locating the PC Card...	81
2 Locate the PC Card ejection tab that corresponds to the slot in which your PC Card is installed.	81
3 Fold out the PC Card eject lever and push it in to remove the PC Card.	81
4 Grasp the edges of the PC Card and slide it out of the slot.	81
Setting up your PC Card for your computer	81
Connecting a modem	81
Connecting to a phone line	82
1 Plug one end of the telephone cable into the modem jack on the right side of the computer.	82
2 Connect the other end to the wall jack.	82
Chapter 4	84
Learning the Basics	85
This chapter covers precautions and computing tips as well as providing important information abo...	85
Precautions	85
Computing tips	86
Windows basics	87
Windows 98 Second Edition or Windows NT Workstation 4.0 is the computer’s operating system. If yo...	87
For answers to common questions, click Start, click Help to open the online help, then double-cli...	87
Logging on to Windows NT	87
A major difference between Windows NT and other versions of Windows is that you have to log on, e...	87
To turn on your computer and log on to Windows NT:	87
1 If the external diskette drive is connected to the computer, check that it is empty.	87
2 If a printer or other external device is connected to the computer, turn on the device.	87
3 If the battery is not charged or you are running the computer on AC power, connect the AC adapt...	88
4 With the power button lock in the unlocked position, press and hold the power button until the ...	88
5 Use the arrow keys to select one of the following operating system options:	88
6 Press Enter.	88
7 Press the Ctrl, Alt and Del keys simultaneously to begin the Windows NT logon process.	88
8 Enter your user name and password, then click OK.	88
Using the keyboard	89
The Tecra keyboard contains character keys, control keys, function keys, and special Windows keys...	89
Keyboard	89
Character keys	89
Typing with the character keys is very much like typing on a typewriter, except that:	89
Making your keyboard emulate a full-size keyboard	90
Although the Tecra computer’s keyboard layout is compatible with a standard full-size keyboard, i...	90
A standard full-size keyboard has two Enter, Ctrl, and Alt keys, editing keys, cursor positioning...	90
The computer’s built-in keyboard has only one Enter and one Ctrl key. Most of the time this doesn...	90
Ctrl, Fn, and Alt keys	90
The Ctrl, Fn and Alt keys	90
The Ctrl, Fn, and Alt keys do different things depending on the program you are using. For more i...	90
Function keys	91
The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard.	91
The function keys	91
F1 through F12 are called function keys because they execute programmed functions when pressed. U...	91
Windows special keys	91
The Windows special keys	91
The keyboard provides two keys that have special functions in Windows: The Start key activates th...	91
Overlay keys	91
The keys with white numbers and symbols on the front of them form the numeric and cursor overlay....	91
Keyboard overlay keys	92
Using the overlay to type numeric data	92
The keys with the numbers on the right front of the keycaps are the cursor control overlay.	92
To turn the numeric overlay on, press Fn and F11 simultaneously. The numeric mode light on the ke...	92
You can still use the overlay keys to type alphabetic characters while the numeric overlay is on....	92
To use the cursor control keys when the numeric overlay is on.	92
To disable the numeric keypad overlay, hold down the Fn key and press F11 again. The numeric mode...	93
Using the overlay for cursor control	93
The keys with the white arrows and white symbols on the left front are the cursor control overlay.	93
To turn the cursor control overlay on, press Fn and F10 simultaneously. The cursor control light ...	93
To type alphabetic characters while the overlay is on:	93
To use the numeric overlay keys while the cursor control overlay is on:	93
To disable the cursor control overlay, hold down the Fn key and press F10 again. The cursor contr...	93
Using the AccuPoint II	94
The AccuPoint II keys	94
The round button in the middle of the keyboard is the AccuPoint II pointing device. It enables yo...	94
To move the cursor, gently push the pointing device in the direction you want the cursor to move....	94
The primary button acts as the left button on a mouse. The secondary button acts as the right mou...	94
The small left button performs the same function as the PageUp key.	94
The small right button performs the same function as the PageDown key.	94
When a step instructs you to click or choose an item, move the cursor to the item, then press and...	94
Starting a program	95
In Windows there are three ways to start a program—from the Start menu, from Windows Explorer, or...	95
Starting a program from the Start menu	95
