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Western Digital WD1200JB User Manual (pdf) - Page 32

Western Digital Service and Support

UPC - 718037104522

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WESTERN DIGITAL EIDE HARD DRIVE INSTALLATION GUIDE Western Digital Service and Support If you need additional information or help during installation or normal use of this product, visit our product support Web site at support.wdc.com or send an e- mail to Western Digital Technical Support using the online form. You may also call the phone numbers listed below. When calling for support, have your Western Digital hard drive serial number, system hardware, and software versions available. Telephone Numbers Monday - Thursday Friday Saturday USA/Canada/Outside USA (Central Time) 800.ASK.4WDC 9:00 am - 7:00 pm 9:00 am - 5:00 pm 8:00 am - 5:00 pm Europe (Central European Time) +31.20.446.7651 9:30 am - 12:00 noon 1:00 pm - 5:30 pm 9:30 am - 12:00 noon 1:00 pm - 4:00 pm TROUBLESHOOTING - 28

Section	Page
Table of Contents	3
Before Getting Started	5
Kit Contents	5
Gather These Materials and Tools	5
Operating System Requirements	5
Unpacking and Handling Procedures	6
Record Your Hard Drive Information	6
Register Your Drive	7
Backup Your Data	7
Open Your Computer	7
Install the Hard Drive	8
Set the Jumpers	8
Cable Select Configuration	8
Standard Jumper Settings	9
Single Configuration	9
Master/Slave Configuration	9
Connect the Hard Drive	10
Power on Your Computer	11
Configure the System BIOS	12
Data Lifeguard Tools v11.0	13
Create a Bootable Diskette	13
View Installation Tutorial	14
Set Up Your Hard Drive	15
Install a New Boot Drive	15
Install an Additional Storage Drive	18
Install a Drive Larger than 137 GB	21
Windows Me and 98SE	21
Windows XP and Windows 2000	21
Drive-to-Drive Copy Utility	23
Hard Drive Information	24
Install the Hard Drive in a Macintosh System	25
Install the Hard Drive Less than 137 GB (Additional drive)	25
Troubleshooting	26
Operating System and BIOS Limitations	26
137 GB Barrier	26
32 GB Barrier	26
8.4 GB Barrier	27
Alternate Instructions for Installing a Drive (Windows XP/2000)	28
Install a Single Hard Drive:	28
Install an Additional Hard Drive in Windows:	28
Hard Drive Formatting Issues with Windows 95/98/Me	29
Windows Millennium (Me)	29
Windows 98 (All versions)	29
Windows 95 (All versions)	29
Alternate Jumper Settings	29
Frequently Asked Questions	30
The cables are properly connected and the jumper settings are correct, but the system BIOS cannot recognize the hard drive.	30
My hard drive is making clicking noises. What is wrong?	30
I installed a large drive into an older computer, which does not see the drive’s full capacity. What happened?	31
When installing a drive larger than 64 GB in Windows 98SE, FDISK/FORMAT shows either the wrong or incomplete capacity. Why?	31
Western Digital Service and Support	32
Appendix	33
Regulatory Compliance	33
Agency Approvals	33
Federal Communication Commission (FCC)	33
Underwriters Laboratories (UL)	33
Canadian Standards Association (CSA)	33
TUV Essen Laboratories	33
CE Compliance For Europe	33
Radio Frequency Interference Statement	33
FCC Notice	33
CSA Notice	34
Warranty Information	34
Obtaining Warranty Service	34
Return Material Authorization	34
Limited Warranty	34
Duration of Warranty	34
Other Warranty Limitations	35
Disclaimer of Warranties	35
Your Use of the Product	35
Limitation of Remedies	35
Limitation of Damages	35
No Consequential or Other Damages	35
Online Warranty Inquiry	36