Tripp Lite 9PX11K Eaton 9PX 8000 9PX 11000 9PX EBM 240V Installation and User - Page 45

Return Policy for Single Phase Products RMA

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ENGLISH EATON Customer Care Center Technical Support and Product Services ? Technical questions? If you encounter a problem while following the instructions in this manual, or have questions about the operation, repair, or servicing of your equipment, please visit our web site www. eaton.com for complete service information. To insure that your questions are correctly answered, please obtain the part number, assembly number, and serial number of the unit and include them in any discussions or correspondence. Part Number Assembly Number Serial number Who To Contact For Technical Support, Customer Care Center, Customer FAQ please visit our website: www.eaton.com Scheduling Field Service Engineer Support Scheduling of the EATON Field Service Engineers typically should be done 7 to 10 days before they are required on-site. If the startup of the UPS is critical to maintaining your schedule, please contact EATON, to insure a safe installation and start-up that will maintain the EATON warranty and insure smooth performance. Return Policy for Single Phase Products (RMA) Should you require factory service for your equipment, contact EATON Customer Care Center and obtain a Return Materials Authorization (RMA) prior to shipping your unit. Never ship equipment to EATON without first obtaining an RMA number. For further details please visit our website: www.eaton.com Date: _____ RMA Number Contact Name 8-11kVA US_EN Page 45

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Page 45
8-11kVA US_EN
ENGLISH
EATON
Customer Care Center
Technical Support and Product Services
?
Technical questions? If you encounter a problem while following the instructions in this manual, or have
questions about the operation, repair, or servicing of your equipment, please visit our web site www.
eaton.com for complete service information.
To insure that your questions are correctly answered, please obtain the part number, assembly number, and
serial number of the unit and include them in any discussions or correspondence.
Part Number: _______________________________________________________________________________________________
Assembly Number: _________________________________________________________________________________________
Serial number: ______________________________________________________________________________________________
Who To Contact
For Technical Support, Customer Care Center, Customer FAQ please visit our website: www.eaton.com
Scheduling Field Service Engineer Support
Scheduling of the EATON Field Service Engineers typically should be done 7 to 10 days before they are required
on-site. If the startup of the UPS is critical to maintaining your schedule, please contact EATON, to insure a safe
installation and start-up that will maintain the EATON warranty and insure smooth performance.
Return Policy for Single Phase Products (RMA)
Should you require factory service for your equipment, contact EATON Customer Care Center and obtain a Return
Materials Authorization (RMA) prior to shipping your unit. Never ship equipment to EATON without first obtaining
an RMA number.
For further details please visit our website: www.eaton.com
Date: ______________________________________________________________________________________________________
RMA Number: ______________________________________________________________________________________________
Contact Name: ______________________________________________________________________________________________