To start a program that has an icon in the Programs menu, follow these steps, which use the Windo...	95
1 Click Start, then point to Programs.	95
2 Point to the program group, in this example, Accessories.	95
3 Click the program, in this example, Wordpad.	95
That’s all there is to it. To close the program, click the Close button at the upper-right corner...	95
Starting a program from Explorer	95
If a program is not in the Programs menu, you can start it in Windows Explorer. To use this metho...	95
The following method also opens Wordpad, using its file name of Wordpad.exe.	95
To start a program from Windows Explorer:	95
1 Click Start, then point to Programs.	95
2 Click Windows Explorer.	96
3 In the left part of the screen, under the C: icon, double-click the folder containing the progr...	96
4 Click Accessories.	96
5 Double-click Wordpad.	96
Starting a program from Run menu on the taskbar	96
You can start a program from the taskbar if you know its name and location.	96
To start a program using the taskbar:	96
1 Click Start on the taskbar.	96
2 Point to Run.	96
3 In the dialog box, type the command line. For example, to access Paintbrush, type C:\\Windows\\pb...	96
4 Click OK.	96
Saving your work	97
Before you turn off the computer, save your work to the hard disk drive or a diskette. This is on...	97
Many programs offer a feature that saves documents at regular intervals, such as every 15 minutes...	97
To save:	97
File names	97
Windows 95 and newer operating systems support file names of up to 255 characters. You may use al...	97
Most programs assign an extension of a period and up to three characters that identifies the file...	97
If you plan to share your files with a computer using MS-DOS® or a pre-Windows 95 version of Wind...	98
Windows NT supports the following file systems:	98
With Windows NT, long and short filenames can be used on both NTFS or FAT volumes.	98
Printing your work	98
Make sure that Windows 98 Second Edition is set up for your printer as described in “Setting up W...	98
To print a file:	98
1 If your printer is not on, turn it on now.	98
2 In the File menu of your Windows program, click Print.	98
A sample Print dialog box	99
3 Click OK to print.	99
Using diskettes	99
The diskette drive	99
The diskette in-use indicator light glows when the diskette drive is being accessed.	99
Push the eject button to remove a diskette from the drive. When a diskette is fully seated in the...	99
Inserting and removing diskettes	100
To insert a diskette in the computer’s diskette drive:	100
1 Hold the diskette so that the arrow on its upper surface points toward the drive.	100
2 Push the diskette gently into the drive slot.	100
To remove a diskette from the drive, push the eject button.	100
Diskette care	100
Backing up your files	101
Backing up your files means copying individual files to a diskette or copying entire sections of ...	101
Copying to a diskette	101
To back up your files to a diskette:	101
1 Insert a formatted diskette into the diskette drive.	101
2 Double-click the My Computer icon on the Windows desktop.	101
3 Double-click the drive that contains the file you want to copy.	101
4 Double-click the folder that contains the file, then click the file you want to copy.	101
5 Click File, then click Send To.	101
6 Click the icon for the diskette drive (drive A:).	101
Using the optional DVD-ROM drive	101
DVD (Digital Versatile Disc) is primarily a video medium. Because it provides a significant incre...	101
Your Tecra computer may have a Toshiba DVD-ROM drive that can read both DVD-ROM and CD-ROM discs.	102
If the DVD-ROM drive is not currently installed in the SelectBay, follow the instructions in “Swa...	102
The DVD-ROM drive	102
The DVD in-use indicator light indicates when the DVDROM drive is in use.	102
Use the eject button to release the tray.	102
The manual eject hole can be used to release the DVD-ROM tray when the power is off.	103
Inserting compact discs	103
To insert a disc into the DVD-ROM or CD-ROM drive:	103
1 Make sure the in-use indicator light is off.	103
2 With the computer’s power on, locate and press the DVD’s eject button.	103
3 Grasp the tray and pull it fully open.	103
The drive tray fully extended	103
4 Hold the disc by its edges and check that it is free of dust.	104
5 Place the disc carefully in the tray, label side up.	104
Positioning the disc in the drive	104
6 Gently press the disc onto the center spindle until you feel it click into place.	104
7 Make sure the disc is completely on the spindle and is lying flat.	104
8 Push the tray in by pressing gently on the center of the tray until it clicks into place.	105
Playing a CD or DVD	105
For information on playing a disc, see “Using Microsoft CD Player” on page121, or “Using the DVD...	105
Removing compact discs	105
To remove a compact disc with the computer turned on:	105
