Vtech Expandable Cordless Phone System with BLUETOOTH® Wireless Technology - Page 88

The telephone does not ring when there is an incoming call., I cannot dial out.

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Appendix Troubleshooting The telephone does not ring when there is an incoming call. • Make sure the handset ringer volume is not set to off or the lowest level (page 26) and the telephone base ringer volume is not set to off or the lowest level (page 32). • Make sure the telephone line cord and power adapter are plugged in properly (page 3). • The handset may be too far from the telephone base. Move it closer to the telephone base. • There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them. • If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). • Other electronic products may cause interference to your cordless telephone. Install your telephone as far away as possible from electronic devices such as: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. • Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply). • The telephone line cord may be malfunctioning. Install a new telephone line cord. • Re-install the battery and place the handset in the telephone base. • Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place. I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing. • If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). • Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise. 84

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84
Appendix
Troubleshooting
The telephone does not ring when there is an incoming call.
Make sure the handset ringer volume is not set to off or the lowest level (page 26)
and the telephone base ringer volume is not set to off or the lowest level (page 32).
Make sure the telephone line cord and power adapter are plugged in properly
(page 3).
The handset may be too far from the telephone base. Move it closer to the
telephone base.
There may be too many extension phones on the telephone line to allow all of them
to ring simultaneously. Unplug some of them.
If the other telephones in your home are having the same problem, the problem
is in the wiring or telephone service. Contact your telephone service provider
(charges may apply).
Other electronic products may cause interference to your cordless telephone.
Install your telephone as far away as possible from electronic devices such as:
wireless routers, radios, cellular telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers, kitchen appliances, and other
cordless telephones.
Test a working telephone at the telephone wall jack. If another telephone has the
same problem, the problem is in the telephone wall jack. Contact your telephone
service provider (charges may apply).
The telephone line cord may be malfunctioning. Install a new telephone line cord.
Re-install the battery and place the
handset in the telephone base.
Wait for the handset to synchronize with the telephone base. Allow up to one
minute for this to take place.
I cannot dial out.
First, try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the handset takes a
second or two to synchronize with the telephone before producing a dial tone. Wait
an extra second before dialing.
If the other telephones in your home are having the same problem, the problem
is in the wiring or telephone service. Contact your telephone service provider
(charges may apply).
Eliminate any background noise. Mute the cordless handset before dialing, or dial
from another room in your home with less background noise.
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