1 Press the eject button on the drive.	105
2 Pull the tray until it is fully open, remove the disc, and place it in its protective cover.	105
3 Push the tray in to close the drive.	105
To remove a compact disc with the computer turned off:	105
1 Insert a slender object, such as a straightened paper clip, into the manual eject hole.	105
2 Pull the tray until it is fully open, remove the disc and place it in its protective cover.	105
3 Push the tray in to close the drive.	105
Caring for CDs and DVDs	106
Using PC Cards	106
When you buy a PC Card, check the package for the type of card you are buying.	106
For information on inserting or removing a PC Card, see “Inserting and removing PC Cards” on page...	106
Using Cardbus-compliant PC Cards	107
If you are using Cardbus-compliant PC Cards, but don’t have CardWizard installed on your computer:	107
1 Start TSETUP. For instructions, see “TSETUP” on page151.	107
2 Set the PC Card controller to Cardbus/16.	107
Hot swapping	107
With PC Cards, you can replace one PC Card with another while the computer is on. This is called ...	107
Hot swapping precautions	107
Although you can insert a PC Card at any time, remember not to remove a card while it is in use. ...	107
Before removing a PC Card, stop it by clicking the PC Card (PCMCIA) icon on the taskbar. After th...	108
Using your computer at the office	108
By connecting an external monitor, external full-size keyboard, and a mouse, you can work with yo...	108
An external monitor connects to the monitor port.	108
An external PS/2-compatible keyboard or a PS/2 mouse connects to the PS/2 port. An optional Y-cab...	108
A serial mouse connects to the serial port.	108
For more information on connecting these and other components, see “Connecting Other External Dev...	108
Using a computer lock	108
For your own peace of mind, you may want to secure your computer to a heavy object such as your d...	108
PORT-Noteworthy Computer Lock Cable	109
To secure the computer:	109
1 Loop the cable through or around some part of a heavy object.	109
2 Pass the locking end through the loop.	109

Match case Limit results 1 per page

Desktop Management Interface

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196

Advanced Configuration and Power Interface

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196

Operating system compatibility

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197

System management

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Asset management

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Fault management

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Enterprise management software compatibility

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200

Advanced features via the NetDock

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201

Security management

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203

System password in Flash, Not CMOS

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203

Supervisor password

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203

Boot String

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Hard disk drive password

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204

HDD supervisor level password

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Eject password

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205

Dock prevention lock

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205

Cable connection

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205

Chapter 10: Troubleshooting Guide

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207

Problems that are easy to fix

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207

Problems when you turn on the computer

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208

Resolving a hardware conflict

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213

Using the Windows 98 Second Edition

troubleshooting feature

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213

A plan of action

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213

Resolving hardware conflicts on your own

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213

Fixing device-related problems

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216

Memory card problems

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216

Power and the batteries

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217

Keyboard problems

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219

AccuPoint II problems

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220

Display problems

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220

Disk drive problems

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222

Modem problems

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225